Bjorn Guevara

Computer User Support Specialist Intern at ACI Learning
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Contact Information
us****@****om
(386) 825-5501
Location
Boerne, Texas, United States, US

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Bio

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Credentials

  • CompTIA A+ Core 2
    LeaderQuest HQ
    Aug, 2022
    - Oct, 2024
  • CompTIA Network+
    LeaderQuest HQ
    Aug, 2022
    - Oct, 2024
  • CompTIA Network+
    LeaderQuest HQ
    Aug, 2022
    - Oct, 2024
  • CompTIA A+ Core 1
    LeaderQuest HQ
    Jul, 2022
    - Oct, 2024
  • ITIL® Foundation
    LeaderQuest HQ
    Jul, 2022
    - Oct, 2024

Experience

  • ACI Learning
    • San Antonio, Texas Metropolitan Area
    • Computer User Support Specialist Intern
      • Jun 2022 - Present

      • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless network • Detected various types of compromises and have an understanding of penetration testing vulnerability scanning concepts • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless network • Detected various types of compromises and have an understanding of penetration testing vulnerability scanning concepts

  • PBF Energy
    • Martinez, California, United States
    • Process Operator
      • Jun 2019 - Jul 2022

      • Identifies trends and potential problem sources by reviewing incident and problem analysis • Carry out technical support on machinery and repair projects following engineering drawings and procedures. • Provide troubleshooting repairs and preventative maintenance on high pressure equipment critical to the success of the refinery • Identifies trends and potential problem sources by reviewing incident and problem analysis • Carry out technical support on machinery and repair projects following engineering drawings and procedures. • Provide troubleshooting repairs and preventative maintenance on high pressure equipment critical to the success of the refinery

Education

  • ACI Learning
    Certification/Training, Information Technology
    2022 - 2022

Community

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