Experience

ABPMP - Association of BPM Professionals International

• Non-profit Organization Management
• 1 - 100 Employee

• VP of Chapter Services

  • Jan 2019 - Present

  Creation of new and support to existing chapters of the Association of Business Process Management Professionals - ABPMP, around the globe. Connect BPM professionals on an international level and help driving the recruitment of new ABPMP chapter members as well CBPP, CBPA and CBPL certifications. Creation of new and support to existing chapters of the Association of Business Process Management Professionals - ABPMP, around the globe. Connect BPM professionals on an international level and help driving the recruitment of new ABPMP chapter members as well CBPP, CBPA and CBPL certifications.



ABPMP CENTRAL AMERICA AND CARIBBEAN

• Panama
• Professional Training and Coaching

• Founder and President

  • Sep 2017 - Present

  @NSI: Commercial development and professional services management for BPM and ECM solutions & technologies. @ABPMP: Chapter management, teaching & coaching, content creation and publishing. @NSI: Commercial development and professional services management for BPM and ECM solutions & technologies. @ABPMP: Chapter management, teaching & coaching, content creation and publishing.



NSI Soluciones

• Panama
• Information Technology & Services
• 1 - 100 Employee

• Partner and managing director

  • Apr 2011 - Present

  Channel-, provider-, commercial- and solution service management: Structuring of our ECM, BPM, mobile and e-procurement product and service portfolio. Introducing representations of: IBM BPM, Appit, Bizflow, K2 BPM, Newgen OmniFlow, OmniDocs and OmniRules, Bonitasoft, LincWare, ChattySolutions, StoneBond, b-pack, M-Files, Statum Apia, ECRION EOS Catering to: AIG Panamá, Aseguradora Ancon, ASICOM, Aviajar, Banco General, BANISI, Banistmo, Cable and Wireless, Caja de Ahorros, FHA Guatemala, GETECSA, Global Bank, HSBC Panama and Colombia, Multibank, Pfizer Ecuador, Popular Bank, QBE, Quitio Tennis and Golf Club, Telefónica, Mattel Mexico, CSC Brazil, Capital Bank, London & Regional Properties, HCL Trinidad, BPartners, Baker Tilly, COPA Airlines, SPI Panamá, Municipio de Panamá, SEA Servicios Múltiples, Panama Ports Company, Cinvestav Mexico, Grupo V Costa Rica Providing turn key solutions for: #FATCA, #Fleet #Management, #e-procurement, #retail #private #corporate #banking #processes Show less



CSS Commerce

• United States
• Software Development
• 1 - 100 Employee

• VP Project Delivery and NSI US Liaison

  • Aug 2019 - Present



ADEN University

• United States
• Education Administration Programs
• 1 - 100 Employee

• Associate Professor

  • Jan 2018 - Present

  Professor for CRM, Information Systems, Analytics and Digital Marketing. Professor for CRM, Information Systems, Analytics and Digital Marketing.



Aden Business School

• Argentina
• Higher Education
• 400 - 500 Employee

• Associate Professor

  • Jan 2018 - Present

  Professor for In-Company coaching and MBA students, covering: Data Analytics, Digital Marketing, CRM, BPM, RPA, Digital Transformation and BI. Professor for In-Company coaching and MBA students, covering: Data Analytics, Digital Marketing, CRM, BPM, RPA, Digital Transformation and BI.



ABPMP Panama

• Panama

• Founder and president

  • Dec 2014 - Jan 2018

  Share the tried and proven ABPMP accumulative knowledge in our region, with the mission to enhance regional BPM project results and to alleviate the practical application of the CBOK in real life scenarios, but to also actively contribute with the learning curves and experiences of our local members to further enhance that common body of knowledge. The ABPMP Panama chapter is hosting a series of events, seminars, practical learning and knowledge exchange sessions at its local offices. Share the tried and proven ABPMP accumulative knowledge in our region, with the mission to enhance regional BPM project results and to alleviate the practical application of the CBOK in real life scenarios, but to also actively contribute with the learning curves and experiences of our local members to further enhance that common body of knowledge. The ABPMP Panama chapter is hosting a series of events, seminars, practical learning and knowledge exchange sessions at its local offices.



