Susannah Matthews
Executive Assistant to the Director of Marketing and Commercial at AAT- Claim this Profile
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Bio
Credentials
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MS Office PowerPoint 2003 - Distinction
Pitman Training Group Ltd.Jul, 2010- Oct, 2024 -
MS Office Excel 2003 Expert - Distinction
Pitman Training Group Ltd.Apr, 2010- Oct, 2024 -
MS Office Excel 2003 Core - Distinction
Pitman Training Group Ltd.May, 2009- Oct, 2024 -
MS Office Word 2003 Expert - Distinction
Pitman Training Group Ltd.Sep, 2008- Oct, 2024 -
MS Office Word 2003 Core - Distinction
Pitman Training Group Ltd.Jul, 2008- Oct, 2024 -
PRINCE2 Registered Practitioner
APMG InternationalMay, 2011- Oct, 2024 -
FEPAA
EXECUTIVE & PERSONAL ASSISTANTS ASSOCIATION
Experience
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AAT
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United Kingdom
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Accounting
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400 - 500 Employee
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Executive Assistant to the Director of Marketing and Commercial
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Mar 2011 - Present
• Key EA responsibilities: complex diary, email and task management; travel arrangements with detailed itineraries; gatekeeper, trusted adviser and ambassador for the Director.• Collaborate with the Director to develop the marketing strategy; co-ordinate and support his management team to successfully deliver it; monitor performance against targets; reprioritise marketing activities as necessary; and produce related board reports and presentations.• Management of the division’s annual budget of circa £9.5million over nine cost centres/teams. Under my management we achieve 0.1% to 0.4% variance each year, previously it had been at 9%. Achieved by: developing a tool in Excel so managers can budget, forecast and track their expenditure effectively; training budget managers and administrators; streamlining budgeting processes within the division and with the Finance team; and holding monthly monitoring meetings with budget managers and Finance.• Secretary to AAT’s Global Development Steering Group. Includes: setting agendas; writing and formatting board papers ensuring recommendations are presented and articulated as clearly as possible; writing minutes; preparing briefings; following up actions; and driving forward the actions and business of the group.• Elected employee representative for staff consultations and governance of the company pension scheme. Show less
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Executive Assistant to the Director of Finance and the Director of Marketing
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Oct 2008 - Feb 2011
Continued to support the Director of Finance whilst onboarding and supporting the incoming Director of Marketing
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Executive Assistant to the Director of Finance
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Feb 2007 - Sep 2008
• Diary, email and task management; travel arrangements with detailed itineraries; gatekeeper for the Director.• Secretarial support for AAT's Resources Board. Included: setting agendas; writing and formatting board papers ensuring recommendations were presented and articulated as clearly as possible; writing minutes; preparing briefings; following up actions; and forward planning meetings.• Supported the Director to achieve his objectives and manage and support his division.
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Deputy Manager Membership Support
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May 2004 - Jan 2007
Managed the operational running and development of the scheme for members in practice which included:• line managing four senior admin assistants ensuring the work of the team was up to date and accurate; targets were met; the issuing of licences and renewals processes ran effectively; and a high level of customer service was provided at all times• income and expenditure budget setting and monitoring, and recommending the annual fees for the scheme• designing the scheme database and online renewal process ensuring it met regulations whilst maintaining a good user experience• promotion of the scheme through presentations at events• being Secretary to AAT's Licencing Panel which included: setting agendas; writing and formatting board papers ensuring recommendations were presented and articulated as clearly as possible; writing minutes; preparing briefings; following up actions; and forward planning meetings.I was also a member of the working party that reviewed the regulations for members in practice, ensuring that loopholes were removed, feedback from members and staff was taken into consideration, and regulations were made consistent and up to date with the administration of the scheme at that time. As a result of the working party, I rewrote the Guidelines and Regulations for Members in Practice in plain English, ensuring it followed the recommendations of the Working Party, and structured it so that it all followed a more logical order and was easier for members to refer to. Show less
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Assistant Manager Membership Support
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Jan 2001 - Apr 2004
• Promoted to this position in recognition of the level at which I was working in my previous role• Organised and supervised the day to day work of the team ensuring all work was up to date and new member targets were achieved• Responsible for all aspects of the CCAB route to full membership, which included keeping literature up to date, promotion the route and assessing application forms• Member of the Membership Review Working Party and Magazine Representatives Group
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Senior Administrative Assistant, Membership Support
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Feb 1999 - Dec 2000
• Assessed application forms for AAT full membership• Managed the administration of, and gave one to one ‘membership surgery sessions’ to students at AAT events• Dealt with general administration of the team• Played an active part in developing and streamlining procedures and improving customer service
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CAM Consultants
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London, United Kingdom
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Office Administration temp
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Sep 1998 - Jan 1999
Basic admin and data input temp at various companies including Alfred Dunhill, NCP and AAT through the temp agency CAM Consultants Basic admin and data input temp at various companies including Alfred Dunhill, NCP and AAT through the temp agency CAM Consultants
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Choreographer
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Aug 1998 - Aug 1998
Choreographed and rehearsed the musical numbers for teenage summer workshops Choreographed and rehearsed the musical numbers for teenage summer workshops
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Sun Cruises
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Singapore
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Dancer
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Nov 1997 - Jun 1998
• Primarily employed as a dancer for the production shows on board the Sun Vista • Hosted activities for, and socialised with, the guests • Took part in film and photo shoots and production shows in Singapore to promote Sun Cruises • Primarily employed as a dancer for the production shows on board the Sun Vista • Hosted activities for, and socialised with, the guests • Took part in film and photo shoots and production shows in Singapore to promote Sun Cruises
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Choreographer
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Aug 1996 - Aug 1996
Choreographed and rehearsed the musical numbers for teenage summer workshops Choreographed and rehearsed the musical numbers for teenage summer workshops
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Education
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1994 - 1997
Middlesex University
BA Hons, Dance
Community
