Vice President, Pharmacy Strategy and Product Development

• Oct 2023 - Present

Senior Director, Strategic Product Development, Pharmacy Solutions

• Jun 2023 - Oct 2023

Co-Founder

• Mar 2016 - Present

https://www.thenontraditionalpharmacist.com/ https://www.findyourpharmacycareer.com/ • Co-founded The Nontraditional Pharmacist, a comprehensive pharmacy platform with the mission of showcasing unique pharmacy roles, connecting pharmacists worldwide, and providing a professional pharmacy toolbox. • Designed and constructed The Nontraditional Pharmacist website, creating a user-friendly and informative platform for pharmacists seeking alternative career paths. • Generated leads for new interview candidates, connecting them with relevant opportunities in nontraditional pharmacy roles. • Managed an email subscriber list of over 5,000 community members, actively growing and engaging the audience. • Facilitated interactions between employers and potential employees through the Pharmacy Network Platform, fostering professional connections and career opportunities. • Currently involved in the development of a digital product aimed at assisting pharmacy students in excelling academically and positioning themselves for a satisfying career upon graduation. • Contributed as a freelance writer for Pharmacy Times, sharing insights and expertise through published articles on The Nontraditional Pharmacist's behalf (http://www.pharmacytimes.com/contributor/the-nontraditional-pharmacist) Show less

Cohost

• Dec 2017 - Present

• Engage a dedicated audience of over 75,000 subscribers through podcast episodes and content. • Educate pharmacy students and pharmacists about various unique and nontraditional career opportunities available to them, providing valuable insights and guidance. • Showcase the diversity of career paths within the pharmacy profession, offering inspiration and knowledge to listeners seeking alternative options. • Sell sponsorships for podcast advertising, establishing partnerships with relevant organizations and companies within the pharmaceutical industry. • Collaborate with fellow co-hosts and industry experts to deliver informative and engaging podcast episodes, sharing valuable insights, trends, and advancements in the field of pharmacy. Show less

Director, Clinical Consulting

• Apr 2022 - Jun 2023

• Led a high-performing Clinical Consulting team of pharmacists that managed a diverse portfolio of 180+ self-funded employer groups, representing over 2 million lives and $2B+ in annual pharmacy spend. Key team accomplishments include earning an above-target Net Promoter Score (NPS) of 76, scoring an average of 9.6 out of 10 on surveys measuring the effectiveness of Quarterly Performance Reviews (QPR’s) from clients and consultants, and demonstrating outstanding sales performance to existing business by achieving 224% of quota in 2022.• Collaborated with cross-functional teams to develop customized formulary solutions, enhance clinical product portfolio, and analyze quarterly trends to provide actionable insights.• Designed and implemented the Clinical Advantage Service Model (CASM), a solution aimed at efficiently managing the smaller, less complex clients while freeing up Clinical Consultants to focus on larger, more complex clients.• Led the creation and maintenance of the Clinical Consultant Playbook, optimizing efficiency in onboarding new members and facilitating knowledge sharing across the Clinical Consulting Department.• Successfully led the redesign of the Quarterly Performance Reviews (QPR) to incorporate a comprehensive 4-page executive summary, enhancing the effectiveness of performance evaluations.• Led a team of clinicians to deliver quarterly, company-wide presentations on hot/trending clinical topics to the account management and sales teams.• Acted as a guest lecturer for the UNC Eshelman School of Pharmacy on "PBM 101" and served as a Residency Mentor to HCA Healthcare's Pharmacy Resident.• Demonstrated leadership in interviewing and hiring candidates, resulting in multiple team members being promoted to new roles within the organization during my tenure.• Assumed additional responsibilities of the Senior Director in the interim period, showcasing my ability to step into a higher-level role and successfully manage the team. Show less

Senior Clinical Consultant (OptumRx)

• Jul 2021 - Apr 2022

• Provided clinical consulting services for the HealthTrust Coalition by analyzing drug utilization patterns and trends, managing direct relationships with 25 key clients with an annual pharmacy spend of $500M+• Developed the Emerging Trend Management Program in collaboration with a dedicated consulting group to identify, prioritize, and develop solutions for trend driver drugs and products in the marketplace.• Created custom solutions to address unique clinical concerns, including developing custom prior authorization criteria and facilitating approval through the Formulary Strategy and Pharmacy & Therapeutics (P&T) Committee.• Drove revenue growth by successfully upselling clinical programs and products, achieving 498% of upsell quota in 2021. Examples of clinical programs included Chronic Disease Management, Formulary and Utilization Management Programs, Diabetes Management, Weight Loss Programs, Smoking Cessation Programs, Orphan Drug Programs, Exclusive Networks, and Contracting.• Developed and maintained a strategic relationship with the consultant and channel partner, Alliant Insurance Services.• Provided clinical support throughout the RFP process and represented clinical expertise alongside the sales team at finalist meetings.• Led several process improvement and innovative work groups under the guidance of interdepartmental VPs and SVPs across the Optum Rx enterprise. Show less

