Experience

Hughes Furniture Industries, Inc.

• United States
• Furniture
• 1 - 100 Employee

• Contract Carrier Mana

  • Nov 2020 - Present

  Randleman, North Carolina, United States Planning and managing logistics, warehouse, transportation and customer services. Directing, optimizing and coordinating full order cycle. Liaising and negotiating with suppliers, manufacturers, retailers and consumers.



Hughes Furniture

• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Transportation Assistant

  • Jan 2019 - Present

  Randleman, North Carolina

• Transportation Assistant

  • 2019 - Present

  Randleman, North Carolina Execute transportation assistant duties to the freight department. Assist transportation department in managing and coordinating shipments. Resolve customer issues relating to transportation of their goods and products.



Matlab Inc.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Plant Secretary

  • Apr 2013 - Oct 2018

  Asheboro, North Carolina Preform skilled clerical work, and provided general secretarial support to department administrators. Responsible for assisting with departmental payroll, maintaining records and facilitating communication among company departments. Prioritized work assignments as they come in, and capable of working without supervision.



QUIK CHEK

• United States
• 1 - 100 Employee

• Store Manager

  • Oct 2008 - Aug 2012

  Denton, North Carolina Kept employees motivated, resolved conflicts and had to make hard decisions regarding employees. Working with employees, customers, and management to create schedules, other supplies and written reports. Confident in using math skills to make sure you know where your company's money is going. In charge of hiring new employees, and being a good judge of character. Analytical skills to be able to solve problems that may come up during a typical work day. The ability to make decisions… Show more Kept employees motivated, resolved conflicts and had to make hard decisions regarding employees. Working with employees, customers, and management to create schedules, other supplies and written reports. Confident in using math skills to make sure you know where your company's money is going. In charge of hiring new employees, and being a good judge of character. Analytical skills to be able to solve problems that may come up during a typical work day. The ability to make decisions. Communicating this might have been one- on - one to a customer, in front of a group of employees, or in a meeting with management. Writing reports, recommendations, or reasons for termination. Verbal communication and writing skills. Interacting with customers to ensure repeat business, employee morale and the health of the company. Great customer service skills that help to solve issues before they become problems, help create customer loyalty. Show less



Labcorp

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Representative

  • Aug 2005 - Dec 2007

  Jacksonville, Florida Area Research complex issues and questioning using multiple databases. Ability to work with internal and external resources to deliver expedited problem resolution. Provide education and status on customer requests. Working in a call center environment, assisting customers while making appropriate documentation CRM system, strong multi-tasking and data entry. The ability to listen, collect data, prioritize requests and manage conflict. Able to follow procedures and departmental processes.