Quality Assurance Supervisor

• May 2023 - Present

Operations Manager

• Aug 2022 - May 2023

Managing the operations of all Inbound and Outbound freight. Including unloading and loading rail units and truck & trailers, freight movements on site via forklift, and rail movements on site. Managing dispatch, pick up and deliveries of parcels and LCL consignments. Liaising with and managing Owner Drivers and Toll employed drivers. Management of 15 direct reports - Freight Handlers, Class 1, 2 & 4 drivers and dispatchers. 2IC during Branch Manager absence. Health and Wellbeing of all PCBU’s and staff on site. Recruitment of new staff. Key Achievements - Branch P&L significantly improved. - Staff morale and culture increased. - More HSE issues on site being investigated and rectified, including implementing effective daily forklift inspections, and overhaul of forklift swipe-card access system. - Assist with company rebrand, including audits and redistribution of IT equipment and scanners. Show less

Multi Cargo Operations Supervisor

• Jan 2016 - Dec 2022

Ports of Auckland's Multi Cargo facilities encompass five wharves on the Waitemata waterfront, adjacent to the Auckland central business district. These wharves include the finger wharves Marsden and Captain Cook, along with Bledisloe, Freyberg and Jellicoe wharves in the middle of the port facility.Multi Cargo handles a variety of breakbulk cargo (steel, timber, dry and liquid bulk), containers and vehicles. Many of the vessels calling at the Multi Cargo Wharves serve the Pacific Islands trades.Ports of Auckland manages berthage and wharf space, with cargo-handling services provided by third-party stevedoring companies.Many of these wharves handle Roll-on Roll-off (Ro-Ro) vessels importing cars and other vehicles.As Operations Supervisor, my role at Multi Cargo encompasses many different facets including liaison & support between third party stevedores, shipping lines and transport companies, planning and allocating vessels to the optimal working berths, managing yard space for receivals and deliveries, updating data and information consistently and accurately, and overseeing projects and minimising their impact on other port operations. Exceptional customer service and Health & Safety are at the forefront of every task we perform. Show less

Multi Cargo Operations Assistant

• Jun 2015 - Jan 2016

Contracting to the Ports of Auckland, in the Multi Cargo Operations dept. Assisting the op's team with customer service, administration, and health & safety. Multi Cargo specialises in break bulk, container and vehicle imports and exports. The op's team ensures the smooth running of the multi cargo wharves on a daily basis.

Planned Maintenance Supervisor - Gas

• Aug 2009 - May 2015

My work in the natural gas industry consisted of supervising a team of 8 field staff and 2 admin/support. My team completed all the planned maintenance inspections on the gas network in Auckland, Warkworth, Wellsford and Whangarei. Our work was measured by monthly KPI's for work completed and I was responsible for working to and controlling the annual budget of $1.7 million and providing monthly forecasts, as well as proactively managing costs, revenue and ebit. I worked extensively with SAP PM, to manage our assets and workflow, and with Siebel as our Customer Management System. Show less

Maintenance Coordinator

• Mar 2002 - Aug 2009

I worked my way up from an Office Junior to Key Account Manager, then on to Admin Team Leader, to my final role with Siemens as Maintenance Coordinator. This was in the Natural Gas industry, dealing with GIS maps and plans, preparing and scheduling New Service Connections with our direct labour staff and contractors, and coordinating the maintenance of the gas network in Auckland. I worked my way up from an Office Junior to Key Account Manager, then on to Admin Team Leader, to my final role with Siemens as Maintenance Coordinator. This was in the Natural Gas industry, dealing with GIS maps and plans, preparing and scheduling New Service Connections with our direct labour staff and contractors, and coordinating the maintenance of the gas network in Auckland.

AV/IT Administrator

• Feb 2001 - Mar 2002

This role was general admin support for the Audio, Visual and Information Technology Departments. This role was general admin support for the Audio, Visual and Information Technology Departments.