Clinical Consultant (OptumRx)

• Jul 2019 - Jul 2021

• Company-Wide Award: 2020 Commitment to Excellence• Company-Wide Award: 2019 Rookie of the Year (intended for employees with less than 12 months at OptumRx)• Provide clinical consulting services through analyzing drug utilization patterns and trends for the HealthTrust Coalition, managing 42 clients directly with $300M+ in annual pharmacy spend.• Educate clients on OptumRx’s clinical programs and solutions to make recommendations for clinical implementation and adoption, achieving 482% of upsell quota in 2020.• Leverage presentation skills by delivering quarterly, annual, and ad-hoc reporting, in partnership with the account executive, to clients (typically senior-level VP’s and C-Suite individuals) on the clinical aspect of their benefit plan (both onsite and via Microsoft Teams)• Implement solutions to effectively manage specialty drug spend (oncology, immunology, etc.) Show less

Pharmacy Manager

• Feb 2019 - Jul 2019

• Managed a team of 14 pharmacists and pharmacy technicians, overseeing their daily activities and ensuring the delivery of quality patient care. • Collaborated with the sales and admissions teams to increase referral rates and facilitate the successful delivery of insurance-covered therapies to patients throughout the state of Michigan. • Utilized metrics to measure performance and drive success, making necessary adjustments and providing guidance to the team to achieve metric goals. • Implemented new clinical monitoring programs for high-risk medications, enhancing patient safety and optimizing therapeutic outcomes. • Facilitated regular meetings to promote communication and collaboration between branch departments, addressing operational issues and enhancing productivity. • Oversaw purchasing, inventory management, and patient care operations to ensure quality care while maintaining cost-effectiveness, stock availability, and low holding costs. • Developed and maintained the pharmacy staffing schedule, including on-call staffing, while ensuring compliance with the pharmacy staffing model. • Monitored all daily activities of the pharmacy department, ensuring adherence to company policies, state and federal regulations, and standards set by accrediting bodies. • Conducted interviews, made hiring decisions, provided training, and assigned work to the pharmacy team members. • Assumed the role of Pharmacist in Charge (PIC), taking responsibility for compliance and regulatory matters related to the pharmacy. Show less

Pharmacy Manager

• May 2016 - Feb 2019

• Successfully improved and maintained the overall store ranking from the bottom 5 to the top 5 performing stores within the district in measurable metrics within a month. • Played a key role in achieving the district's top ranking in the region and the company-wide ranking of #4. • Demonstrated exceptional sales performance, surpassing the script count target by over 30% year-to-date, driving revenue growth for the pharmacy. • Implemented effective inventory management strategies, resulting in a reduction of over 35% in inventory while maintaining high levels of customer satisfaction. • Actively administered immunizations, surpassing the annual flu shot goal by 125%. Organized and operated an outside flu clinic at an assisted living facility, catering to patients with Alzheimer's Disease and dementia. • Assumed responsibility for onboarding and training new pharmacy managers, ensuring their successful integration into the organization. • Participated in interviews for hiring pharmacy technicians, contributing to the selection of qualified candidates. • Managed a team comprising four technicians, one staff pharmacist, and two pharmacy interns, fostering a collaborative and efficient work environment. • Consistently exceeded customer satisfaction score goals, demonstrating a commitment to delivering excellent service and meeting customer needs. • Successfully promoted technology adoption by surpassing the goal by over 20%, specifically in terms of text enrollment and mobile app downloads. Show less

Pharmacy Services Intern

• May 2014 - Aug 2014

• Administration Network Contracting: Participated in an ICD-9/ICD-10 billing project, updated the pharmacist manual training guide, collaborated with the IT department to update the website, conducted a field audit of a community pharmacy, shadowed the help desk, and assisted in credentialing pharmacies. Delivered presentations to various audiences, including pharmacists and corporate executives, and had one-on-one meetings with managers, directors, and the vice president in the pharmacy services department. • Clinical: Received training in prior authorization/step therapy processes, conducted clinical research for formulary management and fraud/waste/abuse prevention, attended specialty workshop group meetings and Pharmacy & Therapeutics (P&T) committee meetings. • Managed Care Marketing Liaison: Attended client meetings, member meetings, and competitor consultant meetings. Stayed updated on new drug developments and pipeline updates. Show less

Pharmacy Intern

• May 2012 - May 2014

• Inpatient: Gained experience with healthcare systems like Epic, Pyxis, and medication distribution processes. Assisted with medication and controlled substance inventory management, accompanied clinical pharmacists on rounds, provided patient education on medications such as Coumadin and glucometers, and gained exposure to IV room/sterile preparation procedures. • Community: Entered and filled prescriptions, counseled patients on medication use, managed inventory and procurement, and participated in the compounding of sterile eye drops for outpatient surgeries. Show less