Customer Retention Manager

• Apr 2023 - Present

Multimedia Communications Specialist (CRM)

• Sep 2020 - Oct 2022

Petal and Pup is a global online shopping destination with over 1.8million followers across socials that delights customers in over 80 countries and extends their operations across Australia and the USA. Petal & Pup is a brand that is leading the wave of next generation, socially native shopping experiences. Petal and Pup is a global online shopping destination with over 1.8million followers across socials that delights customers in over 80 countries and extends their operations across Australia and the USA. Petal & Pup is a brand that is leading the wave of next generation, socially native shopping experiences.

Account Manager

• Jan 2019 - Sep 2020

PDPR Marketing & Creative is a lead communications agency that provides a complete range of integrated marketing services throughout Australia and the Asia Pacific region. Clients include: Happy Little Camper, Veeda, Naked Tan, Aore Island Resort & Chateau Elan in the Hunter Valley. PDPR Marketing & Creative is a lead communications agency that provides a complete range of integrated marketing services throughout Australia and the Asia Pacific region. Clients include: Happy Little Camper, Veeda, Naked Tan, Aore Island Resort & Chateau Elan in the Hunter Valley.

Video and Social Media Intern

• Jan 2019 - Jan 2019

Mamamia Women’s Network is the largest independent women’s website in Australia with over 1.3 million likes on Facebook. I worked within the Video and Social Media team where I helped produce engaging, fun and compelling content. This was an excellent training ground working in a fast paced, quick turn around media company. Other duties required were pitching video ideas that would align with Mamamia’s target audience, researching the analytics of YouTube and how to create a successful channel and attending daily meetings. I also produced content for Instagram accounts: mamamiaparents and mamamialifestyle. Show less

Marketing and PR Intern

• Aug 2018 - Nov 2018

Beginning Boutique is an online women's fashion company based in Brisbane, Australia with 670k+ followers. My primary role was to manage swimwear Instagram account, @9.0swim, with 38K+ followers. Other responsibilities include: *Created and scheduled posts for 9.0swim that aligned with target audience *Helped managed their Facebook & Pinterest account with 700k+ combined followers *Creative writing tasks (Instagram stories, captions etc.) *Helped with event management *Responded to all emails and influencer requests where I pursued successful applications if their brand/business aligned Show less

MipTV Intern

• Apr 2018 - Apr 2018

One of twelve students selected, I had the opportunity to attend MipTV in Cannes, France in April 2018. During this experience, I worked at both the booths of Fred Media and ABC. I was heavily involved with the client and partner liaison, pitching content and programs and being the eyes and ears for the companies. This was an amazing experience learning about how to market TV and short form content as well as networking with industry professionals and executives across the world. One of twelve students selected, I had the opportunity to attend MipTV in Cannes, France in April 2018. During this experience, I worked at both the booths of Fred Media and ABC. I was heavily involved with the client and partner liaison, pitching content and programs and being the eyes and ears for the companies. This was an amazing experience learning about how to market TV and short form content as well as networking with industry professionals and executives across the world.

Residential Assistant

• Feb 2017 - Nov 2017

* I was elected this position after my application was chosen by the Head of College, Dean of College and other staff members at Women's. * This position entailed regular meetings with student leadership team and Dean of College. * Attended to all pastoral care issues within the College throughout the year. * Had to maintain a high level of respect and dignity to both students and staff. * Was on duty call from 11pm to 7am five times every month. * I was elected this position after my application was chosen by the Head of College, Dean of College and other staff members at Women's. * This position entailed regular meetings with student leadership team and Dean of College. * Attended to all pastoral care issues within the College throughout the year. * Had to maintain a high level of respect and dignity to both students and staff. * Was on duty call from 11pm to 7am five times every month.