Basic Mediation Training Lead Instructor

• Aug 2021 - Present

Lead Skills Lab Instructor

• Apr 2020 - Present

Principal Mediator

• Feb 2019 - Present

Systems Designer

• Jan 2022 - Present

Founder

• Aug 2018 - Present

Co-Instructor/Adjunct Professor Basic Mediation Training Peace Studies Department

• Aug 2022 - Present

Executive Contributor

• Oct 2022 - Present

Business Partner

• Aug 2022 - Present

Restorative Justice Lead Facilitator & Mentor

• Sep 2019 - Present

"The Conflict Center is the community partner to whom cases will be referred from the District Attorney’s Office. Our trained facilitators will conduct Community Group Conferences to address the harm caused by crime. The Community Group Conference process empowers the Denver community and victims to address crime and determine how the defendant can best repair the harm that they caused." "Restorative Justice is a responsive dialogue facilitation process that offers people who were harmed by crime an opportunity to seek answers and those who caused the harm an opportunity to take accountability to begin to repair the damage caused by conflict and/or crime. TCC’s RJ facilitator training focuses on the Community Group Conference (CGC) process which brings together a group of people involved in crime, including people who were harmed, people who caused harm, support people, community members, and facilitators." "Duties and Responsibilities - Follow procedures and script outlined in the training manual and training sessions. - Maintain confidentiality of the person who was harmed, the person who caused harm, and the court and police records. - Maintain impartiality and establish ground rules throughout the process. - Facilitate pre-conference and conference meetings with person who was harmed and people who caused harm toward a positive resolution whenever possible. - Assist participants in developing and approving a mutually acceptable agreement (contract), in writing, as part of completion of the Restorative Justice process. - Complete all necessary paperwork accurately, completely, and in a timely manner. - Give necessary feedback regarding meetings to staff, especially if there is a concern or problem. - Accept cases regularly and complete within required timelines." Show less

Board Member - Membership Recruitment

• Oct 2019 - Present

Elected Oct. 2019 Elected Oct. 2019

Mediator

• Mar 2012 - Present

Mediation Training • Parenting Plan Mediation 24-Hour Training • Workplace Mediation & Conflict Transformation Skills 40-Hour Training • Inclusive Model Basic 40-Hour Training Mediation Certifications • Maryland Program for Mediator Excellence (MPME) • Community Mediation Maryland Certified Level 5 (of 6) Mediator Mediation Experience • Volunteer for both the Conflict Resolution Center and Community Mediation • Mediate on average a minimum of twice a month • Experience in re-entry, transformative, college campus and community mediation • Mentor new mediators completing their apprenticeship on best practices http://communitymediation.org/about-u/our-mediators/ (Official Roster, I'm on it!) https://www.dropbox.com/s/pb6pno3wsecvzv4/2015-04-06%2010.49.50.mov?dl=0 (A speech I gave about my experience with mediation) Show less

Teacher Team Support

• Aug 2021 - Aug 2022

Zoom Techical Lead & Intake Interviewer

• Oct 2020 - Mar 2022

Community Outreach Director

• Jan 2020 - Jan 2022

Assisting this small business with recruiting Nursing Assistant Students and finding local collaborators in the health care field. With the transition to everything being online, this position has expanded to include general tech support in moving everything to a digital format. Assisting this small business with recruiting Nursing Assistant Students and finding local collaborators in the health care field. With the transition to everything being online, this position has expanded to include general tech support in moving everything to a digital format.

