Senior Benefits Analyst

• Jul 2022 - Present

Benefits Analyst

• Aug 2021 - Jun 2022

Benefits Analyst

• Jun 2020 - Jul 2021

• Participate in quarterly 401(k) committee meetings, including creation of the agenda and the preparation of minutes • Audit semi-monthly Flexible Spending Account deductions between payroll and Workday reports • Present Benefits Open House to new hires on a bi-weekly basis • Create communications for financial benefits, including 401(k) notices and changes to Flexible Spending Accounts, Health Reimbursement Account, and Commuter Benefit Plan • Work with third party financial companies to present relevant quarterly benefit webinars to US employees • Manage and maintain employee perks program Show less

Benefits Representative - People Shared Services

• Mar 2016 - Jun 2020

• Daily work included: LOA management, deferred compensation management (including monthly eligibility and yearly open enrollment period), and data corrections and updates for the Americas Benefits Delivery team, within both Oracle and Fidelity • Presented benefits sessions for new hires, employees of newly acquired companies, and employees impacted by business restructuring activity • Assisted with creation of new content and revision of current content for the U.S. and Canada benefits portals for all monthly releases; tested and validated all approved changes prior to production move • Functioned as HRIS support for the benefits team, including twice weekly leave of absence audits and bi-weekly payroll processing of all benefits files • Supported travel-related benefits, including health coverage enrollment for employees on international assignment and emergency health coverage eligibility and claim filing for business travelers • Managed the Exclusive Vendor Program and the Employee Purchase Program, including budget and monthly invoice approvals • Managed the Health Savings Account relationship, focusing on improvement of vendor accountability and employee communication about appropriate use of the benefit Show less

Benefits Analyst

• Aug 2011 - Mar 2016

•Daily tasks included: handling escalations of all benefits issues including medical, dental, vision, 401(k), leave of absence, and more•Managed leave of absence requests (both short- and long-term)•Worked with lawyers and employees on QDRO forms for the 401(k), deferred compensation, and pension plans•Filed life insurance claims in the event of employee or dependent deaths•Worked closely with third-party vendors and benefits broker to resolve medical claim issues, and kept internal documents and FAQs up to date•Supported Senior Director of Total Rewards with benefits-related projects, including creating a benefits website from scratch and developing, assisting in the development of a new hire website for Canadian employees, and writing communications for the benefits team•Brought new benefits onsite to Santa Clara HQ, including Onsite Haircuts, Mobile Pros, and financial wellness lunch and learn seminars presented by Metlife, Fidelity, and various local credit unions•Participated in the onsite volunteer-driven Wellness Committee•Assisted with annual budgeting for benefits fairs, including facility rentals and raffle prizes•Presented new hire orientation (1-2 times quarterly), and facilitated Management Fundamentals (3-4 times annually) for new managers either newly coming onboard or through promotion Show less

Talent Acquisition Coordinator

• Apr 2011 - Aug 2011

•Maintained the full cycle of candidate employment, including initiation of background checks, sending and receiving processed offer letters, and maintenance of a central database of all candidates •Communicated with candidates and pre-hires to confirm background check information and set up new hire orientation •Supported all recruiters with special projects as needed, including special job postings and managing career fair portals

Shift Lead

• May 2007 - Oct 2009

Responsible for the store during business hours Partnered with senior management to provide leadership and support for my team members Developed collaborative relationships with the key support team members across the southern region Responsible for the store during business hours Partnered with senior management to provide leadership and support for my team members Developed collaborative relationships with the key support team members across the southern region

Receptionist

• Oct 2004 - Jun 2007

Specialty Associate

• Aug 2005 - Jul 2006

Supervised the specialty department Responsible for observing and caring for the animals in my department Maintained a quality customer service experience Established systems for inventory and stocking Supervised the specialty department Responsible for observing and caring for the animals in my department Maintained a quality customer service experience Established systems for inventory and stocking