Experience

Envolve Health

• Hospitals and Health Care
• 1 - 100 Employee

• Senior Product Performance and Innovation Analyst

  • May 2021 - Present

• Data Analyst III

  • Apr 2018 - May 2021

  ► Extract, load, model, and present large amounts of data across multiple system platforms and data warehouse analytical tools for quality analyses. ► Provide advanced reporting and analytical support for business operations in clinical and claims payment data for internal and external deliverables.► Review and manage data to determine operational impacts and needed actions; drive insights from data by monitoring performance, identifying the root cause, flagging issues and unexpected trends, suggesting areas for improvement to Senior Management, as well as leading resolution efforts. ► Develop and implement KPI and metrics dashboards to guide Senior Management in identifying trends and related performance measures. ► Help to drive efficiency and streamline business processes by developing detailed documentation and adopting change management processes. ► Spearheaded and successfully implemented process improvement projects within the clinical department to improve authorization data sharing and data accuracy; achieved a >70% reduction in inpatient and outpatient data errors► Perform data quality audits and analysis to ensure compliance with state deliverable reporting requirements.



Baxter Healthcare Corporation

• United States
• 700 & Above Employee

• Data Analyst

  • Nov 2017 - Apr 2018

  ► Performed high-quality import and analysis of external regulatory product data within internal systems; established and reviewed source documents against imported data while maintaining superb attention to detail. ► Used best practices to ensure data quality, integrity, and robustness through data import and validation processes.► Resolved data inconsistencies related to information gaps, missing data, data errors, etc.; identified key business priorities and forecasted data issues to ensure effective and timely resolution.► Generated comprehensive reports and effectively communicate to appropriate team members and senior management by providing sound analysis of data necessary to foster effective decision making.



Central Local Health Integration Network

• Decision Support Analyst

  • Mar 2013 - Jun 2016

  ► Supported an evidence-based strategy development and coordinated strategic awareness of system performances that achieved improved planning, integration, and coordination of health care services across healthcare organizations at both community and regional levels.► Engaged with internal and external stakeholders to understand data requirements and achieve results with a high focus on maintaining a seamless process flow; by analyzing, troubleshooting and modifying processes and data to ensure fast and efficient delivery of service.► Improved corporate processes by developing functional dashboards and scorecards using advanced Excel to analyze trends for synthesizing and presenting market share.► Performed quality analysis in responses to external data requests from health service providers; analyzing local, regional and provincial demographics, population health and service utilization data to identify key health needs, service gaps and planning priorities.► Developed documentation and analysis templates to streamline the process of analyzing, reporting, and tracking changes to ongoing projects.



Central East Diabetes Regional Coordination Centre

• Health Information Analyst

  • Sep 2012 - Jan 2013

  ► Analyzed local, regional, and provincial population health data, including patient data to understand the quality and level of care delivered and measure the effectiveness of the organization's services as it relates to both clinical quality and system performance. ► Performed data analysis and provided recommendations and advice from a performance measurement and analytic perspective, to support the development and execution of key initiatives related to DRCC’s strategic goals and deliverables.► Translated statistical results of advanced data analysis into comprehensive reports and presentations for use by staff, stakeholders, decision-makers and operational management.



Wellington-Dufferin-Guelph Public Health

• Canada
• Hospitals and Health Care
• 100 - 200 Employee

• Data Analyst

  • Oct 2011 - Aug 2012

  ► Utilized population health databases (e.g. Census and CCHS) to prepare descriptive epidemiologic information to support surveillance, community development and engagement activities.► Designed and managed new health information databases while extracting data from existing databases to create relevant datasets for analysis using tools, such as PowerPivot.► Developed new reporting system and ad-hoc strategy to identify problems as it relates to health data misrepresentation and incorrect data management, reporting and interpretation.► Identified, analyzed, and resolved diverse operational data issues in order to develop new procedures leading to higher levels of patient care and efficiency, while also continuously maintaining top performance and superior analytical support.



University of Guelph

• Canada
• Higher Education
• 700 & Above Employee

• Systems Clerk

  • Jul 2009 - Aug 2012

  ✪ Department of Hospitality Services► Provided application and data management support for various on-going departmental projects and program events► Maintained client accounts using an Oracle database management system (CS Gold) and managed inventory and website content of assets► Cultivated strong customer relationships through effective communication and confidential client support ✪ Department of Hospitality Services► Provided application and data management support for various on-going departmental projects and program events► Maintained client accounts using an Oracle database management system (CS Gold) and managed inventory and website content of assets► Cultivated strong customer relationships through effective communication and confidential client support



University of Guelph

• Canada
• Higher Education
• 700 & Above Employee

• Graduate Teaching Assistant

  • Sep 2008 - Apr 2009

  Department of Population Medicine, Ontario Veterinary CollegeCourse: Art of Veterinary Medicine II• Managed course content as well as student grades through the course website• Assisted with grading coursework assignments and tests Department of Population Medicine, Ontario Veterinary CollegeCourse: Art of Veterinary Medicine II• Managed course content as well as student grades through the course website• Assisted with grading coursework assignments and tests



University of Guelph

• Canada
• Higher Education
• 700 & Above Employee

• Laboratory Assistant

  • Jan 2008 - Apr 2008

  Department of Human Health and Nutritional ScienceStudy: The Effect of Long Term Consumption of Cooked/Cured Meat on the Incidence of Gastrointestinal Cancer in F344 Rats Department of Human Health and Nutritional ScienceStudy: The Effect of Long Term Consumption of Cooked/Cured Meat on the Incidence of Gastrointestinal Cancer in F344 Rats



University of Guelph

• Canada
• Higher Education
• 700 & Above Employee

• Undergraduate Research Assistant

  • May 2007 - Aug 2007

  Department of Human Health and Nutritional ScienceStudy: Sensory Analysis & Bioavailability of a Functional Food Developed from Value-Added Isoflavone-Rich Soybeans• Coordinated a bioavailability human clinical trial of 15 subjects in collaboration with researchers and departmental staff• Assisted with subject recruitment and clinical support on study days• Improved the development of the functional food product and increased organization and efficiency of the trial, leading to effective data analysis