Travel Administrative assistant

• Mar 2021 - Present

Licensed travel agent adept at using Sabre reservation system● Manage all aspects of business travel including air, hotel, rental car, and transportation● Research, compare, and book cost-effective travel options that meet company policy● Negotiate discounted rates with travel vendors utilizing agent status● Create and manage travel budgets, analyze data, find ways to reduce costs● Oversee vendor contracts for corporate travel and other services● Review, draft, and proofread contracts to ensure adherence to legal standards● Negotiate favorable contract terms and conditions to benefit company● Develop contract templates, standards, and internal processing workflows● Track contract timelines, send reminders, maintain databases● Collaborate with legal team on contract reviews and risk assessments● Advise management on proposed contract terms and liabilities● Resolve contract disputes and remedy non-compliance issues● Continuously improve contracting procedures to maximize efficiency Show less

Administration

• Mar 2021 - Present

Event Specialist

• May 2020 - Jun 2020

• Responsibilities included running non-profit events every day at various locations. Made sure the event ran smoothly, earned top donations for the cause, educated people on the cause, and maintained positive representation of said organization represented that day. • Appropriately handled the donation finances earned every day. Worked efficiently with different team members every day. Provided administrative duties such as ordering new supplies for the events, drafting event memos, and presented presentations to other coworkers about the new non-profit we worked at that week. Show less

Shift Supervisor

• Jun 2014 - 2020

Managed daily operations, staffing, training for busy store with $1M+ in annual sales ● Trained and mentored 10+ baristas, ensuring excellent customer service and product quality ● Developed schedules, assigned tasks, monitored workflow to meet sales and efficiency goals ● Handled cash management, bank deposits, inventory controls, and other daily accounting ● Resolved customer complaints regarding orders, quality, or service issues on the spot ● Partnered with Store Manager to analyze sales reports, set budgets, control costs ● Implemented new menu items, promotions, and store branding initiatives ● Collaborated with regional corporate Starbucks team on store initiatives ● Provided feedback to corporate on store operations, customer preferences, and more ● Audited store displays, product placement, and signage to ensure corporate standards met ● Championed corporate goals and culture of exceptional customer service as role model ● Passionate about coffee, committed to Starbucks mission and core values Show less

Team Leader Supervisor

• Jul 2019 - Jul 2019

Received canned goods and other nonperishable items, recording all donations to food bank. Represented food bank at special events to raise awareness of need. Repackaged bulk donations into smaller portions for distribution. Maintained cleanliness of volunteer center and warehouse areas. Implemented office efficiency improvements to streamline task delegation. Facilitated positive, grocery store atmosphere for all clients visiting food bank. Received canned goods and other nonperishable items, recording all donations to food bank. Represented food bank at special events to raise awareness of need. Repackaged bulk donations into smaller portions for distribution. Maintained cleanliness of volunteer center and warehouse areas. Implemented office efficiency improvements to streamline task delegation. Facilitated positive, grocery store atmosphere for all clients visiting food bank.

Event Management Volunteer

• Jun 2019 - Jun 2019

Volunteered to help out whenever special projects arose and handled administrative tasks, including data entry and filing. Helped brand awareness by assisting in merchandising and handling display setups. Organized fashion sample garments for sales reps and agents. Actively participated in photo shoots by dressing fashion models and locating needed accessories. Volunteered to help out whenever special projects arose and handled administrative tasks, including data entry and filing. Helped brand awareness by assisting in merchandising and handling display setups. Organized fashion sample garments for sales reps and agents. Actively participated in photo shoots by dressing fashion models and locating needed accessories.

Event Management Volunteer

• Apr 2019 - Apr 2019

Recognized by management for providing exceptional customer service. Performed site evaluations, customer surveys and team audits. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Earned reputation for good attendance and hard work. Improved operations by working with team members and customers to find workable solutions. Improved customer satisfaction by finding creative solutions to problems. Recognized by management for providing exceptional customer service. Performed site evaluations, customer surveys and team audits. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Earned reputation for good attendance and hard work. Improved operations by working with team members and customers to find workable solutions. Improved customer satisfaction by finding creative solutions to problems.

Member

• 2019 - 2019