Ophelia Ho

Membership and Events Manager at ArchiTeam Cooperative Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English Native or bilingual proficiency
  • Chinese Full professional proficiency
  • Japanese Elementary proficiency

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Bio

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Experience

    • Architecture and Planning
    • 1 - 100 Employee
    • Membership and Events Manager
      • Mar 2022 - Present

    • Membership and Events Administration
      • Feb 2020 - Mar 2022

      • Directly reported to the CEO with support for membership applications and queries• Championed CPD Online Events through leading committee meetings, planning the events calendar, managing live events and supporting participants with technical difficulties and questions• Delivered excellent client service and support to ArchiTeam members• Streamlined the onboarding process of new members• Refined the new annual renewal process of existing members for a remote environment• Systematised invoicing and receiving payments with the accountant Show less

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Studio Administrator
      • Oct 2018 - Jan 2020

      • Created an excel tool that streamlined and forecasted workload, deadlines and enabled improved project planning • Worked directly with the Creative, Strategic and Business Director to achieve success outcomes and support the team • Oversaw all project management and studio workflow with the support of the Business Director • Compiled financial projection and work in progress reports for the Creative Director in fortnightly meetings • Liaised with clients, stakeholders and suppliers to manage projects and studio relationships • Managed studio operations; from maintaining office supplies, organising repairs to booking travel and accommodation Show less

    • Australia
    • Public Safety
    • 100 - 200 Employee
    • Administrative Support Officer
      • Feb 2018 - Oct 2018

      • Coordinated, managed and liaised with key stakeholders for internal and external events and governance groups / committees • Drafted correspondence on behalf of the Emergency Management Commissioner • Assisted the Community, Communications and Media team with Graphic Design • Provided weekly reports and support to the Deputy Secretary and Chief Executive • Supported other key executive personnel in a high pressure environment • Undertook all procurement activities including reconciliation and coordination of corporate card statements, reimbursements and invoice management • Managed diaries, travel itineraries, accounts and associated financial claims • Supported and covered for the Executive Assistants when required • Purchased and maintained all office equipment, stationary and supplies Show less

    • Law Practice
    • 200 - 300 Employee
    • Legal Assistant
      • Aug 2017 - Jan 2018

      • Provided professional administrative support to the Senior Legal Advisor, through: - Conducting of research tasks and projects - Administrative tasks associated with court proceedings - Liaising with major stakeholders - Maintenance of files and other materials • Efficiently managed competing priorities and deadlines • Assisted the Associate to the Director of Public Prosecutions • Demonstrated resilience with frequent exposure to highly confronting material • Provided professional administrative support to the Senior Legal Advisor, through: - Conducting of research tasks and projects - Administrative tasks associated with court proceedings - Liaising with major stakeholders - Maintenance of files and other materials • Efficiently managed competing priorities and deadlines • Assisted the Associate to the Director of Public Prosecutions • Demonstrated resilience with frequent exposure to highly confronting material

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Court Services Officer
      • Oct 2016 - Jun 2017

      • Efficiently prepare allocated court rooms before court events• Administer court openings, closings and witness' oaths and affirmations for all jurisdictions• Manage and undertake all court procedures required during hearings, including court technology• Maintain a strong relationship with the judiciary• Work well in a high pressure environment

    • Search and Copy Officer
      • May 2016 - Oct 2016

      • Professionally manage sensitive and classified material• Efficiently practice and undertake all court policy and procedures• Provided excellent customer service to clients• Meet strict turnaround times in a fast paced environment• Maintain professional relationships with the judiciary• Establish a strong foundation of knowledge for court practices and processes

    • Administrative Officer
      • Feb 2016 - May 2016

      • Prepare court files with accordance to the daily law lists for the judiciary• Systematically administer the maintenance of the file room• Ensure efficient movement of court files to designated departments• Locate and deliver requested court files to relevant parties• Collaborate as a team to improve document filing and organisation

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Brand Ambassador and Sales Specialist
      • Sep 2013 - Jan 2016

      Responsibilities Include: • Product Demonstrations • Product and Services Knowledge • Achieving Quarterly Targets • Leading Product Training Sessions • Strong Computer Skills • Consumer Education • Customer Service and Retail Sales Knowledge • Weekly Reporting • Excellent Communications Skills Responsibilities in this role entails leading product training sessions, excellent communication and customer service skills, achieving quarterly targets, preparing weekly reports and managing multiple stores across Queensland. I am constantly travelling to different retails stores across Queensland to assist managers and staff with Dell products and sales. Due to the unpredictable and inconsistent nature of the role, I have become a flexible worker and can adapt to new environments with ease. Maintaining strong relationships with all store managers and staff is also an essential component to the role. As the only retail sales specialist for Dell in Queensland, my achievements reflected 100% of my performance and my work in retail as well as build to order sales has contributed significantly to Dell’s growing numbers. Show less

    • Australia
    • Law Practice
    • 1 - 100 Employee
    • Administrative Assistant
      • May 2015 - Jul 2015

      Responsibilities include: • Filing documents; Identify and retrieve documents or records • Data entry – thorough knowledge of LEAP software • Respond to incoming telephone calls and make telephone calls. • Scanning, binding, photocopying of documents • Ensure sufficient stationery in office • Prepare banking documents/tax invoices and lodge takings at bank • Issue trust account receipts for cheques received • First letter for normal residential conveyancing and associated documents • Assist in settlement bookings • Stamping of Transfer and Contract • Meeting deadlines and working under a fast paced, high pressure environment Show less

    • China
    • Retail Office Equipment
    • 1 - 100 Employee
    • Sales Represenative
      • Jan 2012 - Jul 2014

      Responsibilities Included: • Customer Service • Cold Calling / Telecommunications • Stock Handling • Product Promotion and Demonstrations • Product Knowledge • Monthly Sales Activity Reports Responsibilities for this position included cold calling and telecommunications, product promotion and demonstrations, excellent communication skills and high levels of customer service. My position as a sales representative for Ming Fai International Holdings’ was its first implementation into the Australian Hotel Amenities market. Whilst in this position, I was awarded the title of Sasa.com Cosmetics Star Blogger 2012 for my contribution and efforts towards promoting amenity products and social media influence. Show less

    • United States
    • Software Development
    • 200 - 300 Employee
    • Brand Ambassador
      • Aug 2012 - Sep 2013

      Responsibilities Included: • Product Promotion and Demonstrations • Product Knowledge • Achieving Weekly Targets • Stock Handling • Event Organisation • Marketing Campaigns Responsibilities for this role included product promotion and demonstrations, achieving weekly targets, event organisation, marketing campaigns and excellent communication skills. The Microsoft Student Ambassador program allowed me to strengthen and truly hone my communication skills as well as develop my networking abilities due their frequent events with staff and students from Microsoft and The Spaceship. Show less

Education

  • Queensland University of Technology
    Bachelor's Degree, Criminal Justice/Police Science
    2012 - 2015
  • International Baccalaureate
    High School, Queensland Academy for Creative Industries
    2009 - 2011

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