Experience

ErinoakKids Centre for Treatment and Development

• Canada
• Hospitals and Health Care
• 300 - 400 Employee

• Physiotherapist

  • Nov 2021 - Present



Headwaters Physiotherapy

• Orangeville, Ontario, Canada

• Physiotherapist

  • Oct 2019 - Oct 2021



Enterprise Holdings

• United States
• Travel Arrangements
• 700 & Above Employee

• Rental Sales and Customer Service Representative

  • Jun 2016 - Aug 2019

  • Developing interpersonal and customer service skills by effectively interacting with 75-150 clients in a day • Interpreting customers' needs in person and over the phone and offering appropriate solutions • Selling products and upgrades by using strong verbal and written communication skills • Building rapport and fostering positive relationships with clients and team members to provide an efficient and professional customer experience • Resolving issues on the spot, booking reservations, creating rental contracts, processing returning rentals, and providing final invoices to customers • Coordinating administrative and basic accounting functions such as: research support, accounts receivables, supply maintenance, and customer billing Show less



Lowe’s stores in Canada

• Canada
• Retail
• 400 - 500 Employee

• Customer Service Team Lead

  • Apr 2014 - Sep 2015

  • Listened to customer enquiries and determined their needs to provide suitable solutions • Managed checkout functions by processing sales transactions and refunds, monitoring cash draw amounts, and maintaining an organized checkout area • Acknowledged customers in a friendly, professional manner and executed responsive customer service • Organized coverage of registers, monitored store supply usage, and performed opening procedures • Listened to customer enquiries and determined their needs to provide suitable solutions • Managed checkout functions by processing sales transactions and refunds, monitoring cash draw amounts, and maintaining an organized checkout area • Acknowledged customers in a friendly, professional manner and executed responsive customer service • Organized coverage of registers, monitored store supply usage, and performed opening procedures