Advisory Board Member

• Aug 2019 - Jan 2022

https://www.platform4women.org/board-members https://www.platform4women.org/board-members

Vice Chair Elect

• Jun 2019 - Jan 2022

Unanimously voted in June 2019. My goal is to support the County's cemetery services to our community. I want to leverage the commission to best serve the staff and the needs of our residents in my beautiful home town of Broomfield, CO https://www.broomfield.org/135/Cemetery-Committee https://www.broomfield.org/182/Broomfield-County-Commons-Cemetery Unanimously voted in June 2019. My goal is to support the County's cemetery services to our community. I want to leverage the commission to best serve the staff and the needs of our residents in my beautiful home town of Broomfield, CO https://www.broomfield.org/135/Cemetery-Committee https://www.broomfield.org/182/Broomfield-County-Commons-Cemetery

Director

• Mar 2019 - Mar 2021

Please join us at our monthly gatherings in Denver: Coffee at the Point in Denver's Five Points Neighborhood - Second Friday of every month 6-9pm. Free to attend. Also join our Facebook Group Page at this link: https://www.facebook.com/groups/ProfessionalsofColorNetwork/ Please join us at our monthly gatherings in Denver: Coffee at the Point in Denver's Five Points Neighborhood - Second Friday of every month 6-9pm. Free to attend. Also join our Facebook Group Page at this link: https://www.facebook.com/groups/ProfessionalsofColorNetwork/

Group Dialogue Facilitator Trainee

• Jun 2020 - Aug 2020

Mediator

• Aug 2019 - Aug 2020

Trainee in 2020 Cohort - Zone In: Social Permaculture Design Course

• Jan 2020 - Jun 2020

Event Coordinator

• Mar 2013 - Mar 2020

• Train entire sales team on J&L process and how the weekend event will play out • Greet & register customers while collecting, tracking, and analyzing customer qualification data • Communicate results to management team, collect feed-back, and communicate back to headquarters • National travel and work as an independent contractor with many different clients http://www.jandlmarketing.com/careers/promotionCoordinator.asp • Train entire sales team on J&L process and how the weekend event will play out • Greet & register customers while collecting, tracking, and analyzing customer qualification data • Communicate results to management team, collect feed-back, and communicate back to headquarters • National travel and work as an independent contractor with many different clients http://www.jandlmarketing.com/careers/promotionCoordinator.asp

Emerging Leader Trainee - 2019/2020 Cohort

• Oct 2019 - Jan 2020

http://www.cdbf.org/elp-class.html http://www.cdbf.org/elp-class.html

Brand Ambassador

• Jun 2019 - Jan 2020

- Promoting a company that is having a strong positive impact on society: carsharing reduces greenhouse gas emissions and empowers people in lower income brackets -Interacting with the public in community and event settings while distributing outreach material and getting people to sign up - Educating the public about the sharing economy and the opportunity to make a car a cash positive asset - Qualifying leads, people willing to rent out their vehicle, & coordinating with sales team Show less

Mediator

• Apr 2019 - Jan 2020

Mediate over webcam with parties in court the day of their trial Mediate over webcam with parties in court the day of their trial

Chair of Speaker Coordination: Keynotes & Workshops/Breakout Sessions

• Aug 2018 - Oct 2019

I am ensuring that local government hears from people on the ground in our local community who deserve the opportunity to be heard and share their experiences, knowledge, and skills at our one day Diversity, Equity, and Inclusion one day Summit. Lead the committee to find, vet, select, and coordinator speakers for the 2019 One Community Summit. - Designed application process and criteria for speakers - Recruited applicants and promoted opportunity with local non-profits, community organizations, and local government. - Interviewed applicants to asses fit - Presented applicants and information gathered through application process to entire planning committee - Designed and executed voting process - Coaching selected speakers through creating their presentations - Created Signed Statement of Work (SOW) and coordinated the signing and collection - Create rubric for presentations that include essential components and content criteria - Review each of the 15 presentations and provide feedback and evaluate based on rubric - Collect bios, descriptions of presentation, additional resources and action items from presenters to include in the summit printed program. - Coordinate logistical needs for each presentation with the presenter and the planning committee - Utilized G Suite to execute forms, spread sheets, and keep track of all information and documents for all 15 presenters - Served on planning committee - Collaborated with team to design and create an opening ceremony that includes a land acknowledgement, introduction of each presenter and their topic, and questions for each summit attendee to reflect on to begin their day of learning. Show less

