Michael Hibberd

Manager of IT at ACI Learning
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Contact Information
us****@****om
(386) 825-5501
Location
Colorado Springs, Colorado, United States, US

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Sam Tullius

Michael is a very hard worker and was what we call a "one and done" candidate. "One and done" meaning first interview he receives an offer and is off the market just like that... I have worked with Michael over the last 3 months and can honestly say he is very professional and such a genuine person. Michael has been praised by his managers for his strong work ethic and adaptability. I would recommend Michael for anything technology or customer service related. Not only will he troubleshoot the issue, but he will make friends along the way and his customers always love him.

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Credentials

  • PREVENT
    Dept of the Navy
    Feb, 2016
    - Oct, 2024
  • Mini Electronics Repair
    US Naval Education & Training
    Apr, 2014
    - Oct, 2024
  • CIWS Troubleshooting
    Dept of the Navy
    Feb, 2014
    - Oct, 2024
  • Digital Communications
    Arkansas Department of Education
    May, 2010
    - Oct, 2024
  • Computing Fundamentals - Key Applications - Living Online
    Certiport - A Pearson VUE Business
    May, 2009
    - Oct, 2024
  • Intermediate Server
    EAST Initiative
    Feb, 2008
    - Oct, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Apr, 2021
    - Oct, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Apr, 2021
    - Oct, 2024

Experience

    • United States
    • Professional Training and Coaching
    • 400 - 500 Employee
    • Manager of IT
      • Mar 2022 - Present

    • Technical Support Specialist
      • Sep 2021 - Mar 2022

  • SNI Technology
    • Colorado Springs, Colorado, United States
    • Technical Support Specialist
      • May 2021 - Sep 2021

      Microsoft Intune/AzureAD support. Specializations: Security - Certificate Delivery and Defender/Bitlocker support Microsoft Intune/AzureAD support. Specializations: Security - Certificate Delivery and Defender/Bitlocker support

  • Unique Solutions Property Management
    • Colorado Springs, Colorado Area
    • Maintenance Coordinator
      • Apr 2017 - May 2021

      Maintenance coordinators are responsible for a variety of tasks related to maintaining and improving company facilities and equipment. Coordinators do both labor and supervisory work. Maintenance coordinators are responsible for a variety of tasks related to maintaining and improving company facilities and equipment. Coordinators do both labor and supervisory work.

    • Groundskeeper
      • Feb 2017 - Apr 2017

      Highly experienced in the use of most grounds equipment, including tractors, mowers, edgers, weedeaters, and sprayers Familiar with various pesticides and herbicides and their use Familiar with various aspects of building maintenance including troubleshooting and repair Highly experienced in the use of most grounds equipment, including tractors, mowers, edgers, weedeaters, and sprayers Familiar with various pesticides and herbicides and their use Familiar with various aspects of building maintenance including troubleshooting and repair

  • Wright Brothers Roofing
    • Texarkana, Texas Area
    • Roofer
      • Nov 2016 - Feb 2017

      Experienced with Firestone and sheet metal roofing Part of a team that replaced around 10, 000 sq ft of roof over local St. Michael's Hospital Did repairs to various types of roofs, including TPO, Rubberized, and metal decking Experienced with Firestone and sheet metal roofing Part of a team that replaced around 10, 000 sq ft of roof over local St. Michael's Hospital Did repairs to various types of roofs, including TPO, Rubberized, and metal decking

  • OHL North America
    • Dallas/Fort Worth Area
    • Traffic Controller
      • Jul 2016 - Oct 2016

      Varied driving experience including reversing down the interstate and trailer towing Set up lane closures for overnight construction, including reading traffic patterns and analyzing the roadway to find safer approaches Set up and perform maintenance on multiple types of signs, from basic hard signs to electronic message boards Varied driving experience including reversing down the interstate and trailer towing Set up lane closures for overnight construction, including reading traffic patterns and analyzing the roadway to find safer approaches Set up and perform maintenance on multiple types of signs, from basic hard signs to electronic message boards

  • Rock House Liquor
    • Texarkana, Texas Area
    • Night Manager
      • Nov 2015 - May 2016

      Customer service, help customers find specific items, loading product into vehicles Maintain the cooler and rotate all stock Cleaning and shutting down the business at night Customer service, help customers find specific items, loading product into vehicles Maintain the cooler and rotate all stock Cleaning and shutting down the business at night

  • IBEW Local 113
    • Colorado Springs, Colorado Area
    • Construction Wireman
      • Apr 2015 - Oct 2015

      Fabricate and install electrical conduit Pull, install, and terminate various types of wiring Ran tools and parts across the job site Cleaned and prepped multimillion dollar equipment for inspection Fabricate and install electrical conduit Pull, install, and terminate various types of wiring Ran tools and parts across the job site Cleaned and prepped multimillion dollar equipment for inspection

    • Canvasser
      • Oct 2014 - Nov 2014

      Canvassed Colorado Springs, CO. Talked to hundreds of voters and surveyed them on reasons and ways to vote. Canvassed Colorado Springs, CO. Talked to hundreds of voters and surveyed them on reasons and ways to vote.

    • Fire Controlman
      • May 2012 - Jun 2014

      Operated and maintained multimillion dollar weapon and radar systems. Experienced maintenence tech with electrical, pneumatic, mechanical, and plumbing systems. Operated and maintained multimillion dollar weapon and radar systems. Experienced maintenence tech with electrical, pneumatic, mechanical, and plumbing systems.

Education

  • ACI Learning
    Certificate, Computer and Information Systems Security/Information Assurance
    2020 - 2020
  • Southern Arkansas University
    Anthropology
    2010 - 2011

Community

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