Desmond Gay
Regional Manager, Commerical Products at Epson Southeast Asia- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Japanese Elementary proficiency
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Bio
Bich Tram Nguyen
It was so lucky for me to work with Des when I was working at Epson. As my senior in the Visual Products team, Des is a supportive and experienced leader. I learned a lot from Des cause he has expertise and knowledge in the field, and the way he handles all the challenges is genuinely remarkable. He has earned my respect through his skills and value. I recommend Des as a senior needed for the team who is looking for a great leader.
Daren Low
A conscientious and passionate partner whom I had the chance to work with some years back in Epson. h He showed great dedication and work integrity to work, and thirst to learn new things.
Bich Tram Nguyen
It was so lucky for me to work with Des when I was working at Epson. As my senior in the Visual Products team, Des is a supportive and experienced leader. I learned a lot from Des cause he has expertise and knowledge in the field, and the way he handles all the challenges is genuinely remarkable. He has earned my respect through his skills and value. I recommend Des as a senior needed for the team who is looking for a great leader.
Daren Low
A conscientious and passionate partner whom I had the chance to work with some years back in Epson. h He showed great dedication and work integrity to work, and thirst to learn new things.
Bich Tram Nguyen
It was so lucky for me to work with Des when I was working at Epson. As my senior in the Visual Products team, Des is a supportive and experienced leader. I learned a lot from Des cause he has expertise and knowledge in the field, and the way he handles all the challenges is genuinely remarkable. He has earned my respect through his skills and value. I recommend Des as a senior needed for the team who is looking for a great leader.
Daren Low
A conscientious and passionate partner whom I had the chance to work with some years back in Epson. h He showed great dedication and work integrity to work, and thirst to learn new things.
Bich Tram Nguyen
It was so lucky for me to work with Des when I was working at Epson. As my senior in the Visual Products team, Des is a supportive and experienced leader. I learned a lot from Des cause he has expertise and knowledge in the field, and the way he handles all the challenges is genuinely remarkable. He has earned my respect through his skills and value. I recommend Des as a senior needed for the team who is looking for a great leader.
Daren Low
A conscientious and passionate partner whom I had the chance to work with some years back in Epson. h He showed great dedication and work integrity to work, and thirst to learn new things.
Experience
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Epson Southeast Asia
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Singapore
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Regional Manager, Commerical Products
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Apr 2022 - Present
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Senior Regional Product Manager, Commercial Products
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Jul 2021 - Apr 2022
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Senior Regional Product Manager
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Apr 2019 - Jul 2021
General Responsibilities• Manage a team of 3 product managers to deliver marketing materials, product webpage deployment & product training and proper execution of 4Ps plan. • Manage the team’s sales processes to ensure compliance, create efficiencies and implement system changes to support the process. • Building and managing the team’s performance through on-the-job coaching and mentoring. Driving the team to meet the overall companies’ target. • Deliver training materials & coaching to team members on product marketing deliverable to ensure Epson sales subsidiaries benefit from such sessions. • Maintaining & publishing routine reports to direct manager such as sales forecast accuracy, ageing inventory & A&P expenditure. • Continue development of new verticals for the High Brightness projectors segment; Rental/Staging & Pro AV segment. • Identifying key challenges in each sales subsidiary and develop a ‘Go-to-Market’ plan with the team members to address the problems. • Analyze market conditions and competitor information on the visual products trends to identify risks & opportunities for HQ Japan. • Business development for regional strategic accounts such as Infineon, Google, Amazon & teamLab. Highlights• Spearhead and executed the region’s first Infocomm SEA 2019 which showcased multiple solutions for all visual products.• Hosted VIP tour for key/strategic partners to Japan HQ to showcase Epson’s technologies and product advantages to convince partners to come on board with Epson. • Continued growth in High Brightness projector segment revenue YOY ▲58% as of FY19 1H. • Overall projector growth YOY ▲11% as of FY19 1H. • Developed a new Throw Distance Calculator smartphone application to allow dealers to calculate the necessary throw distance offline. Show less
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Regional Product Manager
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Aug 2017 - Apr 2019
General Responsibilities• Develop, spearhead, and manage end-to-end marketing plans and resources including budget and activities (digital campaigns, PR, A&P, trade shows/ seminars, activation)• Lead creation of collateral, presentations, and marketing materials for sales, channel partners, and local counterparts as tools for communications and training. • Product Champion and Advisor for go-to-market development and product marketing for SEA. • Developed new verticals for the High Brightness projectors segment; Rental/Staging & Pro AV segment. • Implementation of a ‘Go-to-Market’ plan for focus channels such as Rental/Staging & Pro AV Dealers. • Analyze market conditions and competitor information on the visual products trends to identify risks & opportunities for HQ Japan. • Manage the product lines from launch to end of marketing. • Management of product life cycle in ASEAN region. Highlights• Spearhead and executed a Regional Launch event at Bangkok for close to 300 guests for the new launch of High Brightness Laser projector; EB-L20000UNL & EB-L12000QNL. • The expansion plan for Rental/Staging & Pro AV dealers resulted in High Brightness projector segment revenue YOY ▲38%. • High Brightness projector segment qty YOY ▲69%. • Strategized and executed the Regional’s 1st Rental & Staging Summit 2019 to generate sales lead & product awareness for High Brightness projectors to about 150 partners. • Collaborate with Kramer Singapore to conduct regional workshop to showcase AV solutions & generate sales leads through the channel engagements. Show less
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Casio Singapore Pte Ltd
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Singapore
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Wholesale Appliances, Electrical, and Electronics
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1 - 100 Employee
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Product Marketing Specialist (Regional)
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Dec 2015 - Aug 2017
General Responsibilities• Responsible for ASEAN & Domestic Market’s product training, price positioning & product marketing related activities. • 40% of the job scope is responsible for Domestic Sales. • Pre & Post-Sales Support for both domestic, regional sales offices & distributors around the ASEAN. • 50% of remuneration funded by Casio HQ R&D Division to support Global Product Training to all Casio Sales Office around the world & advisor to new product development & research. • Training countries include Casio Europe, Casio China, Casio America & Casio Japan. • Social Media management for ASEAN Market, Facebook & YouTube platform.• ATL & BTL conceptualizing for ASEAN’s marketing. Highlights• Domestic FY16 Net Sales Revenue ▲18% against FY15. • Provide Global Training to sales offices around the world for Casio’s 1st 4K UHD Projector; XJ-L8300HN. • Obtaining feedback from Global Sales Offices with product-related request and working closely with HQ R&D Team for future product line up. • Together with R&D Team, developed the new XJ-UT351WN with both Horizontal & Vertical Keystone correction. • Working with HQ to set up the 1st e-Leaning platform among the Casio Group. To encourage Casio Projector’s members all around the world to undergo the e-learning after the Global Training. Show less
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Senior Business Development Executive-Projector Business
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Feb 2015 - Dec 2015
General Responsibilities• To be responsible for sales and marketing activities for Projector Business • Channel sales, key account & margin management in Casio Projector business for local market and any overseas • Market & Competitor Research & Analysis• Develop product configurations, positioning and channel strategies to go to market on targeted segments.• Manage country’s inventory to ensure smooth delivery to Channel Partners. • Identify market trend and provide quarterly business review with other South East Asia sales offices. • Management of Channel Partners to handle commercial and government tenders. • Conduct of Sales & Product Training to Channel Partners. Show less
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Epson Southeast Asia
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Singapore
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Regional Product Manager
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Apr 2014 - Feb 2015
