Stagehand

• Sep 2017 - Present

Stagehand

• Sep 2017 - Aug 2019

New Business Representative

• Nov 2020 - Feb 2022

• Processed electronic paperwork that the sales agent submits to help process and issue applications. • Performing excellent professionalism and communication skills while working remotely in Microsoft Teams. • Answer incoming applicant queues in timely manner with accuracy. • Directed workflow in transferring correct cases to the correct agent. • Issued applications that meet the qualifications for the correct product of insurance or health product plans through the screening process. • Proficient with hitting quota to work 30 plus applications a day.

Billing Representative

• Apr 2019 - Oct 2020

• Trouble shooting paperwork information that the carrier may have to help process payment flow. • Performing excellent customer service skills while on the phone. • Answer incoming queue calls in timely manner with professionalism answering all carrier and factory worker questing regarding billing. • Direct team with logistic load processing management while using company in house programming. (Navisphere) • Direct calls to the appropriate staff and office. Answered high volume emails in a timely manner.

Information Specialist

• Mar 2018 - Apr 2019

• Communicate and deliver billing information about, CAR, IR, NAR, IDFPR, MRED. • Perform NRDS database and maintenance. Answer inquiries and IDFPR verifications. • Answer incoming queue calls in timely manner with professionalism. • Assist with batch maintenance and processing. • Direct calls to the appropriate staff and office. • Communicate and deliver billing information about, CAR, IR, NAR, IDFPR, MRED. • Perform NRDS database and maintenance. Answer inquiries and IDFPR verifications. • Answer incoming queue calls in timely manner with professionalism. • Assist with batch maintenance and processing. • Direct calls to the appropriate staff and office.

Stage Hand Technician

• Feb 2018 - Apr 2019

• Loader of audio and lighting equipment during load in and strike downs. • Communicated with team lead and project manager of any changes during set up or strake. • Proficiency in client problem solving and catering to clientele needs. • Proficiency in blue Print and floor plan reading and organizing. • Loader of audio and lighting equipment during load in and strike downs. • Communicated with team lead and project manager of any changes during set up or strake. • Proficiency in client problem solving and catering to clientele needs. • Proficiency in blue Print and floor plan reading and organizing.

Invoice Clerk

• Jan 2017 - Jun 2017

Managed company dashboard system. Reviewed and managed invoices that are inputted into company system. Provided excellent over the phone customer service when processing orders. Boosted organization of paperwork flow and increased productivity rate of processing invoices. Review and audited invoicing data. Managed company dashboard system. Reviewed and managed invoices that are inputted into company system. Provided excellent over the phone customer service when processing orders. Boosted organization of paperwork flow and increased productivity rate of processing invoices. Review and audited invoicing data.

Rollplay Customer Service

• Nov 2015 - Jan 2016

• Provided trouble shooting for each customer for product assembly. • Organized deep knowledge of each car sold to each customer, using data analyzing skills. • Handle packaged and shipping of parts when requested. • Organized inbound and out bound calls to assist with data or shipping information. • Processed emails for customer support, retail orders and purchase orders. • Provided trouble shooting for each customer for product assembly. • Organized deep knowledge of each car sold to each customer, using data analyzing skills. • Handle packaged and shipping of parts when requested. • Organized inbound and out bound calls to assist with data or shipping information. • Processed emails for customer support, retail orders and purchase orders.

Data Entry

• Mar 2015 - Jun 2015

• Boosted data entry productivity, within using Valence Health systems. • Organized client claims for re-pricing using excel work sheets. • Provider maintenance research using Land of Lincoln and Oregon selection provider systems. • Selection provider, when a client doesn’t have a provider it was my responsibility to find one for the client. • Entered CMS and UB billing information of client’s claims. • Displayed office administration in handling UB and CMS claims for file organization.

Data entry

• Aug 2014 - Dec 2014

• Digitize client adds to make them accessible for shoppers online. • Boosted attention and accuracy speed for entry following client standards. • Provided excellent guest customer service with account manager for client involvement. • Followed client standards to make sure client is satisfied with the final add layout. • Digitize client adds to make them accessible for shoppers online. • Boosted attention and accuracy speed for entry following client standards. • Provided excellent guest customer service with account manager for client involvement. • Followed client standards to make sure client is satisfied with the final add layout.

Bike delivery, Line worker.

