EMEA Implementation Lead - Assessment Projects

• Mar 2023 - Present

• Project managing multiple, national assessment projects, adhering to strict timelines and budgets• Conducting the build and implementation of various assessment software products• Providing the design, delivery and specification of assessment products and processes• Stakeholder engagement and regular communication • Creating and maintaining process and training documents • Delivering training to clients and Stakeholders on relevant software, supporting with training documents• Conducting ‘As Is – To Be’ and gap analysis for clients and our internal requirements• Creating bespoke build documents for our assessment partners to work exactly to our client's needs• Creating project plans and ensuring the risk register and lessons learned documents are up to date• Working closely with, and regularly communicating with the rest of the business to ensure we’re working seamlessly together on client delivery• Overseeing technical specifications and integrations from assessment products to CRMs and ATSs • Company SME for Assessment platforms Show less

Implementation Consultant - Assessment Projects

• Jun 2021 - Mar 2023

At PeopleScout/TMP, I play a key role in ensuring the Assessment Services team deliver assessment tools, products and technology, that are engaging for candidates and deliver results for our clients. I am accountable for the design and specification of assessment processes that allow timely and profitable delivery to the customer, across a variety of PeopleScout Resourcing or standalone client projects. I am responsible for specifying the optimal combination of tools and processes required and ensuring they fit seamlessly with the accurate delivery of large-scale, complex, integrated RPO projects. I am also responsible for working on individual client projects which could include the setup and implementation of our virtual assessment centre products, the setup of online psychometric tests, the build of assessment tools such as situational judgment tests and the build of video interviews. Also in my role is the requirement to review existing processes and ways of working within assessment services to ensure consistency across the team, but also identify ways in which these can be streamlined to achieve efficiencies and cost savings. I play an instrumental part in ensuring that the assessment services team create market leading innovation solutions and I regularly work with the Head of Assessment Operations to explore new technological and digital opportunities that could be used by the team. Show less

Implementation Consultant - Finance Projects

• Sep 2020 - Jun 2021

Working on an initial 6 month fixed term contract and based within the finance team, I have been tasked with implementing SAP Concur as the new expense management tool and Coda Procurement, across the UK business. The key elements of my role include stakeholder engagement, change impact analysis, UAT, communications, supplier engagement, managing the business and project plan, cost benefits analysis, risk management, budget management, reporting and end user training. Working on an initial 6 month fixed term contract and based within the finance team, I have been tasked with implementing SAP Concur as the new expense management tool and Coda Procurement, across the UK business. The key elements of my role include stakeholder engagement, change impact analysis, UAT, communications, supplier engagement, managing the business and project plan, cost benefits analysis, risk management, budget management, reporting and end user training.

Projects & PMO Coordinator

• Apr 2018 - Mar 2020

• Setting up and management of all projects within the project management tracking software • System Administrator & Trainer for NetSuite Open Air software • Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures, using Open Air • Managed project schedule within geographically dispersed international teams of Project Leads, Developers, Report writers and technical teams • Enable and lead discussions with a diverse range of stakeholders to drive objectives and requirements • Identify gaps in solution capability • Engage with and oversee multiple vendors with the implementation/integration of systems end- to -end • Ensure high quality collaboration in end to end processes across multiple systems and business units • Providing go-live and system training (onsite) for the Paxus recruitment team in Melbourne • Providing forecast and spend reports for the US erecruit portfolio of projects • Budgeting and scheduling of resources and hours focused on project milestones and SOWs • Scheduling meetings on behalf of the Project Managers or VP, Global Services and Support • Document and follow up on important actions and decisions from meetings • Responsible for tracking all project metrics and providing statistical analysis when needed • Overseeing a project team of technical, business and data analysts • Recruiting Project Managers and Business Analysts in the UK for the erecruit team. Show less

World Traveller | Travel Blogger

• Dec 2016 - Apr 2018

Senior Account Manager - SAP

• Sep 2015 - Dec 2016

• Establishing, negotiating and maintaining strong, multi-level business contracts with major national clients, engaging with business, IT and project Stakeholders• Setting a resource frame work for major project initiative and continuing it through to BAU• Working to and exceeding sales targets and Key Performance Indicators (KPI’s)• Generating new business with business development calls, face to face meetings, networking and providing a professional and personable and advisory service• Negotiating best terms of business to benefit both the client and Systems and People• Sourcing and managing a team of Contractors and working closely with them to ensure their requirements are met• Meticulously updating and maintaining financial tracking and budget spreadsheets• Managing multiple in-house and client devised budget documents to project spend and service level agreements• Providing training and knowledge sharing to new hires and colleagues• Working closely with clients and stakeholders to understand and identify their key needs and placing the candidate to budget and deadline• Managing and training 2 Resourcers who recruit the roles I bring in, following sales activity• Cross sell the key business streams offered by Systems and People• Providing strategic account management to national and multi-national clients Show less

