Experience

TeammateMe

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Designer

  • Aug 2023 - Sep 2023

  1. Elevate user experience on the web and mobile by collaborating with developers and product managers to streamline teammate discovery, creation, and joining. 2. Support the QA process of new feature development



The Juice Learning

• United States
• E-Learning Providers
• 1 - 100 Employee

• UX/UI Designer

  • May 2023 - Aug 2023

  1. Dashboard Design: Redesign a dashboard tailored for K-12 teachers, enabling them to easily access and analyze their students' performance data (e.g. quiz scores) and engagement data. 2. Growth Design: Create a product promotion website to enhance interaction and attract a larger audience of potential users.



Rocket Central

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• UX Designer

  • May 2022 - Apr 2023

  1. Optimized the Rocket TPO Portal, a B2B2C fintech product, by streamlining the loan origination process for 13k brokers. 2. Led the design and launch of three features in cross-functional teams, balancing business, user, and technical needs. 3. Migrated the global navigation system to a new design system, in collaboration with developers and product managers. 4. Orchestrated user testing process end-to-end, identifying 2 UX improvements. Projects: Resources Page… Show more 1. Optimized the Rocket TPO Portal, a B2B2C fintech product, by streamlining the loan origination process for 13k brokers. 2. Led the design and launch of three features in cross-functional teams, balancing business, user, and technical needs. 3. Migrated the global navigation system to a new design system, in collaboration with developers and product managers. 4. Orchestrated user testing process end-to-end, identifying 2 UX improvements. Projects: Resources Page Redesign(Launched), Site Map Creation, Navigation System Upgradation, and 2 other launched features to robust the loan application system. Show less



TechSmith

• United States
• Software Development
• 200 - 300 Employee

• UX Designer in Design Clinic, University of Michigan

  • Jan 2022 - Apr 2022

  Design easy-to-use video edit and communication features with an external client at Techsmith and peer designers to be incorporated into the app, Snagit.



Autograph

• United States
• Entertainment Providers
• 1 - 100 Employee

• UX Researcher at the University of Michigan (Academic Sponsor Product)

  • Jan 2022 - Apr 2022

  Conduct usability testing, interviews, and heuristic evaluation to improve the user flow of the official website in Autograph to increase user engagement.



Southeast University

• Telecommunications
• 700 & Above Employee

• Data Analyst

  • Aug 2020 - Nov 2020

  China 1. Designed health real-time evaluation component for distributed system monitoring and provided pre-warning notifications for operational abnormal data 2. Performed data preprocessing and feature engineering (normalization, correlational analysis) to determine host-level data features such as CPU usage, Memory usage, and Network usage 3. Investigated operational abnormal data by comparing 3 models, and identified the hybrid of K-Means and Canopy algorithms achieving the best performance… Show more 1. Designed health real-time evaluation component for distributed system monitoring and provided pre-warning notifications for operational abnormal data 2. Performed data preprocessing and feature engineering (normalization, correlational analysis) to determine host-level data features such as CPU usage, Memory usage, and Network usage 3. Investigated operational abnormal data by comparing 3 models, and identified the hybrid of K-Means and Canopy algorithms achieving the best performance with an accuracy of 96.53% Show less