Experience

Matthews-Vu Medical Group

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Jan 2019 - Present

   Quickly and effectively investigates claims for prompt payment.  Assist Supervisor in analyzing, planning, decision-making and problem- solving activities.  Oversee medical aspects of claims.  Effectively trains new employees by coaching and by positive feedback.  Closely works with Credentialing Manager and coders to resolve claim issues promptly.  Actively attends educational workshops on claim filings.  Quickly and effectively investigates claims for prompt payment.  Assist Supervisor in analyzing, planning, decision-making and problem- solving activities.  Oversee medical aspects of claims.  Effectively trains new employees by coaching and by positive feedback.  Closely works with Credentialing Manager and coders to resolve claim issues promptly.  Actively attends educational workshops on claim filings.



Mountain View Medical Group

• United States
• Medical Practices
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Jan 2017 - Jan 2018

   Investigate claims and obtain relevant facts to determine coverage.  Interact effectively with patients and insurance agents.  Document claim file activities in accurate and timely manner.  Resolve claim issues promptly and follow-up on outstanding issues.  Communicate claim status to supervisor and patients on regular basis.  Perform claim assignments received from Supervisor in timely and accurate manner.  Transmit claims for payment or further investigation.  Processed and adjudicated medical claims according to health plan polices.  Contact insured or other involved persons to obtain missing information.  Closely coordinated with all departments to ensure smooth day to day operation.  Reduced rework and appeals by effective research and analysis. Show less



Audubon Surgery Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Accounts Representative

  • Jan 2008 - Jan 2017

   Experience health care professional with a solid history and background in healthcare and healthcare insurance industry  Organize, motivate and lead in training a team of 6 new employees as part of the merger of 2 companies – Audubon Surgery Center & Premier Surgery Center  Master the contracts of different insurance companies & process payments based on their contracts  Extensive experience processing Work Comp disputes  Adjudication of appeals based on coverage as well as medical necessity denials  Consistently show the ability to identify problem accounts with payers/ investigate and correct errors, follow-up on missing account information and resolve past-due accounts  Answer inquiries by phone regarding past-due accounts and insurance guidelines; research incorrect addresses for past-due accounts  Contact responsible party to resolve delinquent accounts; prepare payment plans and monitors adherence to plans by responsible party; direct accounts to outside collection agencies when necessary.  Produce daily reports to identify and resolve accounts receivable and referral problems  Complete timely posting of the revenue on a consistent basis to achieve monthly goal of $2M  Knowledgeable in performing receptionist/clerical duties such as answering phones, checking in patients, preparing patient’s charts and processing payments  Identify and perform duties which is need to be performed although not directly assigned to assist as part of cross-training  Demonstrate ability to tactfully handle difficult situations with customers and with insurance companies  Promote a high degree of morale and spirit of motivation within the office including the degree of cooperation, communication and coordination between this function and other employees Show less



Cedar Springs Behavioral Health System

• Payroll Coordinator

  • Jan 2016 - Dec 2016

   Responsible for processing 200 checks bi-weekly  Completed purchase order forms, departmental supply orders and check & cash deposits on time  Generated reports with accuracy and completeness while delivering them to supervisors daily  Solved problems concerning payroll, answer inquiries, and enforce payroll policies  Accurately monitored and administered the petty cash fund daily  Generated FTE reports following running payroll for the department managers  Regularly monitored the cash deposits from three different banks and create reports for management  Instructed new employees during orientation and answer their questions effectively  Kept abreast of changes in wage and tax laws for compliance Show less



Totem Lake Pediatric Associates

• Medical Assistant

  • Jan 2005 - Dec 2005

   Accurately prepared and administered vaccinations to patients  Performed hemoglobin and urine tests  Properly documented patients’ charts and stocked examination rooms  Assisted physicians in keeping the doctor on schedule and on task  Accurately prepared and administered vaccinations to patients  Performed hemoglobin and urine tests  Properly documented patients’ charts and stocked examination rooms  Assisted physicians in keeping the doctor on schedule and on task



Mercedes Accounting

• United States
• Financial Services
• 1 - 100 Employee

• Accountant

  • Jan 2002 - Dec 2002

   Performed accounting, accounts payable and accounts receivable duties  Processed payroll in an accurate and timely manner  Reconciled bank statements properly and corrected errors as required  Filed paid invoices and bank statements appropriately  Performed accounting, accounts payable and accounts receivable duties  Processed payroll in an accurate and timely manner  Reconciled bank statements properly and corrected errors as required  Filed paid invoices and bank statements appropriately



Renaissance Ilikai Waikiki Ht

• United States
• Hospitality

• Accounts Receivable Clerk

  • Jan 2001 - Dec 2001

   Properly billed tourists and wholesalers for their stay at the hotel  Precisely reconciled hotel’s daily activities  Research and resolve billing/payment discrepancies  Properly billed tourists and wholesalers for their stay at the hotel  Precisely reconciled hotel’s daily activities  Research and resolve billing/payment discrepancies



Brigham Young University–Hawaii

• United States
• Higher Education
• 300 - 400 Employee

• Accounts Payable Specialist

  • Jan 2000 - Dec 2001

   Recorded daily invoices for BYU-Hawaii’s food services, library, and bookstore  Monitored expenses and generated weekly checks for suppliers  Verified check requisitions, limited purchase drafts and invoices for accuracy  Recorded daily invoices for BYU-Hawaii’s food services, library, and bookstore  Monitored expenses and generated weekly checks for suppliers  Verified check requisitions, limited purchase drafts and invoices for accuracy