SAP Account Manager

• Jun 2014 - Sep 2015

Systems and People - SAP Recruiter of Choice. Systems and People is a unique SAP Service Provider, specialising in the provision of the highest quality SAP resources for new and existing SAP implementations. Our service offering encompasses: • SAP Recruitment (Permanent, Fixed term hire, Contract) • SAP Consulting• SAP Executive Search and Selection• Contractor Management My role involved:• Establishing, negotiating and maintaining strong, multi-level business contracts with major national clients, engaging with business, IT and project Stakeholders• Setting a resource frame work for major project initiative and continuing it through to BAU• Working to and exceeding sales targets and Key Performance Indicators (KPI’s)• Generating new business with business development calls, face to face meetings, networking and providing a professional and personable and advisory service• Negotiating best terms of business to benefit both the client and Systems and People• Sourcing and managing a team of Contractors and working closely with them to ensure their requirements are met• Meticulously updating and maintaining financial tracking and budget spreadsheets• Managing multiple in-house and client devised budget documents to project spend and service level agreements• Providing training and knowledge sharing to new hires and colleagues• Working closely with clients and stakeholders to understand and identify their key needs and placing the candidate to budget and deadline• Managing 2 Resourcers who recruit the roles I bring in, following sales activity• Cross sell the key business streams offered by Systems and People• Providing strategic account management to national and multi-national clients Show less

SAP Account Manager - Change Management, Training & Documentation

• Feb 2011 - May 2014

• Established the SAP Change, Training & Documentation division for the company • Working to and exceeding sales targets and Key Performance Indicators (KPI’s) • Creating training and process documents for the new department • Creating and distributing key communication to provide awareness of the new division • Meticulously updating and maintaining financial tracking and budget spreadsheets • Managing multiple in-house and client devised budget documents to project spend and service level agreements • Generating new business with business development calls, face to face meetings, networking and providing a professional and personable recruitment service • Providing permanent and contract staff to clients across Australia & New Zealand • Sourcing and managing a team of Contractors and working closely with them to ensure their requirements are met • Providing whole SAP teams and individuals to fit my clients people requirements • Representing Speller International at SAP exhibitions and plenaries • Working closely with clients and stakeholders to understand and identify their key needs and placing the candidate to budget and deadline • Keeping up to date with industry changes to ensure I am on par with system updates and new skill requirements • Responsible for administrative duties including creating new contracts and contract extensions Show less

Principal Recruitment Consultant

• Aug 2007 - Feb 2011

If you’re looking for new job opportunities, Adecco gives you access to more jobs at more companies than anyone else. We offer the advice, training and resources you need to achieve your career goals. My role within the company comprises of the following: Running a successful Temps desk with up to 90 temporary staff Generating new business by bringing on new clients in need of staff Account Manager to 3 local clients, to whom Adecco is the Sole Supplier of staff Providing management and HR support to all temporary associates I have placed Matching staff to jobs correctly, to avoid unnecessary problems and additional workload Working as an official Mentor to new consultants, assisting with their training and personal development Responsible for Credit Control by chasing overdue invoice payments Show less

Brand Account Manager

• Mar 2006 - Jun 2007

Media Evaluation Maintaining an excellent standard of service dealing with high profile accounts, including brands such as Sony, Volkswagen, the Financial Times Stock Exchange and NASDAQ Sourcing, compiling and presenting all data for all MediaSense reports, for PR Newswire in the UK and USA Competent use of Excel, PowerPoint, and Internet search engines, among most other PC packages and programmes, including Microsoft Office Working closely with PR Newswire offices overseas and in the UK to ensure production schedules and client satisfaction are met Overseeing report production to adhere to deadlines and service quality Full copy writing for large and small multi-national companies Providing analytical and fact based data to the KWHR Managing Director, my peers and external clients Implementing and maintaining report spreadsheets and templates Tailor making media evaluation reports on request, to benefit the client to my fullest potential Show less

Trade Exchange Coordinator

• Dec 2001 - Apr 2004

Brand Marketing Liaising with Richard Branson's office, arranging upgrades and free tickets Account HandlingProducing communication material, special offers and the latest product informationStock control of ticket fulfilment packs and all stationary used within Trade ExchangeDealing confidentially with V.I.P.'s and corporate clientsMaintaining and implementing spreadsheets and invoice controlArranging and issuing tickets for charities and disabled travellersEstablishing and maintaining Trade Exchange accounts for large multi-national companies, celebrities and small businesses Designing promotional materials Issue prize winner documents and dealing directly with the winners, booking their flights and issuing their tickets.Promoting Trade Exchange agreements to other companies and internal departments in order to gain more business.Additional Responsibilities under taken within the Marketing DepartmentAssisting all areas of Marketing in order to make deadlines, and relieve workloadInternal communication advice to Cabin Crew and Airport ServicesCopy-writing product information for Travel Agents Communication of new product, services and routes to internal and external customers, including travel agents, consumers and Cabin Crew Implementation and design of promotional materialPreparation and establishment of exhibition displaysPresentations to board members and 'remote' staffBriefing the in-house Creative team on promotional materialLead member of 'The Marketing Fun Club' creating a community feeling within the department and organising all social events Show less

Reservations & Ticketing Service Agent

• Jun 1999 - Nov 2001

Maintaining an excellent standard of service to high profile accounts, Issuing passengers' travel documents against MPD's, credit cards and chequesApplying ticket endorsements, rules and restrictions to all relevant travel documentsEffectively dealing with receipt of legal travel documents from suppliers Supplying flight itineraries constructively using the Official Airline Guide (OAG Offering alternative travel options to passengers if their initial plans cannot be acted uponDealing with complaints and resolving them in a timely, effective and courteous manor Show less