Senior Consultant

• Apr 2021 - Present

Interface Developer

• Jul 2016 - Apr 2021

Led effort to covert 300+ interfaces off of Oracle SOA (MFT/ODI) to MoveIt/HealthConnect. Mentored junior developers, provided documentation, assisted with spec gathering/creation. Created KBs for support team. Provided level 3 tech support. Led effort to covert 300+ interfaces off of Oracle SOA (MFT/ODI) to MoveIt/HealthConnect. Mentored junior developers, provided documentation, assisted with spec gathering/creation. Created KBs for support team. Provided level 3 tech support.

Interface Analyst

• Apr 2014 - Jul 2016

Document, create, test, and support multiple HL7 feeds from vendors such as Epic, Meditech, Allscripts and McKesson for a healthcare organization with over 100 hospitals. Create training and documentation on error queue maintenance on the Rhapsody interface engine. Act as a mentor for other analysts on coding within the Rhapsody interface engine. Troubleshoot and resolve the most complex interface issues, train support on resolution steps. Document, create, test, and support multiple HL7 feeds from vendors such as Epic, Meditech, Allscripts and McKesson for a healthcare organization with over 100 hospitals. Create training and documentation on error queue maintenance on the Rhapsody interface engine. Act as a mentor for other analysts on coding within the Rhapsody interface engine. Troubleshoot and resolve the most complex interface issues, train support on resolution steps.

Interface Architect

• Mar 2013 - Mar 2014

Assist in converting interfaces from Sybase e-Biz Impact to Orion Health Rhapsody. Helped develop consistent interface documentation strategy. Support Cerner interfaces. Assist in converting interfaces from Sybase e-Biz Impact to Orion Health Rhapsody. Helped develop consistent interface documentation strategy. Support Cerner interfaces.

Team Lead - Interface Engineer

• Jan 2012 - Mar 2013

Build, document, support HL7 interfaces in Sybase e-Biz impact interface engine and Ensemble interface engine. Acted as Team Lead over 2 permanent interface programer/analysts and 2 contract interface programmers. Trained new programmer/analysts. Coordinated work to migrate registration, billing, scheduling, and materials interfaces off of legacy systems onto Epic. