Grace Fear
Records Coordinator at Columbia College- Claim this Profile
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Bio
Credentials
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The 10 Pillars of Customer Experience
LinkedInNov, 2022- Oct, 2024
Experience
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Columbia College
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United States
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Higher Education
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700 & Above Employee
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Records Coordinator
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Mar 2022 - Present
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Great Circle
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Non-profit Organizations
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300 - 400 Employee
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Teacher's Assistant/Youth Care Specialist
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Jul 2021 - Mar 2022
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Darden
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United States
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Restaurants
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700 & Above Employee
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Hostess
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May 2015 - Jun 2021
● Ensured guest satisfaction by creating a welcoming environment and providing prompt service ● Received and mediated guest complaints before communicating them to a supervisor ● Knew the status of more than fifty tables and managed a waiting list ● Ensured guest satisfaction by creating a welcoming environment and providing prompt service ● Received and mediated guest complaints before communicating them to a supervisor ● Knew the status of more than fifty tables and managed a waiting list
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Balloons Over The Rainbow
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St Louis, Missouri, United States
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Marketing and Communications Coordinator
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May 2020 - Mar 2021
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Truman State University
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United States
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Higher Education
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700 & Above Employee
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Center for Academic Excellence Receptionist
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Aug 2017 - Dec 2019
● Scheduled appointments for up to ten advisors ● Communicated with advisees by phone and email in order to confirm and discuss appointments ● Maintained control of a busy waiting list using Google Calendar and Microsoft Excel ● Scheduled appointments for up to ten advisors ● Communicated with advisees by phone and email in order to confirm and discuss appointments ● Maintained control of a busy waiting list using Google Calendar and Microsoft Excel
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Open Space Council for the St. Louis Region
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Greater St. Louis Area
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Event and Membership Intern
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May 2019 - Aug 2019
● Produced creative content for online and print platforms in line with the organization’s mission ● Created and distributed multi-platform publications, including videos, articles, and graphics to encourage donation and participation ● Coordinated over 70 volunteer site leaders for a watershed restoration event ● Produced creative content for online and print platforms in line with the organization’s mission ● Created and distributed multi-platform publications, including videos, articles, and graphics to encourage donation and participation ● Coordinated over 70 volunteer site leaders for a watershed restoration event
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Education
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Truman State University
Bachelor of Arts - BA, Communication Studies