Katie Hoover Andress

Director of Operations at Adopt A Class
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Contact Information
us****@****om
(386) 825-5501
Location
Cincinnati, Ohio, United States, US

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Experience

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director of Operations
      • Jan 2023 - Present

    • Operations Manager
      • Jun 2022 - Jan 2023

    • Founder
      • Feb 2020 - Present
    • United States
    • Food & Beverages
    • 100 - 200 Employee
    • Community Engagement Manager
      • Jun 2015 - Jul 2020

      Conceptualized Rhinegeist’s Community Engagement Program and built from the ground up. Worked with Ownership and other leadership to establish Pillars of Giving and community focus and maintain brand focus and equity. Became the liaison between Rhinegeist, our employees, and community partners. Developed and amplified key taproom events, a weekly internal fundraising program, external market fundraising programs, and an employee volunteer program. Highlighted Accomplishments • Spearheaded research project to further develop community programs to reflect long term company goals and growth, working collaboratively with Ownership and Leadership teams • Forge and maintain meaningful relationships with over 100 community partners and staff across departments • Ideate, plan, and execute a diverse portfolio of key taproom events, developing brand strategy and increasing taproom sales as much as 350%+ • Collaborate internally with cross-functional teams to develop and execute community engagement strategies and targets, writing creative briefs, leading marketing efforts, and developing execution plans • Source and evaluate new partnership opportunities that align with Pillars of Giving and company goals • Organize and manage a budget of $300,000 in-kind and monetary donations distributed to hundreds of nonprofit partners across brewery footprint • Coordinate various staff enrichment opportunities, engaging with all levels of leadership and staff and contributing to positive culture growth and development • Built and implemented application process after an overwhelming response to Charitable Suds, the weekly taproom fundraising program • Selected to train and participate in Certified Cicerone certification training and Trusted Taster on Quality Tasting Panel Show less

    • United States
    • Apparel & Fashion
    • 1 - 100 Employee
    • Product Manager
      • Jun 2012 - Jun 2015

      Product Manager for over 800 SKUs and 200,000+ units of inventory. Areas of oversight included product manufacturing and distribution. Collaborated with Creative and Marketing teams for product development, brand development, product launches, and targeted advertising campaigns. Previous roles include lead project manager and customer service representative. Highlighted Accomplishments• Lead marketing team in the development of email and social media advertising campaigns for new style launches• Devised employee health and fitness challenge program• Promoted events through geo-targeted marketing campaigns through our CRM database• Analyzed relevant consumer and industry fashion trends to inspire new collections• Managed an Inventory Specialist who ensures inventory levels, product quality, production speed and product demand will ensure product availability and minimize inventory costs• Increased department efficiency and productivity by implementing complete overhaul of quarterly inventory counts, decreasing count time by 90%• Ensure timeliness and accurate execution of deliverables for internal team as well as web developers• Manage $3 million eCommerce product catalog and creative needs• Coordinate, attend, and merchandise all product photo shoots with little to no budget.Maintained eCommerce platform which generated over $1 million in sales Show less

    • Student Assistant Project Manager + Customer Service Representative
      • Jun 2009 - Jun 2012

      Responsible for managing and updating the website operation system, communicating with various internal departments to keep products and information up to date. Worked with the marketing team to make sure all promotions were executed on time and backend operations¬ were set up properly. Performed daily customer service operations, primarily working with Sweaty Bands representatives and internal wholesale accounts while maintaining a high level of customer relations. Facilitated various meetings with company executives on implementing new strategies for fulfillment and performance. Led day-to-day fulfillment operations and participated in hiring and training process of new fulfillment and customer service employees. Show less

Education

  • University of Cincinnati
    Bachelor of Arts (B.A.), Middle Childhood Education
    2007 - 2012

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