Matthew Peterson-Pearce

Business Management at Credit Suisse at Citihub Digital, a Synechron company
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, UK
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5.0

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Iain MacGillivray

Matt was great to work with: professional and structured. Good understanding across IT including change and operational management. In brief, just someone with the right atttitude.

Alison Hickey

Matt was my manager for a number of years at UBS. As my manager, he helped me to develop not only in my career but as a person. He is very much a people person who understood the importance of team dynamics and delegation. I would recommend Matt without hesitation.

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Credentials

  • MSP® Certifications
    AXELOS Global Best Practice
    May, 2013
    - Oct, 2024
  • Amazon Web Services Solutions Architect - Associate
    Amazon Web Services (AWS)
    Sep, 2022
    - Oct, 2024
  • Amazon Web Services Cloud Practitioner
    Amazon Web Services (AWS)
    Aug, 2019
    - Oct, 2024
  • ITIL v3 Foundation
    APMG International

Experience

  • Citihub Digital, a Synechron company
    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Business Management at Credit Suisse
      • Nov 2021 - Present

      Development and implementation of a strategy to enable talent retention and attraction in the global marketplace. Creation of a strategic talent pipeline (internal & external) to build out a longer-term resource and capability pool. Optimise process and standardisation of recruiting approach in the global marketplace. Development and delivery of Hiring Manager training, resources, and tooling. Review of business cases and contracts across the workforce and third parties to ensure resource capability and financial efficiencies. Delivery of strategic approach and guidance on all aspects of business management for the financial, workforce, and operational processes. Key Contributions: • Enhanced recruitment by 100%+ per month through process, tooling & standardisation • Delivery of a new perspective on Hiring Manager training to 150+ hiring managers globally. • Creation and delivery of an internal academy framework for upskilling and talent retention. • Designing standardised scorecards allowed management to ensure timely core strategic decisions. • Developed and delivered junior talent pipeline to help build a future engineering and key skill expertise. • Cultivated mentor/buddy network to facilitate an increase in SME skill capability and learning across the workforce. Show less

  • Direct Line Group
    • United Kingdom
    • Insurance
    • 700 & Above Employee
    • Engineering Chief of Staff (Consultant)
      • Aug 2018 - Nov 2021

      Delivery of key strategies to transform the organisation from waterfall to Agile. Management of £160m budget across 600+ resources. Development and delivery of a standardised approach to managing end-of-life assets. Creation and delivery of a junior talent pipeline to enable key skills retention. Business case creation and validation to ensure financial and business outcomes. Supplier and contract management to ensure alignment to workforce and business strategy. Delivery of strategic approach, guidance, and oversight on all aspects of business management for the financial, workforce, and operational processes. Creation and delivery of communication plans during and post-Covid to enable engagement across the workforce. Implementation of configuration and service catalogue to understand operational dependencies and total cost of ownership. Key Contributions: • Contributed to the success of company progression by ensuring £6m savings on a £15m RTB budget (40%). • Standardised and negotiated all terms/conditions of 3rd party contracts through a mix of insourcing, rationalisation, and renegotiating terms. • Delivered standardised business management processes and tools to improve customer experience framework. • Designed the recruitment and onboarding factory to hire talented staff for the organisation. • Creation of a behavioural framework to align with corporate values as part of the recruitment factory • Creation of an engineering academy to build out SME and Agile skills capabilities. Show less

  • Credit Suisse
    • Switzerland
    • Banking
    • 700 & Above Employee
    • Global IT COO
      • May 2016 - May 2018

      COO for Global Markets Equity Technology across India, Poland, and the UK managing a £140m budget across 800+ resources globally. Devised and executed two large global transformation activities to realign the workforce and merge existing teams. Development of strategic service review to enable appropriate investment of key business platforms. Delivery of strategic approach, guidance, and oversight on all aspects of business management for the financial, workforce, and operational processes. Oversaw the key integration projects within the global market’s technology for improving standard processes and workforce efficiencies. Key Contributions: • Devised and executed two large global organisational restructures as COO for UK, India, and Poland with Equities IT. • Attained recognition for decreasing £6m budget overrun within four months. • Creation and delivery of key metrics and scorecards to track key metrics to drive behavioural change and deliver key business results. Show less

  • RBS
    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Global Programme Manager (Consultant)
      • Aug 2016 - May 2017

      Finance & Treasury Technology Programme Manager responsible for the delivery of the regulatory split of 200+ bank systems in readiness to ring-fence investment from retail bank.Key Contributions:• Produced governance and stakeholder management framework for dealing with and managing delivery tranches.• Management and facilitation of numerous strategic workshops and planning sessions to deliver key results• Introduction of a governance and stakeholder management framework ensuring appropriate management and communication of key delivery and risks Show less

    • Global COO
      • May 2015 - Aug 2016

      Control of £160m+ budget and 1100+ resources as Fixed Income, Operations and Shares Service Technology COO. Creation of a cost-efficiency strategy and management of transformation agenda. Delivery of strategic approach, guidance, and oversight on all aspects of business management for the financial, workforce, and operational processes.Key Contributions:• Planned, developed, and led a £70m cost reduction programme across the investment bank technology.• Designed technology scorecards to analyse performance to promote behavioural change and ownership.• Delivery of departmental mergers and restructuring within the Investment bank.• Design and implementation of new Target Operating Models, while initiating and ensuring governance and control. Show less

  • UBS
    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Global COO
      • Aug 2013 - May 2015

