Grace Fear

Records Coordinator at Columbia College
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Contact Information
us****@****om
(386) 825-5501
Location
Columbia, Missouri, United States, US

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Credentials

  • The 10 Pillars of Customer Experience
    LinkedIn
    Nov, 2022
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Records Coordinator
      • Mar 2022 - Present

    • Non-profit Organizations
    • 300 - 400 Employee
    • Teacher's Assistant/Youth Care Specialist
      • Jul 2021 - Mar 2022

    • United States
    • Restaurants
    • 700 & Above Employee
    • Hostess
      • May 2015 - Jun 2021

      ● Ensured guest satisfaction by creating a welcoming environment and providing prompt service ● Received and mediated guest complaints before communicating them to a supervisor ● Knew the status of more than fifty tables and managed a waiting list ● Ensured guest satisfaction by creating a welcoming environment and providing prompt service ● Received and mediated guest complaints before communicating them to a supervisor ● Knew the status of more than fifty tables and managed a waiting list

  • Balloons Over The Rainbow
    • St Louis, Missouri, United States
    • Marketing and Communications Coordinator
      • May 2020 - Mar 2021

    • United States
    • Higher Education
    • 700 & Above Employee
    • Center for Academic Excellence Receptionist
      • Aug 2017 - Dec 2019

      ● Scheduled appointments for up to ten advisors ● Communicated with advisees by phone and email in order to confirm and discuss appointments ● Maintained control of a busy waiting list using Google Calendar and Microsoft Excel ● Scheduled appointments for up to ten advisors ● Communicated with advisees by phone and email in order to confirm and discuss appointments ● Maintained control of a busy waiting list using Google Calendar and Microsoft Excel

    • Event and Membership Intern
      • May 2019 - Aug 2019

      ● Produced creative content for online and print platforms in line with the organization’s mission ● Created and distributed multi-platform publications, including videos, articles, and graphics to encourage donation and participation ● Coordinated over 70 volunteer site leaders for a watershed restoration event ● Produced creative content for online and print platforms in line with the organization’s mission ● Created and distributed multi-platform publications, including videos, articles, and graphics to encourage donation and participation ● Coordinated over 70 volunteer site leaders for a watershed restoration event

Education

  • Truman State University
    Bachelor of Arts - BA, Communication Studies
    2016 - 2019

Community

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