Scheduling Partner

• Jan 2019 - Aug 2019

- Schedule appointments via phone/email for wholesalers to meet with financial advisors - Respond to emails/calls within one hour during the client's time zone business hour - Navigate between email, call log, leads list, online phone system, online mapping system, Sales Force and wholesaler’s calendar with high accuracy and strong attention to detail https://www.cunamutual.com/ https://wholesalermasterminds.com/learn-more-about-wholesaler-masterminds-schedulers/ https://milrichvirtualprofessionals.com/ Show less

Lead Mediator

• Aug 2017 - Mar 2019

• Mediate family, civil, court, and community cases • Mentor and provide feedback to co-mediators on best practices• Write settlement agreements that were in line with any applicable laws and policies• Complete all necessary paper work with the mediation participants and for the office

Case Manager

• Aug 2017 - Aug 2018

• Manage open mediation cases: contact participants, explain mediation process, and scheduling• Track and respond to mediation referrals and inquiries in person, over the phone, and online• Stream line current administrative processes for efficiency and smooth team collaboration• Train and orient new employees to organization policies, office processes, and daily tasks• Refer county residents to appropriate resources• Trouble shoot and provide support for office and mediation computers and tech related issues• Facilitate basic and court volunteer orientation and authored the “Mediator Manual” for both• Coordinate court mediation scheduling for Small Claims, County, and Protection Orders courts• Generate marketing material and strategically plan outreach efforts with Executive Director• Lead Mediator Development Program to observe and coach mediators in best practices• Update active volunteer mediator contact information • Post and curate content on county website, events calendar, and Facebook Show less

Notary Public

• Sep 2017 - Sep 2018

Conflict Consultant

• Aug 2017 - Aug 2018

• Networking within and outside of the mediator community to build relationships and partnerships • Writing proposals for special projects and consulting opportunities • Listening tours with clients to gather information about their unique needs • Field Research focusing on best practices, most recent data and development, and current reality • Developing materials and training for clients to teach non-violence, conflict resolution, relationship and community building and inter-personal communication • Marketing and Outreach to educate the public and generate new leads Show less

Office and Operations Manager

• Sep 2015 - Apr 2016

• Manage over 80 Consultants and their challenges, administrative responsibilities, and team building • Manage 8 Fortune 500 Company client accounts including all the invoicing, finances, and business relationship building • Collect data, created, analyzed, all monthly client invoices • In charge of collections efforts • Utilize memes to make weekly time sheet collection efficient and fun • Create monthly expense reports reviewed by VP • Enter all booked sales into the tracking system • Set up new projects data into the tracking system • Take weekly sales meeting minutes and published them to the whole team • Track all the consultants contact info as well as their status with the company • Conduct exit interviews • Manage all office supplies, meetings, scheduling, and set up special team building events Show less

Administrative Assistant

• Jun 2015 - Sep 2015

• Lead special project to archive, transfer, and reorganize all leasing documents • Assist administrative team with general office duties, communication and organization • Direct client and new customer inquiries to the management staff for retail locations in the Mid- Atlantic • Lead special project to archive, transfer, and reorganize all leasing documents • Assist administrative team with general office duties, communication and organization • Direct client and new customer inquiries to the management staff for retail locations in the Mid- Atlantic

