Elfe Estrada
Client Success Consultant at ALN Medical Management- Claim this Profile
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Topline Score
Bio
Tim Sharp
I enthusiastically recommend Elfe for any professional opportunity that she may be seeking. I have had the privilege of working with Elfe for 6 months in her capacity as an Account Manager in our organization, and I can confidently say that she is one of the most outstanding professionals I have had the pleasure of working with. Elfe has consistently demonstrated a high level of commitment to her work, taking pride in the quality of her output and always striving to exceed expectations. She is an excellent communicator and has a natural ability to connect with clients and colleagues, which has helped her to develop strong working relationships with all those she interacts with. One of Elfe's greatest strengths is her ability to consistently deliver on time, every time. She is highly organized and manages her workload with great efficiency, ensuring that all tasks are completed to the highest standard and within the specified timeframe. She is reliable and can be trusted to manage projects independently, which is a testament to her professionalism and exceptional work ethic. Overall, I highly recommend Elfe without reservation. She would be an asset to any organization and would excel in any role that she takes on.
Geizel M.
Elfe Maris was a dedicated worker. She has the potential of becoming a team leader because she has the capability of becoming one. She never gets tired of the workloads we had way back. Especially if it is our peak season for the account. She always managed to be one of the top performers in our account. Proud to be her co worker during that day.
Tim Sharp
I enthusiastically recommend Elfe for any professional opportunity that she may be seeking. I have had the privilege of working with Elfe for 6 months in her capacity as an Account Manager in our organization, and I can confidently say that she is one of the most outstanding professionals I have had the pleasure of working with. Elfe has consistently demonstrated a high level of commitment to her work, taking pride in the quality of her output and always striving to exceed expectations. She is an excellent communicator and has a natural ability to connect with clients and colleagues, which has helped her to develop strong working relationships with all those she interacts with. One of Elfe's greatest strengths is her ability to consistently deliver on time, every time. She is highly organized and manages her workload with great efficiency, ensuring that all tasks are completed to the highest standard and within the specified timeframe. She is reliable and can be trusted to manage projects independently, which is a testament to her professionalism and exceptional work ethic. Overall, I highly recommend Elfe without reservation. She would be an asset to any organization and would excel in any role that she takes on.
Geizel M.
Elfe Maris was a dedicated worker. She has the potential of becoming a team leader because she has the capability of becoming one. She never gets tired of the workloads we had way back. Especially if it is our peak season for the account. She always managed to be one of the top performers in our account. Proud to be her co worker during that day.
Tim Sharp
I enthusiastically recommend Elfe for any professional opportunity that she may be seeking. I have had the privilege of working with Elfe for 6 months in her capacity as an Account Manager in our organization, and I can confidently say that she is one of the most outstanding professionals I have had the pleasure of working with. Elfe has consistently demonstrated a high level of commitment to her work, taking pride in the quality of her output and always striving to exceed expectations. She is an excellent communicator and has a natural ability to connect with clients and colleagues, which has helped her to develop strong working relationships with all those she interacts with. One of Elfe's greatest strengths is her ability to consistently deliver on time, every time. She is highly organized and manages her workload with great efficiency, ensuring that all tasks are completed to the highest standard and within the specified timeframe. She is reliable and can be trusted to manage projects independently, which is a testament to her professionalism and exceptional work ethic. Overall, I highly recommend Elfe without reservation. She would be an asset to any organization and would excel in any role that she takes on.
Geizel M.
Elfe Maris was a dedicated worker. She has the potential of becoming a team leader because she has the capability of becoming one. She never gets tired of the workloads we had way back. Especially if it is our peak season for the account. She always managed to be one of the top performers in our account. Proud to be her co worker during that day.
Tim Sharp
I enthusiastically recommend Elfe for any professional opportunity that she may be seeking. I have had the privilege of working with Elfe for 6 months in her capacity as an Account Manager in our organization, and I can confidently say that she is one of the most outstanding professionals I have had the pleasure of working with. Elfe has consistently demonstrated a high level of commitment to her work, taking pride in the quality of her output and always striving to exceed expectations. She is an excellent communicator and has a natural ability to connect with clients and colleagues, which has helped her to develop strong working relationships with all those she interacts with. One of Elfe's greatest strengths is her ability to consistently deliver on time, every time. She is highly organized and manages her workload with great efficiency, ensuring that all tasks are completed to the highest standard and within the specified timeframe. She is reliable and can be trusted to manage projects independently, which is a testament to her professionalism and exceptional work ethic. Overall, I highly recommend Elfe without reservation. She would be an asset to any organization and would excel in any role that she takes on.
