Experience

MarinTel

• Azerbaijan
• Maritime Transportation
• 1 - 100 Employee

• ICT Manager/ Telecom Support Coordinator

  • Apr 2016 - Present

  Maintaining capacity and availability of MAPS server and workstation applications and vendor software (first line of support). Managing and monitoring main servers, networks, workstations, peripherals, and all associated equipment.Coordination and management of the BP MAPS project's maintenance team.Acting as the focal point of contact for BP incidents and requests; provides initial support to the Help Desk and escalates the incidents when necessary to the Marintel's hardware team and other vendors (second line of support);Providing training for BP staff to work with the Vessel Traffic Management System, including Operator Workstations.Designing, testing and installing specific Client applications; installing and maintaining hardware/software products and configuring workstations and network equipment according to standards.Administered and maintained ICT hardware and software in the office (backend and front end).Projecting, installing and administering LAN and Wireless LAN, VPN networks, firewall; monitoring and troubleshooting the system performance and resolving communications and networking problemsAdministered and maintained ICT hardware and software in the office (backend and front end).Maintained and administered Linux based firewall, VMware ESX Server, Domain Controller, Print Server, Data Server, Backup Server, Office 365 Exchange, Linux Based 1C Server.



Bank Standard Azerbaijan

• Senior Specialist

  • Apr 2015 - Apr 2016

  Designing and managing projects for the implementation of new business solutions within the bank;Managing the testing of the new vendor software prior to the introduction of the software into the production platform;Analyzing the cryptography for the declined transactions, identifying the solutions and communicating on this to the vendors;Running reports and operating in ORACLE databases;Communication with the payment systems (e.g. MasterCard, Visa)Acting as the focal point of contact for bank cards based transaction incidents and requests; provides initial support to the Help Desk and escalates the incidents when necessary to the vendors (second line of support);Maintaining capacity and availability of server applications and vendor software (first line of support).



OSCE Office in Baku

• Senior IT Specialist

  • Aug 2009 - Mar 2015

  Prepares the yearly ICT Budget and follows the expenditure. Assists and advises 50 end-users. Providing training manuals, identifying and coordinating ICT training for users and introduction briefings for new staff members.Administers and maintains ICT hardware and software in the office (backend and front end) including configuration updates, users administration, antivirus, hardware maintenance etc.Ensures that standardized methods and procedures are used for efficient and prompt handling of all ICT changes, in order to minimize the adverse impact of any change-related incidents on service quality. This includes logging and filtering change, dealing with minor change locally and coordinating with ICT/Secretariat on any major change, building and testing back-out plans etc. Implements release of ICT hardware/software using a standard process: purchase HW/SW, fit to purpose test, roll-out planning, communication and training preparation for users, distribution and installation; coordinates with ICT Secretariat on any major release. Updates the status of configuration management of ICT component items used in the office using IRMA asset management data base; manages basic network diagram with appropriate attributes and software license library. Develops and follows up IT continuity plan for local ICT services including daily/weekly/monthly backup, periodic tests and recovery. Monitors the capacity, availability and service level of local ICT services, and makes sure that they are utilized in most effective and efficient way for OSCE. Acts as record manager and ICT focal points in the Office and follows up approved ICT and document management administration instructions and procedure.AirWatch mobile device management



European Commission

• Belgium
• Government Administration
• 700 & Above Employee

• System Administrator

  • Jan 2009 - Aug 2009

  Assessing the clients’ IT needs and developing short and long term plans.Determining equipment costs, developing and submitting budget requirements.Designing, testing and installing specific Client applications; installing and maintaining hardware / software products and configuring PC and network equipment according to standards.Defining system standards and procedures; designing and implementing back-up and recovery procedures; installing network infrastructure equipment.Managing and monitoring main servers, networks, PC’s, peripherals and all associated equipment.Projecting, installing and administering LAN and Wireless LAN, VPN networks; monitoring and troubleshooting the system performance and resolving communications and networking problems.Investigating and resolving all IT related problems within the customers’ offices.



