Experience

Pupatella

• United States
• Restaurants
• 1 - 100 Employee

• Assistant General Manager

  • Aug 2023 - Present



Colony Grill

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Feb 2022 - Aug 2023

  Optimized profits by controlling food, beverage, and labor costs Increased sales by ensuring guest satisfaction and prompt problem resolution Corrected any deviations from established service standards Supervised a diverse team of over 20 FOH and BOH restaurant staff, while also managing dining room, bar, and administrative responsibilities Periodically evaluated restaurant equipment for repairs and maintenance; scheduled for service Provided leadership training, development, and inspiration to my staff Conducted audits of all safe funds, as well as all financial reports Conducted daily restaurant inventory of beer, wine, and liquor Show less



Epic Smokehouse, LLC

• United States
• Restaurants

• Lead Server/Bartender

  • Feb 2019 - May 2021



Crystal City Sports Pub

• United States
• Advertising Services
• 1 - 100 Employee

• Server/Bartender/Trainer

  • Feb 2016 - Feb 2018

  Served over 100 guests per day with an average tip percentage of 24 percent Resolved critical issues in deadline-driven, fast-paced environment and ensured timely resolution of any issue Over 3 years, I trained 20+ new servers, created daily server sections, checked all server side work Established and maintained effective communications with employees, guests, supervisors, peers and other departments Processing and closing over 4,000 customer receipts a week into our computer system. Greeted numerous visitors, including VIPs, vendors and interview candidates Screened all visitors and directed them to the correct employee or office Answered and quickly redirected up to 30 calls per day Assisted the customer in planning events at our restaurant; such as birthday parties and retirement celebrations Show less



A-Town Bar & Grill

• United States
• Hospitality
• 1 - 100 Employee

• Cocktail Server/Trainer

  • Aug 2012 - Jan 2016

  Solution-focused and resourceful, enjoy thinking on my feet Served over 80 guests per day with an average tip percentage of 24 percent Managed a team of 6 to 8 cocktail servers- providing guidance on how to become a better server Trained 20+ new servers, created daily server sections, checked all server side work Established and maintained effective communications with employees, guests, supervisors, peers and other departments Solution-focused and resourceful, enjoy thinking on my feet Served over 80 guests per day with an average tip percentage of 24 percent Managed a team of 6 to 8 cocktail servers- providing guidance on how to become a better server Trained 20+ new servers, created daily server sections, checked all server side work Established and maintained effective communications with employees, guests, supervisors, peers and other departments



United States Navy

• San Diego, California

• Operations Specialist Petty Officer

  • Dec 2005 - May 2007

  Operated a variety of computer-interfaced detection, tracking, and height-finding radars to ensure safe ship and aircraft navigation Communicated with spotters, plate and make calculations to adjust fire during Naval Gunfire Support Missions Made recommendations to command and control regarding tactical and combat procedures *Analyzed statistical data and made recommendations to the Captain for emergency evolutions such as man overboard and other search and rescue activities Operated a variety of computer-interfaced detection, tracking, and height-finding radars to ensure safe ship and aircraft navigation Communicated with spotters, plate and make calculations to adjust fire during Naval Gunfire Support Missions Made recommendations to command and control regarding tactical and combat procedures *Analyzed statistical data and made recommendations to the Captain for emergency evolutions such as man overboard and other search and rescue activities