Experience

IVM Chemicals

• Italy
• Chemical Manufacturing
• 100 - 200 Employee

• National Sales Office Manager

  • Apr 2017 - Present

  Oversee the management and processing of inventory of products in warehouse and products request/purchases, receiving, invoicing, pricing, organizing and gathering of all records/documents, electronically and hard copy and keeps information accessible and in addition maintains good communication with all parties. Filling purchase requisitions by comparing items requested to master list; clarifying items; recommending alternatives. Including verify stock on products, monitoring and expediting orders. Process invoices and credits through SAP program. Verifies receipt of items by comparing items received to items ordered; resolves shipping, product or customer issues. Keeps information accessible by sorting and filing all documents. Interact with the customers on a day to day basis. Maintain close communication with warehouse. Show less



United Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Inflight Administrative Coordinator

  • Nov 2013 - Apr 2017

  Provide support to Business Leader for all of the following duties: sort, prioritize and reply to correspondence received,answer and respond to telephone calls. In addition, maintain and update schedules on an ongoing basis. Acts as an information resource and refers inquiries to the appropriate department or individual when necessary. Prioritizes and manages a variety of diverse tasks and assignments, produce reports, process expense reports, coordinate Focus Groups Back up support to the Executive Assistant that supports the SVP. Show less



Bags Inc.

• United States
• Hospitality
• 300 - 400 Employee

• Operations Supervisor

  • Jul 2013 - Nov 2013

  Supervise a team of eight to provide superior customer service, ensure all interactions are positive & informative, and staff is adhering to company standards. Primary liaison between Building Management, mall security, and guest services. • Responsible for maintaining daily databases for sales and services, opening and/or closing of kiosk, balancing cash drawers and daily deposits. • Other duties include, but are not limited to, the following: Remote Airline Check-In (requires TSA credentials) - check in customer’s luggage for flights, print boarding passes, transport customer’s luggage to airport; Foreign Currency Exchange - buy and sell multiple foreign currencies; provide complimentary wheelchairs, stroller rental, travel directions within and outside of the mall, make dining and taxi reservations, lost & found, package shipping and gift wrapping. Show less



Banana Republic Outlet- Aurora, IL

• Aurora, il

• Sales Associate

  • Jun 2012 - Sep 2013

  Greet and assist customers. Help customers in the fitting rooms, running go-backs, ringing up purchases at the register, opening Banana Republic credit cards, processing returns or exchanges, folding the clothing, and replenishing merchandise. Greet and assist customers. Help customers in the fitting rooms, running go-backs, ringing up purchases at the register, opening Banana Republic credit cards, processing returns or exchanges, folding the clothing, and replenishing merchandise.



Global CFS, Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Inbound Clerk

  • Oct 2012 - Jul 2013

  • Greet and assist carrier drivers with the timely and efficient pick up of outbound orders and process paperwork efficiently for inbound orders. • Ensure accuracy of all shipping documents and all fields have been completely and accurately completed. Data Entry • Greet and assist carrier drivers with the timely and efficient pick up of outbound orders and process paperwork efficiently for inbound orders. • Ensure accuracy of all shipping documents and all fields have been completely and accurately completed. Data Entry



Banana Republic Retail

• Geneva, IL

• Acting Assistant Store Manager

  • Jan 2012 - Jun 2012

  Perform manager on duty responsibilites. Trains, coaches and directs associates on service and how to meet productivity standards. Oversee sales floor and ensuring a positive customer experience i.e. sales floor, fitting room and cash wrap. Responsible for opening and closing of store. Perform manager on duty responsibilites. Trains, coaches and directs associates on service and how to meet productivity standards. Oversee sales floor and ensuring a positive customer experience i.e. sales floor, fitting room and cash wrap. Responsible for opening and closing of store.



Gap Inc--Banana Republic Outlet

• Aurora, IL

• Sales Associate

  • Nov 2010 - Jan 2012

  Greet and assist customers. Help customers in the fitting rooms, running go-backs, ringing up purchases at the register, opening Banana Republic credit cards, processing returns or exchanges, folding the clothing, and replenishing merchandise. Greet and assist customers. Help customers in the fitting rooms, running go-backs, ringing up purchases at the register, opening Banana Republic credit cards, processing returns or exchanges, folding the clothing, and replenishing merchandise.



