Experience

OTAVA®

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Operations Manager

  • Jun 2022 - Present



Accenture Federal Services

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Buisness Operations Senior Analyst

  • Mar 2022 - Jun 2022



Rackspace Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Channel Sales Operations Specialist

  • Mar 2020 - Mar 2022

  • Support a Global Partner Program, serving Strategic Partnerships such as Master Agent and Private Equity • Create detailed reporting and dashboards in Salesforce and Excel to track business KPIs while maintaining healthy and accurate data by troubleshooting any discrepancies • Coordinate with internal product and marketing teams to collect, organize and produce analysis for partners focused on products and sales campaigns • Collaborate with teams such as Partner Account Managers, Marketing, and Legal to drive inclusion of Rackspace content in partner learning management systems and enablement • Create analysis and reporting packages of spend audits for the Global Private Equity Partnership program • Maintain partner portal content by tracking and evaluating content while ensuring information is relevant and current Show less



Hallmark Cards

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jul 2019 - Mar 2020

  • Lead store of 10 employees to exceed sales plan for the store and manage all aspects of operations• Deliver effective training to elevate the team to care, connect, sell and service all customers• Develop and execute in-store events and services to connect with the local community• Lead processing of shipments, replenishment of the sales floor, and additional operational tasks• Communicate effectively with administrators and staff to increase efficiency of store development

• Sales Lead

  • Apr 2016 - Jul 2019

  • Deliver daily, weekly, and monthly Corporate sales goals according to ledger store plans • Partner with Store Manager to create optimal employee scheduling in accordance with business needs• Create and submit a combined 10+ payroll, vendor, and pricing reports per month• Lead processing of shipments, replenishment of the sales floor, and additional operational tasks



The University of Texas at San Antonio

• United States
• Higher Education
• 700 & Above Employee

• Student Athletic Trainer

  • Aug 2014 - Jan 2016

  • Assessed, treated and rehabilitated athletic injuries under the advice, consent and prescription of a physician • Provided outreach services by implementing preventive athletic injury programs for the athletes • Assessed, treated and rehabilitated athletic injuries under the advice, consent and prescription of a physician • Provided outreach services by implementing preventive athletic injury programs for the athletes



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2015 - Aug 2015

  • Assisted management in the daily operations of the store by understanding products, process, and people • Cross trained on merchandise presentation, processing, markdowns, fitting room, cashier, customer service and layaway • Assisted management in the daily operations of the store by understanding products, process, and people • Cross trained on merchandise presentation, processing, markdowns, fitting room, cashier, customer service and layaway