Experience

Best Brands Inc.

• United States
• Beverage Manufacturing
• 1 - 100 Employee

• Chattanooga Territory Manager

  • Jan 2019 - Present

• Retail Sales Representative

  • May 2016 - Jan 2019



Fireside Distributing Company

• Sales Representative

  • Mar 2014 - May 2016



Ruth's Chris Steak House

• United States
• Restaurants
• 700 & Above Employee

• Key Employee // Server // Server Trainer

  • Aug 2003 - Mar 2014

  As a Key Employee/Front of House Manager I am responsible for incorporating specific reports which analyze front-of-house data and organize staff, including: conducting daily sales reports, the organization and implementation of floor plans, staff communications including employee scheduling, and managing the serving staff while insuring guest satisfaction throughout dinner service. I also develop hot topics based on corporate core values and presents these topics at weekly front-of-house staff meetings and staff emails. Wine, beer and liquor inventory, including receiving, cataloging and storing weekly orders are also a part of this position.As a server I am responsible for guest satisfaction, an in-depth knowledge of food, wine and liquor, and delivering best-in-class hospitality. I am an expert at identifying each guest’s needs, quickly determining an appropriate style of service and then providing the perfect overall experience.As a certified corporate trainer, I have trained over 70% of the current front-of-house staff, and play an integral role in instituting corporate expectations, processes and techniques.



O'Charley's

• Restaurants
• 700 & Above Employee

• Server // Corporate Trainer

  • Oct 2000 - Dec 2003

  At O’Charley’s, I was introduced to the key elements needed to be successful in the food service industry. I worked in two high-volume locations while with the company, lending to my ability to be agile while still adhering to corporate values. My passion for upholding these values made me a successful Educator Through Excellence as a part of O’Charley’s corporate training team.• Educator Through Excellence – O’Charley’s Corporate Training Team• Employee of the Month – 05/2001, 01/2002 and 06/2003