HR and Recruitment Administrator

• Oct 2019 - Present

Implementation and design input into Hubnet, a new internal employee communications platform. Consistent monitoring of the platform, including posting exciting company updates, mental and physical wellbeing information and engaging employees in core values challenges. I was also solely responsible for the transfer of data between the old and new systems. Administrating training required for all staff on the platform across all modules.Maintaining and improving the intranet on WordPress,… Implementation and design input into Hubnet, a new internal employee communications platform. Consistent monitoring of the platform, including posting exciting company updates, mental and physical wellbeing information and engaging employees in core values challenges. I was also solely responsible for the transfer of data between the old and new systems. Administrating training required for all staff on the platform across all modules.Maintaining and improving the intranet on WordPress, including company information and employee biographies.Organising and administrating a monthly, week-long induction involving all managers within the business. Brainstorming ideas for new induction presentations and activities. Also conducting the HR induction segment and induction system training.Creation, improvement and formatting of HR processes. Creation of various process maps using draw.io regarding attaining key talent.Proofreading and editing all HR policies.Creation and improvement of forms and documentation, including and not limited to a new TOIL request form, Performance Improvement Plan form, Assets Checklist and Equality and Diversity Monitoring form.Responsibility for pre-employment, onboarding, leaver, contract variation, probation, grievance and disciplinary (including minute taking), furlough and payroll processes across offices in Manchester, London and for remote workers.Administration of the recruitment process from start to finish. Also directly liaising with agencies and candidates regarding interviews, skills tests and feedback.Completion of audit for all staff across the company, including the creation of an audit guide and audit record to accompany this.Facilities coordinator: responsible for all incoming and outgoing post; replenishing the kitchen, bathroom and office supplies; online supermarket orders for all staff; purchasing celebration and leaving gifts; booking accommodation and travel; other general purchasing. Show more Show less

Freelance Content Writer

• Feb 2021 - Present

HR Assistant

• Nov 2018 - Aug 2019

Designing, writing and implementing significant improvements in the onboarding process, including a Welcome Booklet, induction presentation and update emails and postcards.I organised and promoted health and wellbeing events such as regular ‘Danceathons’ and a Suffolk Regiment Staff Walk. I designed various materials for distribution to accompany these events. I also created other promotional materials with regards to a Stress Assessment, Cycle to Work scheme, Mental Health Awareness… Designing, writing and implementing significant improvements in the onboarding process, including a Welcome Booklet, induction presentation and update emails and postcards.I organised and promoted health and wellbeing events such as regular ‘Danceathons’ and a Suffolk Regiment Staff Walk. I designed various materials for distribution to accompany these events. I also created other promotional materials with regards to a Stress Assessment, Cycle to Work scheme, Mental Health Awareness Week 2019 and On Your Feet Britain 2019. I fully revamped the pre-employment referencing process, creating a more informative and effective recording system and a brand new referee request form. This significantly improved overall efficiency and enriched employee relations, encouraging more effective communication and employee relations prior to an employee’s start date and throughout their employment.I verified and recorded Single Central Record documentation and ID for over 800 staff as per GDPR regulations. I was a member of the team responsible for creating the strategic plan prior to this.I was solely responsible for a large scale digitisation project for over 800 physical paper employee files.I took a lead role in training new HR colleagues on core systems and processes, having also written various help guides which ensured the streamlining of these processes.Implemented a training plan for all staff regarding Data Protection, Safeguarding and Equality and Diversity training. Show more Show less

Business Support Officer

• Aug 2018 - Nov 2018

Performing and excelling in a very fast paced environment, always meeting high administration targets.Liaising via phone, email and face-to-face with Opus recruitment consultants in various offices around the local area, candidates, placement workers, placement managers and with external agencies – often dealing with difficult conversations whilst maintaining a professional temperament.Sole responsibility for communicating with placement workers, placement managers and agencies… Performing and excelling in a very fast paced environment, always meeting high administration targets.Liaising via phone, email and face-to-face with Opus recruitment consultants in various offices around the local area, candidates, placement workers, placement managers and with external agencies – often dealing with difficult conversations whilst maintaining a professional temperament.Sole responsibility for communicating with placement workers, placement managers and agencies in respect of timesheets. The creation of daily and weekly Excel reports performing techniques such as a VLOOKUP.Completion of pre-employment checks thoroughly and efficiently in line with local council Safeguarding and GDPR policies Show more Show less

Social Media and Design Assistant

• Dec 2017 - Apr 2018

I designed a logo, flyers and a banner for this new company within a very limited timeframe. The logo was then displayed on the company website, company vehicles and on its social media that was set up by myself.I provided one-to-one sessions for the purpose of coaching the business owner with regards to the creation of social media pages on Facebook, Twitter and Instagram.

Sales Assistant

• Nov 2013 - Jul 2015

Working on the tills serving customers and handling money.Assisting with any customer service enquiries for those in the store and for customers phoning in.Supervising and organising the fitting rooms.Working successfully in a team to organise the store floor and stockroom.Organising the store floor and stockroom.