General Responsibilities • To be responsible for sales and marketing activities for World’s No 1 and Singapore’s No 1 Projector Brand (Base on future source data, in terms of sales volume). • Business Development for new product segment; EPSON Moverio (BT-200 / BT2B) Wearable Device for South East Asia Region. • Responsible for Product management and marketing strategies of both B2B and B2C market. • Direct engagement with Channel Partners and ensuring coverage of market segments. • Develop product configurations, positioning and channel strategies to go to market on targeted segments. • Manage country’s inventory to ensure smooth delivery to Channel Partners. • Identify market trend and provide quarterly business review with other South East Asia sales offices. • Management of Channel Partners to handle commercial tenders. • Conduct of Sales & Product Training to Channel Partners. Highlights • Business development with government entities such as IDA for EPSON Wearable Device - BT-200. • Close working relation with EADS Group (Airbus) to develop vertical applications for aircraft maintenance for EPSON Wearable Device. • Channel development to grow new partners to sell Home Projector Models. • Increase sales of retail channel by reviewing and increasing the range of products to end users. • Initiated High Brightness Projector showcase for Pro AV Consultants & Pro AV Resellers to feature on Edge Blending, Portrait Projection & HD BaseT capability of the projector. • To produce new marketing strategy & sales communication to counter against competitor products, the 1 Chip DLP Projectors during consumer trade show. • Revamp of Projector BTL Communication for Retail Channel. • To head major price review across the region to counter against the 4Klm – 5Klm Desktop segment which resulted growth in EPSON market share by approx. 12%. (Source: Future Source) • Work/Engage with media on creation of editorial/newsworthy contents Show less
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Epson Singapore
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Singapore
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Channel Account Manager
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Jan 2012 - Apr 2014
General Responsibilities• To manage major channel retail accounts such as Harvey Norman, Courts Singapore, Popular Book Company, Gain City. • To achieve sales target of approx. $1.2million per quarter. • To monitor stock turn from channel partners. • Working closely with Product Manager’s to ensure smooth delivery to Channel Partners. • Maintaining and growing retail visibility among retail storefront. • Provide competitive analysis to Product Managers on a monthly basis to take stock of the progress and activities by competitors. • Organize and co-ordinate consumer trade shows quarterly. Highlights• Huge growth in store front visibility and increase in shelf share for EPSON Products for key accounts assigned to me. • Introduced EPSON Label Printer into Popular Bookstore and maintaining sales by introducing tactical promotion mechanics to boost sales and to counter against competitors. • Year on Year growth of more than 100% of sales targets.• Courts Singapore showed more than 120% of net sales growth.• Increase in mindshare from Popular Bookstore to carry a full range of EPSON Consumer products such as Printers, Label Printers and consumables. • Convince Superstores to adopt 10% ROI method whenever it comes to investment of atrium roadshows or consumer trade shows. Show less
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Sales and Marketing Officer
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Sep 2011 - Aug 2012
General Responsibilities• Responsible for store front visibility maintenance and deployment. • Co-ordination and execution of trade shows and roadshows. • Sales Promoter management and training. • Undergo agency selection for Singapore Sales Team for specific task requirement such as logistic, events and delivery of sample units. Highlights• Smooth execution of Island wide Promotion mechanic across Singapore. • Deployment of marketing collaterals to all Superstore and Tier 2 partners across Singapore. • Organizing and coordinating EPSON’s Annual Partner’s night. Show less
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Epson Singapore
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Singapore
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Sales Consultant (DSTA)
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Jul 2010 - Dec 2010
General Responsibilities • Direct engagement with end users for tender projects and sales pitch. • Identify school’s requirement and specking in appropriate models for their usage. • To work with System Integrators on providing one stop solution to schools whenever they purchase EPSON projectors. Highlights • Direct Sales enquiries increased by approx. 10% after I came on board. • EPSON was the number 1 DSTA Projector Brand in terms of sell out as of 2010. Show less
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Education
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ITE College East
Higher Nitec in Accountancy, Accounting and Finance -
ITE College East
Nitec in Retail Studies, Retail Management -
Nan Chiau High School
GCE N Level, GCE N Level