      Group Technology Programme Office COO to manage £100m+ budget and 1200 resources. Created a cost-efficiency strategy and managed programs and portfolios. Delivery of strategic approach, guidance, and oversight on all aspects of business management for the financial, workforce, and operational processes., transformation, workforce, and financials. Key Contributions: • Led all activities of programme and portfolio governance and pipeline management. • Renowned for risk portfolio ownership, standardised management MI reporting, and compliance & risk controls. • Advanced and supervised the governance framework design and implementation from start to end within constraints. Show less

  • Barclays Corporate & Investment Bank
    • United States
    • Financial Services
    • 700 & Above Employee
    • Programme Manager – Global Technology COO Office
      • May 2011 - May 2013

      Programme Management of a major change and restructure programme and ensure governance of programme risk management, governance and service delivery.Creation and implementation of governance framework to ensure Programme is meeting its objectives and managing risk.Adherence to cross programme governance structures that have a dependency on the cost restructure programme.Create and develop comprehensive progress reports for project status, major risks and issues, scope changes, resource changes and milestone progress.Identify and engage all key stakeholders and resources to ensure there is the required motivation to complete assigned tasks within the parameters of the project plan.Using facilitation, communication and leadership skills to chair project and governance meetings that focus on business, operational or technical issues, ensuring minimal impact to project progress.Operate as a subject matter expert for aspects of HR, Financial and Technology areas, associated legal requirements and control processes.Present and liaise with various stakeholders utilising communication and influencing skills Show less

    • Programme Manager & Architect– Service Management Office
      • Aug 2009 - May 2011

      Standardised Programme Management methodology and governance across the Service Management Office affecting how we look and report on both change and run operations.Global Programme manager for Service Management adoption and maturity across the Investment Banking and Investment management organisation, reducing operational issues and increasing adoption of standardised of processes.Development of role based training programme across the organisation, reducing training costs and implementing a core curriculum for operational support staff.Global Architect of tactical and strategic configuration management, identifying opportunities for increasing usability and integration.Global run the bank lead for Service Management Tools, focusing on operational efficiencies and cost reduction.Managing risk across the Service Management Portfolio.Managed a global multi disciplined support team.Managed high-profile issues, including those categorised as “Major Incidents”.Define and implement appropriate IT standards, metrics and relevant efficiencies.Ensured continued development of team skill sets to accommodate changing priorities and deliverables.Present and liaise with various stakeholders utilising communication and influencing skills. Show less

    • Programme Manager– Technology Chief Operating Office
      • Aug 2007 - Aug 2009

      Programme Management for Supplier Risk Management implementing and managing a governance framework and reducing operational risk from external suppliers.Programme Management of Asset Management developing and implementing a strong governance structure to ensure adherence to standards and policies surrounding the hardware and software lifecycle.Development of strategy and roadmap for effective Asset Management including reporting, tools considerations and roles and responsibilities.Develop and implement appropriate controls and policies to enforce supplier risk and asset management standardsProgramme governance over cost control framework.Present and liaise with various stakeholders utilising communication and influencing skills. Show less

  • UBS
    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Global Service Delivery Manager– Fixed Income Rates & Currencies
      • Mar 2006 - Aug 2007

      Programme Management for Configuration Management across UBS taking on a failing project and delivering 18 months early and £7m under budget.FIRC lead across central UBS Service Management Programme, responsible feeding requirements and for ensuring the transition and adoption of the ITIL methodology across Fixed Income.Global run the bank lead for interest and credit rate derivatives desks, focusing on service improvement, operational efficiencies and cost reduction.Managing risk by ensuring compliance to both internal and external auditors including SOX.Managed a global multi disciplined support team.Development of knowledge management toolsets integration with Operational processes.Distributed grid computing management and delivery.Stakeholder management and engagement. Show less

    • Global Development Manager– Fixed Income Rates & Currencies
      • Apr 2002 - Mar 2006

      Project Manager for implementation of a global blade infrastructure to replace existing compute farm.Vendor negotiations to purchase blade technology and perform due diligence.Review existing reseller strategy and negotiate new cost structure.Project cost management and reporting.Create web based document management solution for support of development document repository.Create SharePoint sites for different business areas and provide website redesign.Project management governance of various technical projects.Program lead and technical architect for the creation and design of new desktop and deployment platform, reducing headcount costs for deployment by 72% globally and reducing time to market from days to hours whilst ensuring compliance to change standard and policies.Managed a global multi disciplined development team Show less

    • EMEA Development Manager– Portal Technologies
      • Jan 2001 - Apr 2002

      Programme and project management for the delivery of innovative technical solutions utilising new technologies and their integration to existing platforms.Technical Manager for the development of a cross platform web based search tool.Vendor management and negotiation.Business analysis to understand new technologies and their potential use within the organisation.Provide technical best practice and process for build.White paper generation for new technologies.Develop and implement Document and Content Management technologies.Developed first client driven web site creation tool for technology.Provide consulting expertise across all bank products.Stakeholder management and engagement.Developed tactical and strategic cross product solutions and components for reuse within the technology teams. Show less

    • Lotus Notes Developer
      • May 1997 - Jan 2001

      Developed project and programme management toolsets for Y2K initiatives.

  • Wolverine Systems
    • Software Developer
      • Jul 1995 - May 1997

      Lotus Notes, VB, Lotus Script, Lotus ViP, HTML, Javascript Lotus Notes, VB, Lotus Script, Lotus ViP, HTML, Javascript

  • Lotus Development
    • Software Development
    • 1 - 100 Employee
    • Training and Consultancy
      • 1990 - 1995

      Lotus Notes, Lotus Smartsuite Lotus Notes, Lotus Smartsuite

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