Geizel M.
Elfe Maris was a dedicated worker. She has the potential of becoming a team leader because she has the capability of becoming one. She never gets tired of the workloads we had way back. Especially if it is our peak season for the account. She always managed to be one of the top performers in our account. Proud to be her co worker during that day.
Credentials
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Philippine Civil Service Professional Passer
Philippine Civil Service CommissionApr, 2019- Oct, 2024
Experience
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ALN Medical Management
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Client Success Consultant
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Apr 2023 - Present
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Account Manager
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Jan 2021 - Apr 2023
• Manages physician billing for various specialties in California. Aim to maximize the practice's profitability and efficiency.• Oversees billing processes for multiple clients, including recognizing billing issues and providing resolutions to improve the billing process• Does A/R management (A/R follow up, Denial Management, Invoicing, Collections, and Account Reconciliations) to ensure the highest revenue for the practice• Prepares reports in accordance with the client’s needs.• Handles client’s daily inquiries and requests, as well as identifying and addressing their billing concerns Show less
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Nexus Healthcare Solutions, Inc.
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Healthcare Executive
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Apr 2020 - Dec 2020
• Assists patients on their medical billing inquiries thru inbound and outbound calls, chat, and email • Handles patient accounts receivable , billing, and Collections • Assists patients on their medical billing inquiries thru inbound and outbound calls, chat, and email • Handles patient accounts receivable , billing, and Collections
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FGC+
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United States
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Outsourcing and Offshoring Consulting
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200 - 300 Employee
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Customer Service Representative
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May 2018 - Mar 2020
(Outsourced for Go Airport Shuttle) Assisted in booking, changes, and cancellations of shuttle and car services for Go Airport Shuttle passengers all over the U.S. thru calls and chat. Coordinated with the dispatchers to provide ETA to passengers of their assigned vehicle (Outsourced for Go Airport Shuttle) Assisted in booking, changes, and cancellations of shuttle and car services for Go Airport Shuttle passengers all over the U.S. thru calls and chat. Coordinated with the dispatchers to provide ETA to passengers of their assigned vehicle
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Flight Centre Travel Group
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Australia
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Travel Arrangements
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700 & Above Employee
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Customer Care Expert
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Sep 2016 - Mar 2018
• Managed passengers` flight bookings with BYOjet.com and AuntBetty.com • Assisted passenger inquiries and requests via call and/or email • Liaised with airlines for schedule changes, name corrections, and waiver requests. • Handled passenger escalations and provide appropriate resolutions • Responsible for processing Name Correction requests and updating the Name Corrections guide. • Supported Customer Care representatives with their questions or issues with a caller. • Managed passengers` flight bookings with BYOjet.com and AuntBetty.com • Assisted passenger inquiries and requests via call and/or email • Liaised with airlines for schedule changes, name corrections, and waiver requests. • Handled passenger escalations and provide appropriate resolutions • Responsible for processing Name Correction requests and updating the Name Corrections guide. • Supported Customer Care representatives with their questions or issues with a caller.
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Sutherland Global Services
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Region XI - Davao, Philippines
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Travel Consultant
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Jun 2014 - Aug 2016
(Outsourced for Royal Caribbean Cruises Ltd.) • Manages the flights, hotel, and land transportation for passengers of Royal Caribbean Cruises, Azamara, and Celebrity Cruises • Assists the passengers with their inquiries and requests pertaining to their booking via call (Outsourced for Royal Caribbean Cruises Ltd.) • Manages the flights, hotel, and land transportation for passengers of Royal Caribbean Cruises, Azamara, and Celebrity Cruises • Assists the passengers with their inquiries and requests pertaining to their booking via call
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SOCIAL SECURITY SYSTEM
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Government Administration
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700 & Above Employee
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Data Encoder
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Jul 2013 - Nov 2013
• Reviews information provided by companies/members in the SSS forms to ensure accurate data is entered in the system • Updates the erroneous/missing information by cross-referencing the data on the form with the data we have on the system • Reviews information provided by companies/members in the SSS forms to ensure accurate data is entered in the system • Updates the erroneous/missing information by cross-referencing the data on the form with the data we have on the system
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Community
