Experience

Westchester Community College

• United States
• Higher Education
• 1 - 100 Employee

• Director of Student Financial Assistance

  • Aug 2018 - Present

  Diversity Equity Inclusion Representative Contributes, maintains and updates the College's financial aid policies, processes, procedures and strategies to further the College's progress toward meeting overall strategic plan objectives and that all are student-centered and support student success. Oversees the management of Financial Aid's information and computer systems while maintaining the integrity for awarding and processing student financial aid awards. Advances the use of information and communication technology for processing aid, submitting reports, and monitoring the progress of students. Maintain the integrity of the financial aid processes and data to ensure a division of labor within the area of financial aid and fiscal operations. Coordinates and oversees the compilation of data for annual funding application and fiscal operations report. Completes the College's federal application for financial aid. Coordinates the preparation and maintenance of financial aid records and files used to award financial aid to students from all funding sources for audits and program reviews. Serves as the College's representative in securing and administering local, state and federal student financial aid programs. Maintains current knowledge of state and federal funding programs, policies and regulations, and other requirements by external authorities through reading and reviewing documentation, professional memberships, attending conferences and workshops. Participates in state, federal and professional association workshops and conferences to remain current in financial aid rules and regulations and to disseminate this information to all of the College's staff who works with financial aid. Demonstrate by example a clear commitment to providing courteous and professional service to students, families, and other constituencies, reinforcing SUNY Westchester Community College commitment to student success. May perform other duties as assign. Show less



Mount Saint Mary College

• United States
• Higher Education
• 300 - 400 Employee

• Director Of Financial Aid

  • Oct 2016 - Aug 2018

  Supervise personnel in accordance with college policies and applicable laws.Lead staff meetings, share information as appropriate, promote the development of ideas for improved service and efficiency, and encourage teamworkDevelop, implement and revise policies and procedures to ensure compliance with federal and state laws, regulations and college policies related to financial aid and scholarshipsCoordinate and manage all financial aid programs, ensuring compliance with all federal, state, and institutional financial aid regulations, policies, and procedures.Monitor, approve, and/or revise all financial aid packaging for all qualified applicants in accordance with federal, state, institutional, and other policies and procedures.Oversee the Satisfactory Academic Progress (SAP) and Return of Title IV Funds processes.Work with Comptroller and Business Office to ensure accurate and timely exchange of information and awards between school information systems. Oversee reconciliation process.Develop, design, revise, and update all publications (website, college catalog, and other media) relating to financial aidFacilitate coordination and communication between respective college departments as they relate to the Financial Aid Office’s role in creating a positive educational experience for students. Integrate efforts to maximize Financial Aid’s role in recruiting and retention.Maintain research and submit information regarding budget as needed.Maintain current knowledge of college financial aid policies, procedures, and programs.Attend trainings/conferences as necessary to keep knowledge current.Serve on various College CommitteesImplementation and processing of the NYS Enhanced Tuition Assistance programAs well as Associate Director responsibilities Show less

• Student Financial Services: Associate Director of Financial Aid

  • Aug 2014 - Oct 2016

  Integrate the core values of respect, compassion, integrity, justice and service in all aspects of interactionInterprets and applies federal laws and regulations; college policies and regulations; and state regulations relating to the delivery of student financial assistanceWork with auditors on the annual A-133 auditWork on special projects assigned by the Director of Financial Aid, Vice President of Finance and AdministrationAssists with financial aid reporting including annual FISAP, IPEDS, NYSED, NYS HEOP, NCAA, etc.Assists in managing system testing, report writing, batch jobs, and securityAssists in managing financial aid processes for awarding student loans, grants, and scholarship packagesAssists in developing student costs of attendance including tuition, books, fees, room and board etc.Assists student satisfactory academic progress Assists with direction to Admission and other departments, ensuring integrity and efficiency of student financial aid Assist in reviewing extenuating circumstances and individual problemsServe on various College Committees and attends on and off campus enrollment and student life recruitment eventsCalculates Return to Title IV aid for students who withdraw from schoolOversees and maintains online financial aid portal (Net Partner) Show less

• Assistant Director of Financial Aid

  • Dec 2011 - Aug 2014

  Originate, disburse, and reconcile Federal Direct Loan ($25.04 mill)Originate, disburse, and reconcile Pell Grant Program ($3.08 mill)Reconcile all institutional aid that is processed through the financial aid officeAssist with enrollment management in relation to financial aidContact person to the office of HEOPSchedule training webinars for the staff in financial aidReview and update database from COD weekly reportingPell lifetime limits

• Financial Aid Counselor

  • Jun 2010 - Nov 2011

  Counsel students and their families regarding general Financial Aid policies and regulationsOriginate, disburse, and reconcile Federal Pell, SMART, and Academic Competitive Grant ProgramsDisburse funds to recipients of the Federal Nursing Loan and the Federal Perkins Loan programAdvise students regarding Campus Partners collection agency (repayments, deferments, consolidations, etc.)Counsel students, certify, disburse, and return all Private Alternative LoansProvide presentations on Financial Aid for admissions and high schools events for prospective studentsImplement FERPA regulations in the workplace Show less

• Campus Book Store: Lead Supervisor

  • Jan 2005 - May 2010

  Interact with and assist students, faculty, and staff on a daily basisDeveloped and implemented innovative promotions and advertising for store sales and events Supervise and train work study employeesManage money and close registerOrder, ship, and receive merchandiseInteract with various vendors to ensure prompt and accurate transactions and sales

• Resident Assistant

  • Aug 2005 - Jan 2007

  Assisted residents regarding academic and personal issues Organized and facilitated programs to enhance resident and academic experiencePrepared weekly reports, met deadlines, & worked duty shiftsMediated conflicts and crises when necessary