Ibrahim K.
Intake Specialist at Hope Mission- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Credentials
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Foip
Government of AlbertaJan, 2023- Oct, 2024 -
Certificate of completion on Trailer and Truck Driver Training
A1 Driving School IncJan, 2022- Oct, 2024 -
Chartered institute of supply chain management
MCISMFeb, 2021- Oct, 2024 -
Diploma in Project Management
Alison - Free Online LearningApr, 2020- Oct, 2024 -
Verified International Academic Qualifications
World Education ServicesMar, 2020- Oct, 2024 -
Sale Management Certification
HubSpot AcademyApr, 2020- Oct, 2024
Experience
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Hope Mission
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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Intake Specialist
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Jan 2023 - Present
• Assessed clients’ needs and determined eligibility for intake services. • Answered phone calls and provided new clients with the required paperwork to initiate service. • Maintained accurate, up-to-date client records for reliable reference and communications. • Completed intake assessment forms and filed clients’ charts. • Built relationships with community agencies for timely service referrals. • Offered compassionate and attentive guidance to patients during moments of crisis and trauma. • Liaised between clients and healthcare providers to maintain continuity of care. • Use of ETO to register new clients and also for clients’ services. • Attended case reviews and provided feedback on client progress. • Respects clients’ dignity and confidentiality. • Debrief and sign out a timesheet • Adhere to the facility rules and appears professional at all times. Show less
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Property Manager
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Feb 2018 - Present
• Coordinated the daily administration, distribution of resources, and operation of the Head office to ensure operational efficiency.• Introduced prospective tenants to types of units available and performed tours of premises• Maintained original leases and renewal documents in digital and hardcopy format for the property management office.• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.• Monitored timely receipt and reconciliation of rent collections by the landlord and resident statutes.• Maintained a sufficient number of units market-ready for lease.• Kept properties in compliance with local and state regulations.• Communicated effectively with officials, residents, and on-site associates. Show less
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Property Administrator
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Nov 2016 - Jan 2018
• Greeted clients, showed apartments, and prepared leases.• Verified tenant incomes and other information before accepting lease applications.• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.• Responded to requests and scheduled appointments for property showings.• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.• Distributed and followed up on tenant renewal notices.• Resolved conflicts between tenants regarding noise, encroachments, and parking.• Registered clients on the database to enable tracking history and maintain updated records.• Wrote and submitted reports to highlight developments and statistics of occupied properties.• Implemented and enforced policies and procedures to maintain properties to the highest standards. Show less
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A1 Driving School Inc
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United Kingdom
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Truck Transportation
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1 - 100 Employee
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Truck Driver
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Jan 2022 - Dec 2022
Long-distance driving Communicating and coordinating with dispatchers Obeying and following applicable traffic laws Securing cargo and properly arranging and balancing it within the vehicle Maintaining a detailed log of working hours in compliance with state and federal regulations Ensuring any mechanical issues with the vehicle are corrected by the company before driving Planning routes and meeting delivery schedules Complying with truck driving rules and regulations Reporting defects, accidents and violations Loading and unloading box trucks with forklifts and pallet jacks Interacting with customers in a professional manner Performing pre- and post-trip vehicle inspection reports Verifying loads for accuracy Show less
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Law Title International Limited, Lagos (Lagos State Land Registry Consultant)
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Lekki, Lagos, Nigeria
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Sales Specialist
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Apr 2013 - Apr 2015
• Selling of government lands forms for land perfection documentation. • Ensuring proper filing of documents for easy and quick retrieval when needed. • Respond where possible to clients’ inquiries concerning their land assessment payment and related matters including survey plan processing. • Identification of an area of jurisdiction, government documentation, and property status search. • Land verification and using GPS, Obtaining certification of occupancy, and the Governor’s consent certificate for clients’ properties within Lagos state. • Receive customers and make official calls when necessary. Show less
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Oru west LGA Headquarters
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Oru West, Imo, Nigeria
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Payroll Officer
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Apr 2012 - Mar 2013
• Assisted with pension schemes by submitting forms and completing calculations. • Supported implementation of payroll systems with new clients. • Collected timesheets from managers and matched times with employees and rates. • Validated payroll data from existing systems moving to proprietary internal software. • Calculated maternity leave, sick time, and other statutory payments. • Maintained updated employee payroll records. • Liaised with HR on payroll changes and input updates into the system. • Created and updated Excel sheets with relevant data for payroll operations. • Managed time tracking for both salaried and hourly employees at Mgbidi Local Government. Show less
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Education
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2020 - 2021
Chartered Institute Of Supply Chain Management
Professional, Logistics, Materials, and Supply Chain Management -
2008 - 2011
Lead City University
Bachelor's degree
Community
