Experience

MACY'S BACKSTAGE, INC.

• United States
• Retail
• 100 - 200 Employee

• Scrum Master

  • Aug 2021 - Present

  • Facilitated all sprint ceremonies; backlog refinement with POs and SMEs, sprint planning, daily standup calls, sprint reviews and sprint retrospectives to continuously inspect and adapt our scrum processes. • Compiled, analyzed, and presented statistics about time estimation accuracy, team velocity, and burn-down rate to development teams and management during sprints. • Shielded scrum teams from external interference to the work process for optimal • productivity and success in delivering sprint goals. • Created and maintained System Development Life Cycle (SDLC) documentation. Facilitated in Daily Scrum "Stand-up", Sprint Planning, review, and Retrospective Sessions • I have coached many struggling teams and helped them achieve performance measured by faster development, higher quality, and fewer release rolls. • Implemented Agile values and principles. Successfully transitioned teams from waterfall to Agile



Ecolab

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Scrum master/Agile coach

  • Mar 2019 - Jul 2021

  • Facilitated daily scrum meetings, sprint planning meetings, planning poker estimations of PBIs, backlog grooming sessions, and sprint review sessions with engineering teams supporting EC applications. • I have coached many struggling teams and helped them achieve performance measured by faster development, higher quality, and fewer release rolls. • Compiled, analyzed, and presented statistics about time estimation accuracy, team velocity, and burn-down rate to development teams and management during sprints. • Worked with various stakeholders both internal/external to manage expectations and co-ordinate Integration testing efforts. • Implemented company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access. • Coached and mentored 3 engineering teams on agile best practices and principles, helping them become lean and matured in different agile techniques. • Collaborated with system architects, business analysts and product managers to understand business epics and features. • Represented my teams in scrum of scrum (SOS) meetings, communicating team progress, identifying dependencies, and finding new techniques to increase collaboration and team performance. • Responsible for identifying bottlenecks and removing impediments hindering team's progress. • Assisted with internal and external communication, improving transparency to the scrum process, and radiating information and reports to upper management when requested. • Communicated with all stakeholders and keep them informed about the project status reports, issues and milestones. • Worked with product owners, and product managers to create, refine and organize product backlog of features, epics, and user stories. • Supported the transformation of my Ecolab teams from waterfall to agile, helping to form new Agile teams through training, the establishment of norms, and coaching throughout the project lifecycle.



Citizens Bank

• United States
• Financial Services
• 100 - 200 Employee

• Scrum master/Agile coach

  • Jul 2015 - Feb 2018

  • Manage the daily activities of the team responsible for the design, implementation, maintenance, and support of data warehouse system and related data mart. • Oversees data design and creation of database architecture and data repositories. • Guided teams in the adoption of Agile software development practices (writing user stories, release schedules and integration planning, story estimation, velocity, and capacity planning) • Facilitated all sprint ceremonies; backlog refinement with POs and SMEs, sprint planning, daily standup calls, sprint reviews and sprint retrospectives to continuously inspect and adapt our scrum processes. • Actively participated in requirement gathering and documentation meetings, ensuring PBIs were customer-centric delivering required value. • An integral member of the Cloud Security Team, responsible for coaching the team's agile practices. Also, supporting the team and technology to consistently track and deliver sprint goals. • Report to the Director of Cloud Security, and work in collaboration with the Product Owner. • Protected teams from internal and external distractions, helping them retain focus on daily tasks, so we could meet our committed sprint goals. • Utilized servant-leadership to gain trust with my team members, identifying and removing issues impeding the development process so they could be high performing. • Built agile training materials for support teams on technology solutions and processes. Provided data and reporting of KPIs and trends to the IT department and others as appropriate. • Make sure the team goes through scrum meetings with the right objectives and set up achievable goals with necessary acceptance criteria. • Coordinated and synchronized project plans, activities, and dependencies with parallel projects



Signify Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Analyst/Scrum Master

  • Dec 2013 - Jun 2015

  • Assisted in gathering business and user requirements and translating these requirements into functional design specifications. • Drafted and maintained business requirements, aligning them with functional and technical requirements. • Responsible for Verifying data integrity and accuracy. • Developed new processes for employee evaluation which resulted in marked performance improvements. • Evaluated existing applications to identify areas of improvement to increase customer satisfaction and revenue generation. • Provided senior executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies. • Trained as a scrum master and tasked with Facilitating the Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives. • Guided teams on how to get the most out of self-organization. • Introduced agile games such as poker planning and affinity grouping to help them become better at estimating effort for completing work. • Worked with other scrum masters and project managers to Coordinate and synchronize project plans, activities, and dependencies of parallel projects, making sure work was continuously in sync.