Experience

PACCAR Parts

• United States
• Truck Transportation
• 500 - 600 Employee

• Senior Product Analyst - Ride Control

  • Oct 2022 - Present

• Campaigns and Recalls

  • Apr 2022 - Oct 2022

• Direct Ship Program Analyst

  • Nov 2021 - Oct 2022

• Customer Service Representative

  • Dec 2020 - Nov 2021



Visit Seattle

• United States
• Hospitality
• 1 - 100 Employee

• Senior Coordinator, Sales and Services

  • Oct 2019 - May 2020

  • Only coordinator apart of both the Convention Sales and Services teams, working to be a liaison between departments. • Created site visit itineraries, based on logistics and client needs, including making hotel/venue tour appointments, restaurant and transportation reservations, along with Washington/Seattle themed client amenities.• Met with clients (in person and virtually) to go over destination logistics and meeting planning. • Maintained relationships with Visit Seattle partners (900+) through networking events, client meetings, etc. • Directly supported 4 National Account Directors on the Convention Sales Teamo Organized Account Director calendars, managed expense reports and made client/conference room appointmentso Reviewed all New, Definite and Lost Leads belonging to my Account Directors, while also communicating them out to the hotel community. (80-100 New Leads/month)• Managed Convention Services for In-House (non-convention center) groups (600-700 groups/year)o Strove to be a destination expert as the point of contact for meeting planners with definite meetings.-- Referred (partners) tours, venues, attractions, etc. to enhance attendee experiences-- Created “microsites” (custom Visit Seattle website) for groups, using Wordpress-- Managed Visitor Guide/brochure/map orders for groups• Knowledgeable of CRM; Simpleview, along with Cvent, Wordpress and Cantoo Recorded and updated group information for reference by National Account Directors and leadershipo Sat in on webinars and trainings to become go-to person for help with these platforms• Leader on team of 5 coordinators o Trained 4 new coordinators during tenureo Took detailed minutes during Sales & Services meetings for review of VP and Director of Sales Show less

• Sales and Services Coordinator

  • Mar 2018 - Oct 2019



The City Catering Company

• Events Services
• 1 - 100 Employee

• Event and Sales Administrative Assistant

  • Jul 2017 - Mar 2018

  • Handles 4 phone lines, 4 email accounts and records all incoming catering inquiries. • Records 10+ event inquiries a week using CaterExpert and Pipedrive software in preparation for a proposal. • Creates 4 (on average – daily) on-site event detail files for event leads including event timeline, floor plans, menu, warehouse/rental orders and staffing sheet. • Assists event planners with client inquiries, tastings and rental orders. • Has served, bartended and/or lead 20+ events in 8 month span of being employed at City Catering. Show less



Tully's Coffee

• Retail
• 100 - 200 Employee

• Assistant Manager

  • Oct 2016 - Jun 2017

  • Served 300+ people per day in a fast paced environment and received management, cash handling, food handling and espresso beverage creation experience. • Participated in multiple store sales competitions including selling over 100lbs of coffee (in one day) for the USO, selling over $5000 in Tully’s cards (in 2 weeks) during the quarterly promotion and up-selling merchandise and pastry items daily to boost sales. • Provided exceptional customer service with a willingness to learn management procedures along with becoming accountable as an “acting manager”, lead to being promoted to a lead and then assistant store manager after only 2 months. • As a manager, was in charge or ordering and keeping inventory for coffee beans, milk, pastries, syrups, retail and office supplies. • Daily tracking of daily, monthly and yearly sales data in excel workbooks that included sales, customer counts, invoice tracking, bank statements and pastry waste sheets. Show less



Delafield Hambrecht

• Investment Banking
• 1 - 100 Employee

• Office Coordinator

  • Jun 2016 - Aug 2016

  • Handled multiple phone lines, colleague calendars and incoming appointments while giving exceptional customer service to clients, management and assistants. • Learned new accounting procedures and updated client financial information accordingly and with discretion. • Sent out 100+ client statements on a monthly basis also including the most current company standings in regards to the stock market and Goldman Sachs. • Handled all incoming and outgoing mail, orders for office supplies and kitchen supplies/snacks/drinks. Show less