Ersun Kutlu
Regional Director at Inpay- Claim this Profile
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English Full professional proficiency
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Turkish Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Roger Oakwell
Ersun is a very professional, customer focused operations manager with international experience. Over the years I have known him has developed innovative solutions to complicated and sizeable business development and process improvement opportunities. He builds strong relationships internally and externally and delivers on his objectives. Ersun will be a valuable asset to any company.
Mathias Luft
I had the chance to work directly with Ersun for over 2 years. During this time, Ersun was in charge of improving operational readiness and performance in a network of over 150,000 points of sales in some 55 countries. Ersun is a very strong customer advocate with a focus on customer experience processes and PoS performance improvements. Amongst other key intiatives, he worked in the design and introduction of WU's retail business model in countries where the EU PSD did change the environment in a very signficant way. Ersun built a network segmentation model to allow focus on the right areas of the network, developed visitation programs via outsourced agencies to manage the performance of the said network in the most cost-efficient manner and introduced an integrated supply chain management soluton in key countries in the region. His support to the country teams and to the development of WU's retail presence in Europe has been instrumental!
Roger Oakwell
Ersun is a very professional, customer focused operations manager with international experience. Over the years I have known him has developed innovative solutions to complicated and sizeable business development and process improvement opportunities. He builds strong relationships internally and externally and delivers on his objectives. Ersun will be a valuable asset to any company.
Mathias Luft
I had the chance to work directly with Ersun for over 2 years. During this time, Ersun was in charge of improving operational readiness and performance in a network of over 150,000 points of sales in some 55 countries. Ersun is a very strong customer advocate with a focus on customer experience processes and PoS performance improvements. Amongst other key intiatives, he worked in the design and introduction of WU's retail business model in countries where the EU PSD did change the environment in a very signficant way. Ersun built a network segmentation model to allow focus on the right areas of the network, developed visitation programs via outsourced agencies to manage the performance of the said network in the most cost-efficient manner and introduced an integrated supply chain management soluton in key countries in the region. His support to the country teams and to the development of WU's retail presence in Europe has been instrumental!
Roger Oakwell
Ersun is a very professional, customer focused operations manager with international experience. Over the years I have known him has developed innovative solutions to complicated and sizeable business development and process improvement opportunities. He builds strong relationships internally and externally and delivers on his objectives. Ersun will be a valuable asset to any company.
Mathias Luft
I had the chance to work directly with Ersun for over 2 years. During this time, Ersun was in charge of improving operational readiness and performance in a network of over 150,000 points of sales in some 55 countries. Ersun is a very strong customer advocate with a focus on customer experience processes and PoS performance improvements. Amongst other key intiatives, he worked in the design and introduction of WU's retail business model in countries where the EU PSD did change the environment in a very signficant way. Ersun built a network segmentation model to allow focus on the right areas of the network, developed visitation programs via outsourced agencies to manage the performance of the said network in the most cost-efficient manner and introduced an integrated supply chain management soluton in key countries in the region. His support to the country teams and to the development of WU's retail presence in Europe has been instrumental!
Roger Oakwell
Ersun is a very professional, customer focused operations manager with international experience. Over the years I have known him has developed innovative solutions to complicated and sizeable business development and process improvement opportunities. He builds strong relationships internally and externally and delivers on his objectives. Ersun will be a valuable asset to any company.
Mathias Luft
I had the chance to work directly with Ersun for over 2 years. During this time, Ersun was in charge of improving operational readiness and performance in a network of over 150,000 points of sales in some 55 countries. Ersun is a very strong customer advocate with a focus on customer experience processes and PoS performance improvements. Amongst other key intiatives, he worked in the design and introduction of WU's retail business model in countries where the EU PSD did change the environment in a very signficant way. Ersun built a network segmentation model to allow focus on the right areas of the network, developed visitation programs via outsourced agencies to manage the performance of the said network in the most cost-efficient manner and introduced an integrated supply chain management soluton in key countries in the region. His support to the country teams and to the development of WU's retail presence in Europe has been instrumental!
Experience
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Inpay
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Denmark
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Financial Services
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100 - 200 Employee
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Regional Director
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Jun 2021 - Present
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Eurogiro A/S
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Denmark
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Financial Services
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1 - 100 Employee
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Product Implementation Director
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Mar 2019 - Present
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Shift Financial Services ltd
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United Kingdom
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Financial Services
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1 - 100 Employee
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Director Business Development
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May 2018 - Mar 2019
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UPT Ödeme Hizmetleri ve Elektronik Para A.Ş.
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Türkiye
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Financial Services
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100 - 200 Employee
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EVP
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Jul 2015 - Feb 2018
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Aktif Bank
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Türkiye
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Investment Banking
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700 & Above Employee
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Global Transfer Services / Director of Sales and Channel Management
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Nov 2012 - Jul 2015
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Western Union
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United States
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Financial Services
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700 & Above Employee
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Director Retail Services / Europe & CIS region
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2009 - 2011
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Operations Director South East Europe
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Apr 2007 - Mar 2009
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Regional Operations and Retail Manager
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Apr 2004 - Apr 2007
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CRM and Market Analysis Manager
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2002 - 2004
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Reuters Financial Software
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Software Development
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1 - 100 Employee
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Customer Support Executive
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1999 - 2002
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Corporate Accounts Executive
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1996 - 1998
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Education
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Boğaziçi University
MBA -
Istanbul Teknik Üniversitesi
BS -
Galatasaray Lisesi