Director Of Information Technology

• Aug 2019 - Present

Asst. Director, Innovation & Technology

• Aug 2018 - Aug 2019

Systems & IT-Helpdesk Manager | JV Soccer Coach

• Aug 2012 - Sep 2018

Directly responsible for overseeing nine direct reports while maintaining a vast IT network including 1500 computers, 250 wireless access points, 2000 domain accounts, 20+ servers and firewalls plus a considerable number of other IT applications. Often working directly with students and teachers through tech integration, workshops, and hands-on training.-Managing several large, high-value projects, including several projects over $3M-Set a reputation for getting work done & influencing teams without acting overbearing-Frequently approached by school leaders for projects that would normally go the IT Director, unofficially serving as the “on-the-ground” project management leader-Suggested and implemented an idea that reduced costs and paper waste by 50%, and created a new lockdown plan so teachers could operate essentials in case of emergencies-Received 4 raises in 7 years, repeatedly simplifying workflows and reducing errors-Regularly took the initiative to present at school-wide workshops, including presenting at the NESA conference in Bangkok.

IT Help-Desk Manager

• Jan 2009 - Jul 2012

Took on an unofficial leadership role, mentoring and training six help-desk personnel, teachingthem effective help-desk procedures, proper help-desk monitoring, and troubleshooting systemissues. Other day-to-day personal duties included solving and completing help-desk tickets andmonitoring the network. Proactively took on projects in classroom technology integration.-Deployed a new image suite that saved the school $3000 on a software purchase-Automated the script and installation process for new printers, saving 100 man hrs, andanother that saved over $2000 by eliminating the need for excess backup storage-Implemented a WIFI security mechanism, eliminating the need for a costly Cisco device-Developed a course that teachers and students use to learn technology best-practices

IT Help-Desk Analyst

• Jul 2007 - Dec 2008

Duties included troubleshooting for laptops, network issues, projectors and smart boards,securing client machines, configuring switches and creating directory and exchange accounts.Helped add firewalls to secure the school against dangerous attacks, viruses, and malwareWent above the call of duty to create training videos for teachers and students,addressing the solutions to regular complaints and proactively helping them use technology.