Experience

home office

• Graphic Design
• 100 - 200 Employee

• Independent

  • Jul 2008 - Present

  Early retirement Early retirement



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Administrator

  • Feb 1979 - Dec 2001

  Janet Leidholdt1160 Hammon Avenue, Ephrata, PA 17522-2921717-381-5080XEROX CORPORATION (21 years), various locationsBUSINESS ANALYSTResponsible for the collection and analysis of performance data and graphical display – via Microsoft Office Professional of Achievement versus Standards of Performance. PRICING CONTRACT SPECIALISTManaged National contracts clients for all issues – Sales, Service, Administration and Supplies. Responsible for the District’s MIS Analysis and Graphical display – via MS Office.EXECUTIVE ASSISTANTTo the General Manager of Xerox Business Services, Delaware Valley. Typical Assistant tasks as well as facilitating Quality Improvement teams and preparing District MIS, interviewing and more. CUSTOMER RELATIONS MANAGERMain focus was to resolve, satisfactorily and timely, any customer issues. Also responsible for identifying causes of customer issues; communicated these issues via statistical data,resulting in Improved Customer Satisfaction performance. DISTRICT MARKETING SUPPORT TRAINERDeveloped, created, wrote and administered curriculum for various levels of employees. Prior positions with Xerox were Lead Customer Business Rep, Customer Business Rep, Billing, Order Administrator, Copy Center Coord and Xerox Finance Business Admin.I was also chosen as a Management Candidate and received Management and Finance training.SOFTWARE SKILLS Microsoft Office ProfessionalQuicken, Quickbooks