Marco L. Casciola
Team Lead - Sr. Technical Writer - Secret Clearance at SR Technologies (SRT Group)- Claim this Profile
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Bio
Credentials
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Cyber Security, Operations Security, Counter-Intel and Derivative Classification Traning
United States Defense Security Service -
Secret Clearance
Government
Experience
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SR Technologies (SRT Group)
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United States
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Defense and Space Manufacturing
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100 - 200 Employee
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Team Lead - Sr. Technical Writer - Secret Clearance
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Apr 2019 - Present
As the Team Lead for the writing group, I am responsible for building and forming the technical writing team and managing them on a day-to-day basis and actively driving and managing of the weekly activities of the team. Other tasks include; planning, coordinating, and preparing and staging product documentation and software for release through the Product Lifecycle Management (PLM) and the Azure DevOps system. Review upcoming proposal to determine documentation requirements for each phase of project. Ownership of all product documentation and processes. Collaborate with other departments across the organization (Product Management, QA, Business Development, Engineering). Track and manage projects from concept to delivery. Coordinate documentation with various groups throughout organization. Identify areas of improvement, and fill in those gaps within current documentation. As the Sr. Technical Writer at SRT, I am developing proprietary hardware and software documentation that supports L-Band Satellite, Wi-Fi, Bluetooth, Cellular, Satellite, and Aviation technologies and solutions to government, and non-governmental customers across the globe. U. S. Government Security Clearance - Active Show less
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Solutions Through Innovative Technologies, Inc. (dba STI-TEC)
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United States
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Defense and Space Manufacturing
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100 - 200 Employee
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Sr. Technical Writer / Configuration Manager - Defense Contractor U.S. Air Force
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2015 - Apr 2019
Develop online help for the Air Force Life Cycle Management Center (AFLCMC) Material Command Enterprise Client/Server system at Tinker Air Force Base. Run through step-by-step process within the software application to determine accuracy of each topic, screen and functionality selection. Support both product development and ongoing production. Includes ensuring that product changes are proposed, evaluated and implemented in compliance with government processes and standards and at all times provide developers and program manager’s access to the current, approved product design build and test documentation. Responsible for configuration management system, process and tools. Keep abreast of configuration management best practices, actively look for opportunities to improve, simplify and streamline processes. Facilitate and conduct as necessary audits to ensure compliance. Define, implement and control configuration baselines utilizing software-based CM tools to store, track and manage configuration items. U. S. Government Security Clearance - Active Show less
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GainSpan
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United States
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Wireless Services
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1 - 100 Employee
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Sr. Technical Writer - Startup - Internet of Things (IoT)
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2013 - 2015
Researched, wrote, designed, illustrated, and desktop published product support documentation for low power Wi-Fi chips, modules and solutions to connect traditionally non-connected devices to smartphones or the Internet. Provided engineering management with department standards and best practices that helped IoT (Internet of Things) product distribution throughout the United States, Europe, and Pacific Rim. Wrote and edited datasheets, application notes, SDK, ADK, and AEK guides for GS2000 Wi-Fi embedded solutions for industrial/building automation, smart energy, high speed audio/video security, and surveillance cameras for wireless IoT. Show less
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Juniper Networks
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United States
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Software Development
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700 & Above Employee
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Sr. Technical Writer/Consultant - Network Security and Management Solutions
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2012 - 2013
Used Arbortext Editor to author, manage, and publish Juniper Networks MX2020 and MX2010 hardware installation user manuals, and quick start guides to help deploy SDN-ready, high-capacity scalable edge routers used for Cloud, Content delivery, and Mobile services. Used Arbortext Editor to author, manage, and publish Juniper Networks MX2020 and MX2010 hardware installation user manuals, and quick start guides to help deploy SDN-ready, high-capacity scalable edge routers used for Cloud, Content delivery, and Mobile services.
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Wichorus
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Wireless Services
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1 - 100 Employee
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Technical Publications Manager/Lead Writer - Startup - SmartCore Platforms for WiMAX and 4G Networks
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2007 - 2012
Researched and compiled reference data using IEEE telecom industry standards, analyzed technical literature available and verified technical information with related teams and departments. Wrote hardware installation guides and software Command Line Interface (CLI) manuals that supported WiChorus’ SmartCore WiMAX, 3G, and 4G LTE IP backhaul solutions for mobile and broadband networks. Wrote element management system (EMS) user guides for WiChorus’ ASN Gateway and Home Agent applications. Developed network protocols document for WiChorus’ 3GPP, GGSN, PDN and Serving Gateway packet core products. Work closely with hardware and software engineers, QA, product management, and marketing to develop content. Attending weekly bug scrub meetings and documented bug reports. Show less
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Cradle Technologies
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Security and Investigations
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1 - 100 Employee
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Technical Publications Manager/Sr. Writer - Startup - Security and Video Surveillance
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2004 - 2007
Initial architect of Cradles’ programmable SoC SDKs, datasheets, technical overviews, and application notes that support embedded processors used in security and video surveillance applications. Played a key role in deploying, developing, and managing Cradles’ network hardware video server central management system publications while meeting and exceeding company deliverables. Initial architect of Cradles’ programmable SoC SDKs, datasheets, technical overviews, and application notes that support embedded processors used in security and video surveillance applications. Played a key role in deploying, developing, and managing Cradles’ network hardware video server central management system publications while meeting and exceeding company deliverables.
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BRECIS Communications
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Semiconductor Manufacturing
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Publications Manager/Sr. Technical Writer - Startup - Multiservice Processors for Advanced Broadband
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2001 - 2004
Created technical publications (APIs, Hardware Design Guides, and Marketing Materials) for multi-service processor (SoC) embedded in security appliances, routers, access devices, wireless applications, and VoIP gateways. Hired and supervised independent contractors and managed a team of three writers to deliver quality documentation and photo quality technical illustrations aligned with department deliverables. Hired and supervised independent contractors. Created technical publications (APIs, Hardware Design Guides, and Marketing Materials) for multi-service processor (SoC) embedded in security appliances, routers, access devices, wireless applications, and VoIP gateways. Hired and supervised independent contractors and managed a team of three writers to deliver quality documentation and photo quality technical illustrations aligned with department deliverables. Hired and supervised independent contractors.
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First Virtual Communications
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Santa Clara, Ca
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Technical Publications Manager/Sr. Technical Writer - Startup - Interactive Voice/Video
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2000 - 2001
Managed publication projects and writers in developing hardware and software documentation for Audio and Video Codecs used for video conferencing and collaboration over the Internet. Implemented online tutorials to help users navigate through various functions and features for video conferencing applications. Restructured existing library software manual and online help to give a task focus. Consulted with and trained end users. Created web tutorials and training materials that were used by Field Service Support. Show less
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Premisys Communications
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Fremont, Ca
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Technical Publications Manager/Sr. Technical Writer - Integrated Access Telco Products
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1997 - 2000
Planned, wrote, and edited users’ guides, installation guides, getting started guides, reference guides, readme files, and online help for single T1 IMACS platform software control services such as POTS, analog private lines, and high and low speed data services. Worked closely with engineering design teams on multiple projects that supported various VARs; Paradyne, Alcatel, and Lucent technologies; just to name a few. Designed style sheets and produced structured Framemaker templates used for developing hardware documentation for voice and data service applications with over 50 modules used for VPN and Internet access, routing, Voice over Frame Relay, and Digital Data Networks (DDN). Managed daily operations of the publications department and introduce new standards for document control. Show less
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