Mayara Rodrigues

Administrative Assistant at Faculdade de Medicina da Universidade de São Paulo
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Contact Information
us****@****om
(386) 825-5501
Location
São Bernardo do Campo, São Paulo, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Espanhol Full professional proficiency
  • Inglês Limited working proficiency

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Credentials

  • Registro Superior em Secretariado Executivo
    Ministério do Trabalho e Emprego
    May, 2017
    - Oct, 2024
  • Registro Técnico em Secretariado
    Ministério do Trabalho e Emprego
    Jul, 2013
    - Oct, 2024

Experience

  • Faculdade de Medicina da Universidade de São Paulo
    • Brazil
    • Higher Education
    • 200 - 300 Employee
    • Administrative Assistant
      • Sep 2021 - Present

  • Escola de Educação Permanente do HCFMUSP
    • Brazil
    • Higher Education
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2019 - Aug 2021

  • Indra
    • Spain
    • Engineering Services
    • 700 & Above Employee
    • Junior Service Analyst
      • Oct 2018 - Jul 2019

      • Receptive telephone answer of 99 drivers and passengers • Orientation on the platform usage policy • App Incident Report to Technical Support • Solutions for complaints, suggestions, feedbacks • Information about questions about promotions, rates, fees, partnership information, and home addresses 99 • Intermediation for objects found and lost in races • Collection of outstanding payments • Refund request • Coupon Request • Request for cancellations of races • Request for analysis of undue charges • Request for external payments • Request for analysis of incentive and nomination campaigns • Request for lockout analysis • Guidelines for bank transfer and card 99 of race winnings • Cadastral updating and targeting of card 99 problems for Paypaxx • Driver and passenger lockout • Transfer of calls to the security center for assistance with a psychologist Show less

  • FEI - Faculdade de Engenharia Industrial
    • Brazil
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Junior Administrative Assistant
      • May 2018 - Jun 2018

  • Scania Group
    • Sweden
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Intern Secretary
      • Sep 2015 - Dec 2016

  • Universidade Federal do ABC
    • Higher Education
    • 700 & Above Employee
    • Intern Secretary
      • May 2014 - Sep 2015

  • Universidade Federal do ABC
    • Higher Education
    • 700 & Above Employee
    • Intern Secretary
      • Jun 2011 - Jun 2012

  • CAMP SBC
    • Brazil
    • Non-profit Organizations
    • 100 - 200 Employee
    • Collection Apprentice
      • Mar 2009 - Feb 2011

      • Active and receptive service • Maintenance of agreements • Organization and control of spreadsheets • Renegotiation and consultation in banking system • Redemptions and closures of payments • Faxing of ticket • Active and receptive service • Maintenance of agreements • Organization and control of spreadsheets • Renegotiation and consultation in banking system • Redemptions and closures of payments • Faxing of ticket

  • Prefeitura do Município de São Bernardo do Campo
    • Government Administration
    • 700 & Above Employee
    • Intern Administrative
      • Aug 2007 - Aug 2008

Education

  • MBA USP/Esalq
    Postgraduate Lato Sensu - MBA, Business Management
    2022 - 2024
  • Universidade Metodista de São Paulo
    Bachelor's Degree in Bilingual Executive Secretariat, Secretariado
    2014 - 2016
  • ETEC - Escola Técnica Estadual de São Paulo
    Technical Secretary, Trabalho de Conclusão de Curso - Tema: A Empregabilidade do Profissional de Secretariado
    2011 - 2012
  • Self English - Inglês Independente
    Inglês, Letras - Língua Inglesa e Literaturas de Língua Inglesa
    2019 - 2021
  • Centro de Estudos de Línguas - "EE. Profº Amadeu Olivério"
    Spanish, Língua Espanhola e Literaturas de Língua Espanhola
    2006 - 2009

Community

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