Elkay Manufacturing

• United States
• Manufacturing
• 400 - 500 Employee

• Executive Administrative Coordinator

  • Jan 2011 - Jul 2011

  Provides administrative support using high degree of autonomy and considerable judgment in the use of highly confidential and sensitive information. This may include materials for Company Shareholder and Board of Director meetings, highly confidential materials relative to acquisitions, or other highly confidential information where the utmost integrity is required to safeguard the Company’s competitive position and avoid internal strife. Analyzes and initiates independent action on handling assigned projects and assists / relieves senior management of administrative matters including maintenance and expedition of follow up files to Officers and department leads on assignments Show less



bp

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• PA to the Vice President US Fuels Value Chain Procurement

  • Apr 2010 - Sep 2010

  Manage all daily operations including routing correspondence, crafting/editing documents, information management, report processing, and scheduling logistics. Manage the vice presidents diary by planning and organizing appointments, teleconferences and net-meetings across multiple time zones, including managing conflicts and organizing pre-read materials. Manage vice presidents heavy Outlook inbox and calendar arrangements. Make arrangements for domestic and international travel. Prepare and process expense report for vice president and leadership team members. Support, plan, and manage logistics for on and off site meetings including attendance at such meetings to provide administrative support, as necessary. Participate in Special Projects and other administrative tasks as assigned. Show less



BP/Castrol Industrial North America Inc.

• Executive Assistant to CEO

  • Sep 2003 - Aug 2008

  Manage all daily operations including routing correspondence, crafting/editing documents, information management, report processing, and scheduling logistics. Direct efforts of the Administrative Support team to streamline communications and operations. Communicate with Business Unit Leaders to set up meetings and manage programs. Assist Procurement Department with Purchase to Pay process for AMEX corporate card. Coordinate new employee relocation along with executive travel arrangements (domestic and international), schedules, and special events including company celebrations. Manage key operational programs including Records Retention Program and Office Supply program. Responsible for purchasing and equipment maintenance. Participated in setting up global audio town hall meetings. Calendar management Show less



Castrol

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• • Jan 2001 - Sep 2003

  Promoted to oversee a wide variety of projects and administrative functions, serving as back up support to CEO of Castrol Industrial North America Inc. and Supply Chain Department. Managed and directed building services issues, employee-related and security/safety problems. Supervised staff of three and led cross-functional teams throughout various projects. Worked closely with local and international senior management. Maintained confidentiality.

• • Jan 1997 - Jan 2001

  Appointed to critical role reporting to VP of Finance and Corporate Development; supported Executive Secretary to VP of IS and department staff, as well as Corporate Administrative Supervisor, supporting CEO / President. Partner with leadership to manage daily operations and administration (reporting, correspondence, create charts, presentations, etc.). Coordinated special events; meeting and travel arrangements in US and abroad. Responsible for directing temporary personnel and handling employee automotive insurance claims.Served as “right-hand” to executive leaders regarding agenda on domestic and international fronts; maintained confidentiality.. Show less

• • Jun 1996 - Jan 1997

  Supported staff of 20, including sales executives and managers. Orchestrated all aspects of administrative functions, as well as coordinated special projects, strategic initiatives and telemarketing.Coordinated logistics for special functions, meeting and travel arrangements and other events.



Daubert Chemical Co.

• Chicago, IL

• Executive Assistant to Marketing Director

  • Jan 1991 - May 1996

  Rapidly promoted to serve in key role in all marketing activities including coordinating trade show materials (brochures, collateral, etc.). Planned and developed company presentations and served as liaison for entire Sales and Marketing Division, supporting Director of Sales, (2) Division Managers and (8) sales staff in multiple states. Worked closely with customers to provide information and resolve complex problems, handle special orders and inquiries. Coordinated travel/meeting arrangements, luncheons, and other special events, as well as routine administrative and research projects. Trained staff. Show less



Daubert Chemical Company, Inc.

• Purchasing Assistant

  • Mar 1990 - Jan 1991

  Performed a variety of administrative and clerical functions in the purchasing department. These functions included but were not limited to: Vendor invoice processing, expediting, printing purchase orders, sending faxes, obtaining vendor confirmations, running reports, printing data files, filing, documenting various events, project work, mailing correspondence, and samples, obtaining information from outside sources, tracing shipments. Purchasing/Order packing materials, office supplies etc. except for raw materials. Maintained records, spreadsheets and follow-up files of purchases, shipments, returned items, and related matters. Contacted suppliers and transportation companies, to ensure that materials, supplies and equipment are shipped and delivered on confirmed dates.Responded to verbal and written requests for information from internal sources concerning purchasing data and status of material activities. Show less