CTO, Engage E3

• Jul 2021 - Present

The Sentrics E3 Patient Experience Platform makes it easy for hospitals to transform the traditional patient room into an engaging, interactive smart environment. Patients gain more control over their stay, and nurses can more efficiently educate and engage patients in their healthcare.

CTO & VP of Product Management, Acute Care Division

• Nov 2018 - Present

CTO & VP of Product Management

• Nov 2014 - Nov 2018

• Lead all activities related to technology including: Internal IT, Production (customer) IT, Application Development, Technical Support and Quality Assurance. • Manage product development and product strategy--spearheaded new platform architecture that has decreased development and deployment costs while delivering fresh, new functionality to customers • Manage customer deployment projects of intricate technology delivery systems--continuously driving out inefficiencies and working toward more streamlined processes. • Work along with CEO and CFO on overall business planning activities that define our products, services and revenue streams for the next three to five years. • Present strategies to the Board and strive to continuously increase overall company value. Balance many competing priorities while successfully completing key tasks, projects or efforts. • Analyze market needs and technologies to adjust product strategy and keep our solutions leading edge. Show less

Contract Project Manager, Business Systems

• 2014 - 2014

• Oversee migration and integration projects, including business analysis, associated with new acquisitions and disparate legacy systems being integrated/migrated into our centralized CRM systems. • Lead multiple technical and business projects impacting hundreds of users across internal and external customer organizations. • ScrumMaster for Microsoft Dynamics development team (Team Foundation Services Scrum Template). • Involved in SharePoint architecture projects to support evolving requirements from our business units. • Managing major IT systems projects such as CRM Dynamics 2013 and SharePoint 2013 upgrades. Show less

President / VP Operations / Product Owner

• Dec 2012 - Aug 2013

• Led this technology-oriented K-12 education company from virtually no revenue in 2012 to significant revenues by midyear 2013. • Built and cultivated a channel sales model to drive the LearnPad solution nationally with partners that already had customer relationships in specific territories. • Successfully managed the dynamic balance of cash flows, human resources, essential projects, suppliers and customer implementations; growing the business even with limited capital resources. • Directed the development, promotion, sales and support of educational products and services that allowed ER to create and maintain a competitive position in industry. • Resourcefully dealt with chaotic hardware design and production challenges (domestic and internationally) that required constant oversight and revision of sourcing, planning, production and fulfillment processes. • Planned, developed and implemented organizational policies and goals to maximize efficiency, productivity and product quality. • Met with customers and partners to ensure the company and its products remained relevant. • Conferred with key personnel and review activity, operating, and sales reports to determine required changes in programs or operations. Show less

Chief Technology Officer

• Nov 2012 - Aug 2013

This was the parent company of Educational Resources. Sunburst offers a rich selection of over 500 software, print and Web-delivered titles designed specifically for K-12 schools. Sunburst is a premiere resource for school technology products. My work as the Chief Technology Officer in this position was largely consultative. My primary focus, as directed by the Board, was to get Educational Resources up and running with the LearnPad. This was the parent company of Educational Resources. Sunburst offers a rich selection of over 500 software, print and Web-delivered titles designed specifically for K-12 schools. Sunburst is a premiere resource for school technology products. My work as the Chief Technology Officer in this position was largely consultative. My primary focus, as directed by the Board, was to get Educational Resources up and running with the LearnPad.

Consultant: Technology, Product Development & Business Development

• Jan 2010 - 2013

Some engagements include: • I have recently been working with several small companies and investors to perform technology due diligence on investment opportunities prior to investing. • SabeRex (Industry: Electronics, Data Center and Enterprise Technology): SabeRex provides a variety of services to the electronics industry including manufacturing, logistics, engineering, reliability testing, VAR services, systems integration and support services. I developed a VAR/Systems Integration strategic plan for the company and began execution of this plan before being hired on full-time to lead this organization. • Allen Technologies, Interim CTO (Industry: Medical): ATI builds bedside patient entertainment and clinician information systems for hospitals. I was brought on board to manage the development team, analyze development projects and get them on track; and to stabilize a number of customers who have had recurring technical and service problems. • Worked with a telemedicine startup to prove out their hardware, software and video distribution platform. • AOpen America, Business Development Advisor (Industry: K-12 Education, Digital Signage): My primary objective was to analyze markets to determine an entry strategy and to drive new business through high-level relationships. I also worked with channel partners to gather feedback and help drive product direction and solution bundles. • Miscellaneous (Industry: Small Business): I have assisted several small businesses in the Austin area with streamlining their operations and putting better business management processes in place. Show less

VP of Technology, SaberData / Business Development Manager, SabeRex / Consultant

• Mar 2011 - Nov 2012

• Managed cross-organizational, large-scale systems integration projects for enterprise-class customers (many of who are fortune 100 companies) • Owned full P&L responsibility for all VAR and systems integration activities for the company. • Provided technical expertise in sizing, scoping, selecting and implementing enterprise and SMB solutions. Projects included enterprise virtualization and storage solutions, custom QAM broadcast appliance development and complex software development projects. • Led business development and sales activities and meet with key customer executives on a regular basis to define needs and deliver solutions that drive customer success. • Created and cultivated key vendor and distribution partner relationships on an ongoing basis to maintain healthy business relationships in support of our VAR initiatives. • Managed outside sales resources and drive key sales activities for the organization. • Developed strategic plans and operational metrics to measure and monitor tactical success. • Managed personnel responsible for project management, accounting and administrative duties as well as production resources required to carry out large-scale projects. • Meet regularly with department heads and CEO to develop company-wide strategies that drive efficiencies and lead to long-term company success. Show less