Chemonics International

• United States
• International Trade and Development
• 700 & Above Employee

• System Administrator

  • Jan 2009 - Aug 2009

  Assessing the clients’ IT needs and developing short and long term plans.Determining equipment costs, developing and submitting budget requirements.Designing, testing and installing specific Client applications; installing and maintaining hardware / software products and configuring PC and network equipment according to standards.Defining system standards and procedures; designing and implementing back-up and recovery procedures; installing network infrastructure equipment.Managing and monitoring main servers, networks, PC’s, peripherals and all associated equipment.Projecting, installing and administering LAN and Wireless LAN, VPN networks; monitoring and troubleshooting the system performance and resolving communications and networking problems.Investigating and resolving all IT related problems within the customers’ offices.



Proxy Technologies

• Director of Technical Services

  • Jan 2009 - Aug 2009

  As part of my duties I supervised a group of System Administrators for following customers:European Commission USAID's Private Sector Competitiveness Enhancement Program (run by Chemonics)USAID’s Community Connections Exchange Visitors Program (run by PH International Inc.)USAID’s Public Expenditure Reform Support ProjectTraveller’s Coffee Ltd. As part of my duties I supervised a group of System Administrators for following customers:European Commission USAID's Private Sector Competitiveness Enhancement Program (run by Chemonics)USAID’s Community Connections Exchange Visitors Program (run by PH International Inc.)USAID’s Public Expenditure Reform Support ProjectTraveller’s Coffee Ltd.



PH International (formerly Project Harmony Inc.)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• System Network Administrator

  • Aug 2008 - Aug 2009

  Assist IT Manager with configuration and maintenance of database server systemsSoftware updatesOperating system updatesDatabase user administrationSecurity & Anti-virus/spyware detectionBackups and restoresClustering setups and configurations Assist IT Manager with configuration and maintenance of database server systemsSoftware updatesOperating system updatesDatabase user administrationSecurity & Anti-virus/spyware detectionBackups and restoresClustering setups and configurations



OSCE Office for Democratic Institutions and Human Rights (ODIHR)

• International Affairs
• 200 - 300 Employee

• System Administrator

  • Sep 2008 - Oct 2008

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ITSERV MMC

• Technical Manager

  • Jan 2007 - Aug 2008

  .While working for this company I supervised a group of people providing services as System Administrators for the following customers:OSCE Office in BakuOSCE/ODIHR Election Observation MissionAsian Development Bank (ADB)Azerbaijan Investment Company (AIC)American Councils (ACCELS)Eurasia FoundationWaterman .While working for this company I supervised a group of people providing services as System Administrators for the following customers:OSCE Office in BakuOSCE/ODIHR Election Observation MissionAsian Development Bank (ADB)Azerbaijan Investment Company (AIC)American Councils (ACCELS)Eurasia FoundationWaterman



Caspian Telecom LLC (Kaspian Telekom MMC)

• Azerbaijan
• Telecommunications
• 1 - 100 Employee

• Wireless Network Advisor

  • Jun 2006 - Jan 2007

  Installation, tuning and maintenance of Wi-Fi equipmentManaging projects on establishment of Wi-Fi networks between customers in Sumgayit and GanjaProviding leased Wi-Fi connection for end usersInvestigating and resolving problems related to Wi-Fi connection Installation, tuning and maintenance of Wi-Fi equipmentManaging projects on establishment of Wi-Fi networks between customers in Sumgayit and GanjaProviding leased Wi-Fi connection for end usersInvestigating and resolving problems related to Wi-Fi connection



Military

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  • Jun 2005 - May 2006

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CASPEL LLC

• Network Advisor

  • Nov 2004 - Jun 2005

  Connection of ATM terminals Connection of end users to the leased linesProviding customer support Connection of ATM terminals Connection of end users to the leased linesProviding customer support