Experience

Consumer Directed Choices, Inc.

• United States
• Individual and Family Services
• 1 - 100 Employee

• Business System Analyst

  • Jan 2018 - Present



New York Prosecutors Training Institute

• United States
• Legal Services
• 1 - 100 Employee

• IT Business Analyst

  • Feb 2013 - Dec 2017

  Work closely with New York District Attorneys' offices advising and training their staff on effective case tracking. Using data to drive their productivity and reduce prosecution costs. Design and implement reporting solutions through a combination of Microsoft SQL and LOGI Info Studio. Providing anything from basic query results to complex custom built graphical reports. Performed the Business Analyst roll in a complete overhaul of the case tracking system user by approximately 50 counties in New York State. Responsible for a majority of graphic design used by the office including the company seal, logos, website concept, signs, water-bottles, awards, and lanyards.



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Retail Consultant

  • Sep 2012 - Feb 2013

  Established and maintained professional relationships with consumer and business clients Individualized sales to maximize revenue while maintaining a high level of customer satisfaction Maintained a high level of integrity and professionalism in a chaotic retail environment Established and maintained professional relationships with consumer and business clients Individualized sales to maximize revenue while maintaining a high level of customer satisfaction Maintained a high level of integrity and professionalism in a chaotic retail environment



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Retail Consultant

  • May 2009 - Dec 2010



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Computer Technician

  • Jun 2007 - Mar 2009

  Prioritized workload to maintain an efficient and constant workflow Designed intricate solutions for customer’s unique technical needs Prioritized workload to maintain an efficient and constant workflow Designed intricate solutions for customer’s unique technical needs



St. Peter's Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Registration Associate

  • Feb 2005 - Aug 2005

  Register patients in the emergency room for insurance verification and billing. Register patients in the emergency room for insurance verification and billing.