President, Founder and Treasurer

• Sep 2012 - May 2015

Develop and implement the vision for Goucher to adopt mediation as a way to transform difficult conversations into opportunities to meet needs and build stronger relationships in the Goucher community.• Raised a total of $50,000 through writing grants and pitching mediation to the Social Justice Grant, Goucher Student Government, and the Peace Studies Department • Budget, fundraise, coordinate accounts, and other fiscal management as acting Treasurer• Plan five, 45-Hour Inclusive Model basic trainings for over 70 new Goucher Mediators• Market & recruited at Student Involvement Fairs & New Student Orientations• Build partnerships between faculty, administration, student organizations & Community Mediation Maryland• Design accountability systems & created incentive programs to keep Goucher Mediators on track to complete their apprenticeships • Cultivate and mentored new leadership team in spring 2015, made up of all first year students• Adapt group as needed to meet the institutional goals under new Goucher presidential leadership• Actualize and fostered space on campus where students, faculty, and staff collaborate as equals• Lead weekly executive board meetings to communicate goals, delegate tasks, and check in with team• Coach a two hour “Do’s and Don’ts” of the Inclusive Model process with new Goucher Mediators • Negotiate with head legal counsel the terms of the Goucher Consent to Mediate• Plan, advertise, and design the “Role Play Extravaganza” event, providing both practice for new mediators & the mediation process experience for prospective new Goucher Mediator • Conduct field work and reflection on Goucher Mediation in the Social Practice course led by Adaptive Leadership strategies• Present the proposal for mediation as the new partner of Residential Living to the Dean, legal counsel, and head of Residential Living, resulting in new partnership for the next academic year Show less

Telephone Surveyor

• Oct 2012 - Feb 2015

o Conduct political survey over the phoneo Consistently a top performer, with the most surveys completed on a given night For more info follow this link: http://www.goucher.edu/academics/political-science-and-international-relations/the-sarah-t-hughes-field-politics-center/goucher-poll

Recruiter and Administrative Specialist

• Jun 2014 - Aug 2014

• Recruit applicants for sales through online job boards and in person informational interviews • Optimize daily office activities using technology and interpersonal skills • Conduct market research and reported results to the CEO • Lead internal I-9 audit using Federal resources to ensure compliance and trained others on process http://www.globalvisiongp.com/ • Recruit applicants for sales through online job boards and in person informational interviews • Optimize daily office activities using technology and interpersonal skills • Conduct market research and reported results to the CEO • Lead internal I-9 audit using Federal resources to ensure compliance and trained others on process http://www.globalvisiongp.com/

Marketing and Outreach Specialist

• Jun 2013 - Aug 2013

o Ambassador at events to drive traffic to our booth and educate people on our mission & resources o Develop and created marketing materials: Phone scripts, Online Website Demonstration o Identify customer needs o Gather and reported feedback from customers and partners nation wide o Articulated expectations in new partnerships to local SBDC and Chambers of Commerce nationally o Presented webinar demonstrations o Representative at SBA Small Business Week o Representative at BIS Update o Generated widget placements Show less

Scene Shop Crew Member

• Aug 2011 - Apr 2013

Human Resources Assistant

• Jun 2012 - Aug 2012

• Supported hiring managers through entire hiring process • Conducted new hire orientation, including information on hiring, necessary paperwork, acclimating new employees to the company and explained benefits information • Organized annual company social event with external contractor for over 350 employees and their families • Conducted internal I-9 audit and optimized other organizational processes http://www.hunterdouglas.com/ • Supported hiring managers through entire hiring process • Conducted new hire orientation, including information on hiring, necessary paperwork, acclimating new employees to the company and explained benefits information • Organized annual company social event with external contractor for over 350 employees and their families • Conducted internal I-9 audit and optimized other organizational processes http://www.hunterdouglas.com/

Personal Recruiter and Sales Representative

• Jun 2011 - Aug 2011

o Utilize network of current employees to recruit sales reps o Demo product in person one-on-one to potential customers o Receptionist o Secretary o Personal Recruiter o Utilize network of current employees to recruit sales reps o Demo product in person one-on-one to potential customers o Receptionist o Secretary o Personal Recruiter

Customer Service

• Aug 2009 - May 2011

*to the tune of the song "Hey Mickey" Oh Cold Stone, you're so fine! You're so fine you blow my mind. Hey Cold Stone. Hey Cold Stone! *to the tune of the song "Hey Mickey" Oh Cold Stone, you're so fine! You're so fine you blow my mind. Hey Cold Stone. Hey Cold Stone!