• Sep 2013 - Dec 2013

Deliver food via, while providing excellent customer service. Completing customers order for their food. Handle cash transactions during deliveries. Shop up keeping. Deliver food via, while providing excellent customer service. Completing customers order for their food. Handle cash transactions during deliveries. Shop up keeping.

Guest Service Representative GAR

• Apr 2013 - Sep 2013

• Handle money transaction to allow guest and members into the museum. • Calculating money transaction at the end of the day of responsible cash register. • Provide excellent guest customer service to enhance the guest experience. • Provide compelling and personalized exhibit experiences if the customer has questions of the museum. • Perform core operational functions of exhibits. • Performs ground operations for customers, troubleshooting, and way finding, and opening and closing of sections of the museum.

Home Theater Specialist

• Jul 2011 - Oct 2011

• Sold television and audio equipment • Provide excellent customer service • Check stock, clean products, made sure price tags are correct • Made sure each customer was qualified in which product they are buying • Sold television and audio equipment • Provide excellent customer service • Check stock, clean products, made sure price tags are correct • Made sure each customer was qualified in which product they are buying

P.A. assistent audio tec

• Aug 2010 - Oct 2011

* Helped talent get ready for the shoot. * When the talent needed to be recorded I handled the equipment and made sure clean recordings were done properly. * Food runs *Stage Striker *Light set up *Boom recorder. * Helped talent get ready for the shoot. * When the talent needed to be recorded I handled the equipment and made sure clean recordings were done properly. * Food runs *Stage Striker *Light set up *Boom recorder.

Bar bouncer

• Aug 2010 - Sep 2011

Made sure customers are safe and comfortable at all times. Check IDs, Passports to make sure they are all state valid. Cleaned up and reorganized the bar when closed. Made sure the entrance is always organized and cleaned. Made sure customers are safe and comfortable at all times. Check IDs, Passports to make sure they are all state valid. Cleaned up and reorganized the bar when closed. Made sure the entrance is always organized and cleaned.

Assistant

• Jun 2011 - Aug 2011

Recorded audio and live interviews of the talents work Helped with loading and unloading lighting and photography equipment Made sure the talent was comfortable and relaxed Made sure equipment was always clean, fixed and safe from theft Sound board operations. Recorded audio and live interviews of the talents work Helped with loading and unloading lighting and photography equipment Made sure the talent was comfortable and relaxed Made sure equipment was always clean, fixed and safe from theft Sound board operations.

Audio Production

• Feb 2011 - Aug 2011

• In production creating PSA’s and promos for the radio station • Edited and produced 30sec to 60sec PSA’s, promos, and ads • Conducted and edited live interviews. • Board operations. • In production creating PSA’s and promos for the radio station • Edited and produced 30sec to 60sec PSA’s, promos, and ads • Conducted and edited live interviews. • Board operations.

Audio Production intern

• Feb 2011 - Aug 2011

• Worked with on air talent Jesse Menendez, edited audio work with bands on segment “Open mic” on the “MusicVox” • Edited interviews that was conducted that later would be broadcasted on the station and the station website Vocalo.org • Created promos and audio work for the evening show “MusicVox” • Worked with on air talent Jesse Menendez, edited audio work with bands on segment “Open mic” on the “MusicVox” • Edited interviews that was conducted that later would be broadcasted on the station and the station website Vocalo.org • Created promos and audio work for the evening show “MusicVox”

Audio Production

• Feb 2010 - Aug 2010

• In production creating PSA’s and promos for the radio station • Edited and produced 30sec to 60sec PSA’s, promos, and ads • Conducted and edited live interviews. • Board operations. • In production creating PSA’s and promos for the radio station • Edited and produced 30sec to 60sec PSA’s, promos, and ads • Conducted and edited live interviews. • Board operations.

Lot associate

• Apr 2006 - Sep 2006

Customer service with the loading of their items into their cars or vans. Made sure loading carts are organized and put in order under the loading bay.Also done some work in the lumber/wood department. Cleaning up and organizing wood that's not in the right places. Guiding the forklift operator through out the store and outside. MSM Promotions April 2005 To September 2006StockOrganizing the packaging and made the shipped orders.Organized all the screenings to make sure everything was in order.Cleaned the screens and organized them for later use.MSM promotions create products that help promote our clients.

Lot Associate

• Apr 2006 - Sep 2006

Customer service with the loading of their items into their cars or vansMade sure loading carts are organized and put in order under the loading bayAlso worked in lumber/wood department, cleaning up and organizing wood products Guiding the forklift operator throughout the store and outside