Experience

BEDFORD GOLF AND TENNIS CLUB

• United States
• 1 - 100 Employee

• • May 2023 - Present

  The pool at Bedford Golf and Tennis club is a summer amenity available to members. The position includes ensuring safety of patrons, maintaining the grounds, and ensuring high-quality member experiences. - Oversaw staff of close to 30 employees, ensuring efficient collaboration in ways that benefit the team and the patrons.- Delegated tasks and roles to employees based on a personal and individual understanding of strengths, enabling efficient and high-quality work.

• • May 2022 - May 2023

  The pool at Bedford Golf and Tennis club is a summer amenity available to members. The position includes ensuring safety of patrons, maintaining the grounds, and ensuring high-quality member experiences. - Oversaw the safety of the pool and members on and off duty, always maintaining the well-being of patrons- Engaged with members as first point-of-contact at check-in, ensuring a positive customer experience- Lead team as Head Guard in absence of management, ensuring smooth procedure of day- Volunteered to aid in the pre-season setup of the pool and patio, ensuring a timely and efficient opening- Coordinated and planned special events, like that of holiday weekends, by organizing spaces for member activities and overseeing the completion of coworker's tasks Show less

• • May 2019 - Aug 2022

  The 1981 Poolside Bistro within Bedford Golf and Tennis Club provides food and drink to members. The position involves time-management skills, team-functionality, and communication skills.- Facilitated the production of hundreds of orders per week at every stage of process by taking orders, cooking, expediting, and overseeing employees with other tasks- Entrusted with larger responsibilities on holiday weekends due to multi-tasking and cooperating abilities, on average bringing in thousands of dollars on these weekends- Led team to success through leadership positions in the absence of management, frequently leaving a perfect report- Received a 100% larger raise than standard annual Show less