Arek Mazman
Medical Records Clerk at Yedikule Surp Pırgiç Ermeni Hastanesi- Claim this Profile
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Türkçe Native or bilingual proficiency
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Ermenice Native or bilingual proficiency
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İngilizce Professional working proficiency
Topline Score
Bio
Credentials
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Big Data and Business Analytics
Istanbul Technical UniversityApr, 2021- Oct, 2024 -
Data Science in Stratified Healthcare and Precision Medicine
The University of EdinburghFeb, 2021- Oct, 2024 -
Google Cloud Platform Big Data and Machine Learning Fundamentals
Google CloudFeb, 2021- Oct, 2024 -
The Data Science of Health Informatics
The Johns Hopkins UniversityJan, 2021- Oct, 2024 -
Developing Your Emitional Intelligence
LinkedInMay, 2020- Oct, 2024 -
ICSI | CNSS Certified Network Security Specialist
ICSI (International CyberSecurity Institute), UKMay, 2020- Oct, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CiscoFeb, 2020- Oct, 2024 -
Analyzing and Visualizing Data with Excel
Microsoft www.edx.orgMay, 2017- Oct, 2024 -
EHealth: Combining Psychology, Technology and Health
University of TwenteFeb, 2017- Oct, 2024
Experience
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Surp Pırgiç Ermeni Hastanesi
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Türkiye
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Hospitals and Health Care
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1 - 100 Employee
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Medical Records Clerk
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May 2016 - Present
Have been working in document control/records management performing a variety of clerical duties involved in maintaining electronic and paper patient medical records including retrieving and distributing medical records, data entry, and filing. My main responsibilities and duties are --Being an active participant in the process of digitalization of medical records (classification, sorting, amortization, labeling, indexing, and data entry) - Receives, tracks, and responds to inquiries and requests for digital and paper records, communicating with patients, medical office staff, and other medical professionals via phone and email, and prepares boxes for off-site storage as required by this position -Ensures consistent filing and labeling for the files after using archival content management tools and systems for digital and paper records data entry having a high attention to detail and accuracy -Analyzes and reviews medical records for any errors/duplications of records, ensures medical records are filed in an accurate and timely fashion in accordance with facility policy, and ensures appropriate signatures are obtained from anesthesiologists and surgeons -Maintains patient confidence and protects operations by keeping patient information confidential. Show less
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Claim Assistant Specialist
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Oct 2015 - Mar 2016
-Handles of non-motor claim files contributing in making preliminary,interim and final report in regard to accomplishments -Conducts correspondences, performs telephone calls, makes reports and translates documents in/into English -Handles of non-motor claim files contributing in making preliminary,interim and final report in regard to accomplishments -Conducts correspondences, performs telephone calls, makes reports and translates documents in/into English
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Unamic/ Hcn Xerox
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Istanbul, Turkey
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Call Center Support Representative
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Apr 2015 - Jun 2015
- Providing effective advisory service to customers via inbound calls - Offering efficient, professional customer oriented response to customers by providing the highest standard of customer satisfaction in multinatonal workplace environment. - Accurately logging customer and product information into computer system - Handling customer queries and issues to resolve in an efficient manner via phone. - Providing effective advisory service to customers via inbound calls - Offering efficient, professional customer oriented response to customers by providing the highest standard of customer satisfaction in multinatonal workplace environment. - Accurately logging customer and product information into computer system - Handling customer queries and issues to resolve in an efficient manner via phone.
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Yıldırım Kırtasiye
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Istanbul, Turkey
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Customer Service Representative
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Feb 2012 - Aug 2012
-Shares characteristics of the products sold in the store with customers -Performs product sales after the comprehension of customer demands and expectations producing appropriate solutions -Fulfillment of any responsibility falling on me in the distribution of tasks within the store. -Shares characteristics of the products sold in the store with customers -Performs product sales after the comprehension of customer demands and expectations producing appropriate solutions -Fulfillment of any responsibility falling on me in the distribution of tasks within the store.
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Yakut Sigorta ve Reasürans Brokerliği
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Türkiye
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Insurance
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1 - 100 Employee
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Credit Controller
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Mar 2010 - Mar 2011
-Plans the policy delivery schedule agreed upon with the customers falling under my responsibility at the office and focuses on delivering timely performance with energy at site. -Solve and follow up on queries and maintain and analyze reports on the financial status of accounts -Supporting the preparation of daily /short-term/ long term financial figures by preparing of collection schedule having day and time planning with customers in the company's portfolio for quality outcomes -Ensures customer satisfaction through both providing solutions and communication with the relevant departments in accordance with corporate procedures to improve the quality of service Show less
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Canel Textile
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Retail Apparel and Fashion
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1 - 100 Employee
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Customer Services Chief Assistant
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Nov 2008 - Aug 2009
-Assists to the Mercandiser in follow-up from sampling and manufacturing to delivery of purchased orders of women outerwear products ( which are typing ordering information in, printing necessary sheets, etc. ) -Supports accounting department related about post-delivery stages (which are typing shipping documents up, reporting, etc.) to maintain and update order processing system. -Assists to the Mercandiser in follow-up from sampling and manufacturing to delivery of purchased orders of women outerwear products ( which are typing ordering information in, printing necessary sheets, etc. ) -Supports accounting department related about post-delivery stages (which are typing shipping documents up, reporting, etc.) to maintain and update order processing system.
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Aykan Tekstil
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Istanbul, Turkey
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Quality Control Specialist
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Feb 2008 - Aug 2008
-Identifies faults within the agreed quality control procedures and check with superiors to standardized. -Supports and helps quality control team to improve the internal standarts of children's wear products quality assurance to be ensured. -Perfoms all pre-export duties supporting the team in follow-up purchased products to ensure on time delivery is exceeded. -Identifies faults within the agreed quality control procedures and check with superiors to standardized. -Supports and helps quality control team to improve the internal standarts of children's wear products quality assurance to be ensured. -Perfoms all pre-export duties supporting the team in follow-up purchased products to ensure on time delivery is exceeded.
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Nakkas Jewelery
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Istanbul, Turkey
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Sales Representative
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Jun 2007 - Nov 2007
-Ensures the creation of high-quality jewelry product display and determines at what price the products were sold for understanding of customer needs. -Supports sales team performing marketing activities in product sales to meet exclusive external customer needs and achieve their satisfaction. -Ensures the creation of high-quality jewelry product display and determines at what price the products were sold for understanding of customer needs. -Supports sales team performing marketing activities in product sales to meet exclusive external customer needs and achieve their satisfaction.
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Education
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2021 - 2023
Istanbul University
Associate's degree, Medical Documentation and Secretarial -
2021 - 2021
Istanbul Technical University
Certificate Program, Big Data and Business Analytics -
2001 - 2005
Sakarya Üniversitesi
Bachelor's degree, Metallurgy and Materials Engineer -
1995 - 2001
ÖzeL Getronagan Ermeni Lisesi
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