Ultimus

• United States
• Software Development
• 1 - 100 Employee

• Professional Service Director

  • Jan 2009 - Mar 2011

  - Key Account Management- Commercial Development- Resource & Project Management- Technical and Operational BPM macro alignment- Account Management- Sales- Managed accounts and/or projects:Adams County, ALSCO, ARIFA, Aseguradora Ancón, AVIANCA, BAC Bank, Banco Alemán Platina (former), Banco Central Dominicana, Banco Continental (former), Banco Cuscatlán (former), Banco General, Banco Nacional de Costa Rica, Banco Nacional de Panama, Banco Santander Chile, BANESCO, BANEX (former), Banistmo (former), Banvivienda, Barclays Bank Portugal, BGA Honduras (former), BLADEX, BOEING, Cable and Wireless, Caixa Navarro España, Caja de Ahorros Panamá, CCE Puerto Rico, Celtic Insurances, Chevron, Citigroup, Comfama, Commerce Bank, Common Wealth of Massachusetts, Corporación Andina de Fomento (CAF), DeVry, DGI Panama, DGII Rep. Dom., DHL Singapur, Digicel, Econofinanzas, EDIOACC, Elektra Noreste, EPASA, Fennemore Craig, General Electric – GE Finance, Generali, Global Bank, Grupo Financiero Uno (former), GyT Guatemala, HSBC Bank, Industrias la constancia – SAB Miller, MICASA Venezuela (former), MICI de PANAMA, Milwaukee Area Technical College, Ministerio de Economía y Finanzas – MEF Panama, Multi Bank, Nanyang, National Bank of Abu Dhabi, Norfolk Southern Corp., NV Energy, Prince William County, ProHealth, San Cristóbal Argentina, Sanofi Aventis, Sanofi-Aventis, Snacks Venezuela, Sucre Arias y Reyes, Telecarrier, Tower Bank, ViroPharma Show less

• Senior PS Manager

  • Sep 2004 - Mar 2011

  - Management of the LA Professional Service Team, including coaching, control,hr management- Project Management, including the structuring, execution and the project change management- Technical and Operational BPM macro alignment for engaged projects- Involved in Account Management, (Pre-)Sales- Managed accounts and projects:HSBC Bank, Banco Cuscatlán, Citigroup, Grupo Financiero Uno , BAC Bank , General Electric, Banco General, Banco Continental, Banco Alemán Platina,Global Bank, Banistmo, BANEX, BGA Honduras, San Cristóbal Arg., BN Panamá, BN Costa Rica, Cable and Wireless, Generali, Aseguradora Ancón, EPASA, GyT Guatemala, Caja de Ahorros Panamá, Caixa Navarro España, CCE Puerto Rico, Econofinanzas, DGII Rep. Dom., Banco Central Dominicana, Sucre Arias y Reyes, Snacks Venezuela, Commerce Bank, AVIANCA, DHL Singapur, Tower Bank, Multi Bank, BANESCO, BLADEX, Celtic Insurances, DGI Panamá, EDIOACC, Elektra Noreste, MICASA Bolivia, Sanofi-Aventis, Telecarrier Show less



Aden Business School

• Argentina
• Higher Education
• 400 - 500 Employee

• N/A

  • 2004 - 2011

  e-marketing e-marketing



Freelance

• Freelance

  • 2004 - 2011

  Web 2.0 portals Web 2.0 portals



Integra Group Corp.

• IT VP

  • Oct 2003 - Sep 2004

  •In charge of the creation, implementation, sales and management of e-commerce solutions for national and foreign customers. • Programming of key applications • Graphical Design and Brand Creation • Creation and implementation of workflows • Project Management •In charge of the creation, implementation, sales and management of e-commerce solutions for national and foreign customers. • Programming of key applications • Graphical Design and Brand Creation • Creation and implementation of workflows • Project Management



Banco Continental

• Banking
• 200 - 300 Employee

• Product Manager

  • Sep 2002 - Oct 2003

  •In charge of the banks ATM and POS products, technologies, operations and devices •In charge of the Banks Corporate electronic banking application for foreign clients •Technology development, evaluation and implementation •Provider Management (Negotiations, Workflows, Quality Control) •Operational Management •In charge of the banks ATM and POS products, technologies, operations and devices •In charge of the Banks Corporate electronic banking application for foreign clients •Technology development, evaluation and implementation •Provider Management (Negotiations, Workflows, Quality Control) •Operational Management



Banco Aleman Platina

• Project Manager

  • Feb 2002 - Sep 2002

  •In charge of the development of the Banks Web Portal •In charge of the development, programming and operation of the e-banking application •Project manager in charge of the implementation of the banks technological platform into the environment of Banco Continental de Panama during a merger process •In charge of the development of the Banks Web Portal •In charge of the development, programming and operation of the e-banking application •Project manager in charge of the implementation of the banks technological platform into the environment of Banco Continental de Panama during a merger process