Audrey Moore

Director of Orthotics & Prosthetics at DME Living Well
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Contact Information
us****@****om
(386) 825-5501
Location
Greenwich, Connecticut, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency
  • German Elementary proficiency

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Mila Alhusseini

Audrey has been great to work with during my time at DME Living Well. She is always willing to listen to feedback and takes a collaborative approach to problem-solving, which has helped to foster a positive and productive work environment with the administrative team. Her leadership, communication skills, and ability to inspire the team have been instrumental. I would highly recommend Audrey for any leadership position and would love to work with her again.

Aram Kerr BS, RDCS, MBA

Audrey was extremely helpful and informative on Medical Billing and Entrepreneurship within the healthcare space. She was responsive and personable in helping my business navigate medical billing obstacles. If you are looking to outsource billing to an intelligent, small business owner then you are in the right spot! Thank you Audrey for offering your expertise!

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Credentials

  • Characteristics of a Great Scrum Master
    LinkedIn
    May, 2023
    - Nov, 2024
  • What Is Scrum?
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • Understanding and Supporting ADHD Colleagues in the Workplace
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Certified Mastectomy Fitter (CFm)
    American Board for Certification in Orthotics, Prosthetics & Pedorthics, Inc.
    Aug, 2021
    - Nov, 2024
  • Learn Emotional Intelligence, the Key Determiner of Success
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Learning Outlook 2016
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Difficult Conversations: Talking about Race at Work
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Certified Medical Scribe
    Medical Scribes Training Institute
    Nov, 2020
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Orthotics & Prosthetics
      • Jan 2022 - Present

      Responsible for overseeing Orthotics & Prosthetics division within organization, as well as administrative personnel. Also responsible for planning and overseeing new marketing initiatives, and training personnel and helping team members develop their skills. Responsible for overseeing Orthotics & Prosthetics division within organization, as well as administrative personnel. Also responsible for planning and overseeing new marketing initiatives, and training personnel and helping team members develop their skills.

    • Secretary
      • Mar 2022 - Present

      Ensure meetings are effectively organized and minutes are recorded. Maintain effective records and administration. Uphold governing documents, and oversee communication and correspondence with members. Ensure meetings are effectively organized and minutes are recorded. Maintain effective records and administration. Uphold governing documents, and oversee communication and correspondence with members.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Leadership Council Member
      • Apr 2022 - Present

      Member of NSBA’s Leadership Council. Working with other members to build coalitions with and cultivate small-business proponents in every level of government on the local, regional, state and national level in key policy initiatives. Member of NSBA’s Leadership Council. Working with other members to build coalitions with and cultivate small-business proponents in every level of government on the local, regional, state and national level in key policy initiatives.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Quality Improvement Specialist
      • Jan 2022 - Present

      Advise program leadership and staff of opportunities for improvement, including documenting findings and corrective actions needed. Advise program leadership and staff of opportunities for improvement, including documenting findings and corrective actions needed.

    • United States
    • Accounting
    • 1 - 100 Employee
    • Business Owner
      • Dec 2020 - Present

      With efficiency, know-how, and affordability, Mercado Medical Billing provides accurate and timely medical billing so that physicians and medical practices can spend their time and money helping patients. With efficiency, know-how, and affordability, Mercado Medical Billing provides accurate and timely medical billing so that physicians and medical practices can spend their time and money helping patients.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Emergency Dept. Admissions/Registration Representative
      • Sep 2015 - Present

      Emergency Department patient registration, eligibility verification, answering phone calls, hospital admissions, orders, and inpatient transfers. Checking in ambulances and registering critical patients quickly so that patient care is not affected. Familiar with Medicare inpatient rights and requirements as well as insurance coverage and plan types.

    • Urgent Care Patient Access Representative
      • Dec 2019 - Jan 2020

      Responsible for arriving and registering patients, and working with MA's and providers to direct/escort more critical cases to the Emergency Department if necessary. Well versed in eligibility and benefits, responsible for collecting copay's while ensuring patient satisfaction and accuracy. Track patients that have been arrived and assist providers with transporting patients to imaging, discharge/check out and other tasks if needed.

    • United States
    • Medical Device
    • 1 - 100 Employee
    • Chief Executive Officer
      • Dec 2020 - Oct 2022

      Mercado Orthotics & Prosthetics specializes in creating and fitting prosthetics and orthotics for patients of all ages. Our team of prosthetists and orthotists work together with doctors and therapists to make sure that each patients customized device meets every one of their needs. Mercado Orthotics & Prosthetics specializes in creating and fitting prosthetics and orthotics for patients of all ages. Our team of prosthetists and orthotists work together with doctors and therapists to make sure that each patients customized device meets every one of their needs.

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Head of Business Development
      • Feb 2021 - Feb 2022

      Responsible for finding and developing new markets and improving sales. contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Training personnel and helping team members develop their skills. Responsible for finding and developing new markets and improving sales. contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Training personnel and helping team members develop their skills.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Scribe
      • Aug 2019 - Nov 2020

      Responsible for documenting patient history, review of systems, physical exam, family, social, and past medical history as dictated by supervising physician. Create & pend orders in Epic for the provider to review and prepare after visit summaries during exam to ensure timely check out. Work with provider to implement templates and smart phrases in Epic to improve coordination of care, and accuracy for billing department. Assist provider with coding for visit, and procedures performed during appointment. Scribe assignments include internal medicine, geriatrics, and dermatology. Show less

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Office Manager
      • Jan 2016 - Jan 2020

      Responsible for hiring, and training new employees, assisting with HR and department meetings, managing contracts and credentialing for the company, currently overseeing AR Management and billing department as well as front administrative staff, purchasing for both locations, assist with marketing for the practice and report directly to the practice manager and owners.

    • Executive Assistant
      • Jan 2012 - Dec 2015

      Medical Billing, Claim Submission, Accounts Receivable & Payable, Denial Management, Medicare, Medicaid and commercial insurance appeals, verifying insurance eligibility and benefits, insurance authorizations, drafting letters to patients. Familiar with ICD-10, ICD-9 conversion, and HCPC coding

    • Administrative Assistant
      • May 2010 - Dec 2011

      Data Entry, Scheduling, answering phone calls, verifying insurance eligibility and benefits, insurance authorizations, drafting letters to patients.

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Administrative Assistant
      • Jun 2008 - May 2010

      Data Entry, scheduling, answering phone calls, verifying insurance eligibility and benefits, insurance authorizations, drafting letters to patients, training others to use computer programs. Data Entry, scheduling, answering phone calls, verifying insurance eligibility and benefits, insurance authorizations, drafting letters to patients, training others to use computer programs.

Education

  • Hampshire Regional High School
    High School Diploma, General Studies
    2004 - 2008

Community

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