Line Pilot

• Nov 2021 - Present

Aircraft Refueler

• Aug 2020 - Present

Catering Operations Coordinator

• May 2019 - May 2020

❖ Maintaining Meal Ordering applications and placing customer orders received via telephone, and computer applications including but not limited to Departure Control System, Customer Manager and Micas. ❖ Contributing to the efficient operation of CoCo Central by placing and disseminating orders and client requests to all operational areas within Dnata Catering. ❖ Effective communication with internal and external customers. ❖ Minimise catering related delays and ensure client retention by timely and accurate transference of information to appropriate departments. ❖ Optimise meal ordering process with an overall objective to minimise meal wastage ❖ Foster and contribute to the Dnata Catering customer service culture of continuous improvement. ❖ Continually update all in-house computerised functions relating to meal ordering, meal production, aircraft configurations, aircraft registrations and arrival/departure times. ❖ Manage Client expectations and maintain open and effective communication & maintain service levels during disruptions, be well informed and informative, use initiative to fix or reduce the service deficiency. Show less

Work Clearence Officer/ Aircraft Refueller

• Aug 2018 - May 2019

❖ Oversee the safe works as per permit and work clearance procedures ❖ Perform minor maintenance on depot, equipment and vehicles as necessary and as directed by VIVA’s maintenance operation procedures ❖ To deliver aviation fuels into aircraft by tanker in a safe and timely manner and in full compliance with company and legislative regulations ❖ Staff training ❖ Liaise with internal and external stakeholders in relation to fuel supply orders and sales. ❖ Inventory and stock control Show less

Aircraft Refueller

• Jun 2011 - May 2018

❖ To deliver aviation fuels into aircraft by hydrant and tanker in a safe and timely manner and in full compliance with company and legislative regulations ❖ Communicate with flight crew on fuel distribution for weight purposes ❖ Operational functions associated with vehicle and depot maintenance, work preparation and documentation ❖ Operate equipment, approved by Caltex, Air BP and Shell (J.U.H.I), to deliver petroleum products to aircraft or storage facilities by completing approved operational and quality control procedures ❖ Adhering to strict departure times of customers for fuelling Show less

Aircraft Refueller @ Air BP

• Aug 2008 - Sep 2011

❖ To deliver aviation fuels into aircraft by tanker in a safe and timely manner and in full compliance with company and legislative regulations ❖ Staff training and administration tasks ❖ Operational functions associated with vehicle and depot maintenance, work preparation and documentation ❖ Operate equipment, approved by Air BP/ Shell JSF (Joint Storage Facility), to deliver petroleum products to aircraft or storage facilities by completing approved operational and quality control procedures ❖ Complete relevant sections for all incident, accident or near miss reporting in a thorough and timely manner ❖ Complete daily and weekly checks on vehicles ❖ Counting Inventory, Reconciliation of previous day sales Show less

Manager/ Auto Electrican

• Aug 2009 - Aug 2011

❖ Maintaining safety and road worthiness of vehicles ❖ Customer Service ❖ Data Entry and administration ❖ Performing electronic diagnostics of vehicles ❖ Maintaining safety and road worthiness of vehicles ❖ Customer Service ❖ Data Entry and administration ❖ Performing electronic diagnostics of vehicles

Manager/ Senior Diagnostic Tech

• Aug 2003 - Apr 2008

❖ Managing a team of employees and providing staff training ❖ OH&S Delegate ❖ Overseeing final programming of vehicles electronic systems ❖ Administration duties and customer complaints ❖ Sales and import of Diagnostic tools and management of spare parts distribution ❖ Head Safety Inspector for SRS repairs ❖ Liaising with Corporate Companies and tending to contracts ❖ Maintaining high safety standards of work and equipment ❖ Managing a team of employees and providing staff training ❖ OH&S Delegate ❖ Overseeing final programming of vehicles electronic systems ❖ Administration duties and customer complaints ❖ Sales and import of Diagnostic tools and management of spare parts distribution ❖ Head Safety Inspector for SRS repairs ❖ Liaising with Corporate Companies and tending to contracts ❖ Maintaining high safety standards of work and equipment

Pre Delivery Inspector

• May 2002 - Aug 2003

❖ Pre-safety inspection of new vehicles ❖ Fitment of new car accessories ❖ Inventory ❖ Customer Service & Staff training ❖ Delivery of new vehicle to customer ❖ Pre-safety inspection of new vehicles ❖ Fitment of new car accessories ❖ Inventory ❖ Customer Service & Staff training ❖ Delivery of new vehicle to customer

Apprentice Auotmotive Electrican

• Jan 1996 - May 2002

❖ Electrical repairs to all vehicles ❖ Administration Duties ❖ Customer Service ❖ Diagnosing of vehicle problems ❖ Electrical repairs to all vehicles ❖ Administration Duties ❖ Customer Service ❖ Diagnosing of vehicle problems