President / CEO / CTO / Product Manager

• 2008 - Nov 2009

• Architected and implemented a clear long-term vision and strategic plan that has enabled Ignite! to attract key channel and strategic partners to accelerate K-12 industry growth on a national level.• Rebuilt the company brand from product-centric to brand-centric, gaining respect and credibility throughout the educational industry. Through focused product efforts across the organization Ignite! received two distinguished honors in 2009: AEP Achievement Award Finalist and the Teacher’s Choice Award.• Lead R&D efforts to deeply integrate 3rd party audience response systems with Ignite!'s award winning content. This integration required low level drivers and use of 3rd party SDK's to allow for formative and summative assessment, in real time, from the Ignite! interface. We were the first company to integrate an ARS within a curriculum product--working hand-in-hand with Promethean's Development Team for the initial release.• Established clear marketing objectives and campaigns designed to target a variety of K-12 initiatives, taking advantage of niche market opportunities to expand business.• Worked diligently with the CFO to evaluate and reduce company expenses and bring monthly cash flows to a level that was in line with revenues, ultimately creating a self-sustaining business that was able to eliminate the need for continued external investment.• Built a strong corporate culture throughout the organization that fostered enthusiasm and energy amongst employees. By aligning the entire team to a common mission and embracing a support infrastructure for all employees, productivity and employee satisfaction greatly improved.• Promoted work within the local community to build outreach programs aligned with company’s educational mission and supported non-profits, including the American Diabetes Association, Communities in Schools, and GirlStart. Ignite! was recently nominated as one of three “Corporate Sponsors of the Year” by Communities in Schools. Show less

VP of Business Development and Chief Technology Officer

• Jan 2001 - May 2008

• Managed all information technology, customer support, software and curriculum development activities.• Recognized current gaps in the ability to deliver network-based technologies directly to the classroom and invented the Curriculum On Wheels (Purple COW) delivery system to allow Ignite! to completely remove technology dependencies when delivering our content to the classroom.• Initiated and nurtured a variety of third party engineering, manufacturing, and logistics relationships that supported Ignite!’s hardware and software product strategy.• Engineered several additional product platforms to meet the evolving needs of customers as technologies progressed, including the Brick and ION delivery systems which are Ignite!’s current delivery platforms. • Led a complete overhaul of Ignite’s delivery system, including user interfaces, user interactions and hardware delivery mechanisms.• Managed all overseas production, manufacturing, inventory, logistics and product fulfillment.• Directed a staff of content experts to write and develop curriculum for Math products.• Spent extensive time in Asia (Taiwan and China) managing hardware manufacturing and evaluating the opportunity to create an English Language Learning product for the Chinese market.PATENTS & PRODUCTS1. U.S. Design Patent #D538,347, MULTIMEDIA CURRICULUM DEVICE (Curriculum On Wheels—“The Purple COW”)2. U.S. Utility Patent (Pending) #11/333,767, MULTIMEDIA STANDARDIZED CURRICULUM EDUCATION SYSTEM AND METHOD OF OPERATION3. U.S. Utility Patent (Pending), SECURE DIGITAL CONTENT DELIVERY SYSTEM AND METHOD (“The Brick")4. U.S. Utility Patent (Pending) #11/947,455, PORTABLE STANDARDIZED CURRICULUM CONTENT DELIVERY SYSTEM AND METHOD5. Co-Designer of Ignite! Learning’s Network Curriculum Products (Ignite Over Networks—“ION”)6. Architected and managed development of Ignite! Learning’s integration of Promethean’s ActivExpression response systems with Ignite!’s curriculum products Show less

Technical Services

• 2000 - 2001

Designed and implemented technical support processes, systems and SLA's for services/product offerings. Designed and implemented technical support processes, systems and SLA's for services/product offerings.

Client Services

• Mar 1999 - 2000

Designed and directed account management, implementation and support initiatives. Designed and directed account management, implementation and support initiatives.

Technical Services

• Jan 1996 - Feb 1999

Managed a variety of Level 2 and critical situations teams subsequent to IBM's purchase of the company. Worked with management at all levels to scale Tivoli's support infrastructure to handle the sudden global reach that the company suddenly gained with IBM's worldwide sales channels. Managed a variety of Level 2 and critical situations teams subsequent to IBM's purchase of the company. Worked with management at all levels to scale Tivoli's support infrastructure to handle the sudden global reach that the company suddenly gained with IBM's worldwide sales channels.

Network and Unix Administrator

• 1993 - 1996

Desktop SunOS administrator for 400+ desktop systems and over 30 application and file servers. Also provided secondary support for network infrastructure. Desktop SunOS administrator for 400+ desktop systems and over 30 application and file servers. Also provided secondary support for network infrastructure.