Experience

Pakistan Tehreek-e-Insaf

• Pakistan
• Political Organizations
• 200 - 300 Employee

• Social Worker

  • Mar 2018 - Present



Mitsubishi Islamabad Motors

• Parts Manager

  • Aug 2012 - Dec 2014

  Ensured that the Parts Department achieves its financial objectives by ongoing (period by period) examination of management accounts, system information, daily operating controls and manufacturer’s composite figures (monthly). Ensured the necessary improvements and corrective actions are taken where variations from target achievement occur or inadequate performance is suspected. Ensured stock levels are adequate but not excessive in relation with sales targets and returns on investment. Ensured all parts received and paint and materials purchased are controlled and sold at the required profit. Reviewed profitability of all lines to ensure that high margin sales are maximized and encouraged and low margin sales are reviewed to determine how profitability might be improved. Set up, controlled and monitored the system for special and back order parts to avoid unnecessary costs to the dealership. Maintain the system to ensure that all customer orders are processed promptly. Maintained an efficient telephone and fax/ email inquiry and ordering system to facilitate effortless ordering of parts by customers. Maintained effective control of expenses in line with objectives by viewing daily sales and profit reports, periodic examination of management accounts and reviewing other business information Reviewed all parts lines for movement, obsolescence and sale ability and recommend actions for cost effective disposal. Examined (weekly) sales ledger information to ensure all outstanding debts have been collected within due time periods set and customer queries and concerns have been responded to and resolved within 24 hours of their being raised.

• Manager Service Operations

  • Feb 2006 - Jul 2012

  Planned effective strategies to ensure the profit & financial well being of my company. Collaborated with other departments & plan the long term as well as the short term goals. Maintained discipline in the office, setting the rules and regulations for employees to maximize their output, making the financial decisions of purchase of items and managing budget. Implemented new techniques & rules to help employees improve their performance. Satisfied customers through correctly determining the problems with their vehicles & repairing them in a timely & cost-effective manner. Initiated our shop clean & operating safely & in accordance with local, state & federal guidelines regarding hazardous materials handling & disposal. Represented the company at different places such as conferences, meetings, seminars etc. Worked with the legal associates for the advancement & protection of the company plans.



Toyota Islamabad Motors

• Service Advisor (Warranty & General)

  • Dec 2003 - Jan 2006

  Facilitated all warranty related issues includes working with vendors and manufacturers to receive replacement vehicle parts, scheduling warranty appointments and service, educating customers regarding warranty services and ensuring timely vehicle repairs Facilitated all warranty related issues includes working with vendors and manufacturers to receive replacement vehicle parts, scheduling warranty appointments and service, educating customers regarding warranty services and ensuring timely vehicle repairs