Sumeer Sharma

HPE-3PAR Escalation Engineer [ Storage Area Networks , HPE-3PAR ] at HPE Security - Data Security
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Contact Information
us****@****om
(386) 825-5501
Location
Campbell, California, United States, US
Languages
  • Hindi, Punjabi -

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5.0

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Walter A.

To whom it may concern, I had the pleasure of working with Sumeer while at Barracuda Networks. I would definitely recommend and or hire Sumeer due to his dedication to quality, technical capabilities, empathy as well as communication and customer skills. Very highly recommended. Walter Avendano

LinkedIn User

Sumeer is a true professional. During the time we worked together at Barracuda Networks, I found him to be a team player with an outgoing personality. Sumeer is knowledgeable and resourceful. These skills allowed him to solve some very complex technical issues as well as serve as a "go to" person for fellow employees. Sumeer always maintained a calm demeanor regardless of how stressful the environment was around him. These are qualities that make a big difference in a team environment because it sets a good example for those around him and it encourages others to be positive and to keep a level head in stressful situations. Sumeer would be a valuable asset on any team.

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Experience

    • United States
    • Software Development
    • 300 - 400 Employee
    • HPE-3PAR Escalation Engineer [ Storage Area Networks , HPE-3PAR ]
      • Nov 2016 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Solutions Consultant [ Storage Area Networks ]
      • May 2012 - Nov 2016

      Assist in complex FC/iSCSI SAN issues Primary focus on analyzing SAN components for bottlenecks and assist in configuration tweaks for optimized SAN performance Assist in complex FC/iSCSI SAN issues Primary focus on analyzing SAN components for bottlenecks and assist in configuration tweaks for optimized SAN performance

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • [ Tier II ] Product support and Enhancement Engineer
      • Jun 2007 - Apr 2012

      == Was elevation point for a team of tier 1 support engineers== liaison between support teams and engineering team. Assisting in collecting/providing detailed reporting data for reporting bugs and submitting product enhancements== aide in the appropriate and timely training of tier 1 support engineers to essentially improve overall knowledge , enhance troubleshooting skills and soft skills for proper handling of customer issues including but not limited to timely elevations.

    • Tier I Tech Support Engineer
      • Jul 2006 - Jun 2007

      *first line of contact for all technical issues raised by administrators that have issue with the barracuda line of products.*document communication with client and the troubleshooting steps performed during working on issue.*resolve basic issues and debug them to resolve the issue.*document and escalate bug reports to the engineering team.

    • Sales Manager
      • 1990 - 1997

      Provide consultation to future Timeshare owners in selecting appropriate property/features that suit their needs/budgets Provide consultation to future Timeshare owners in selecting appropriate property/features that suit their needs/budgets

Education

  • University of California, Berkeley
    CIS, Information Systems
    1998 - 2001
  • Kendriya Vidyalaya
    1980 - 1990

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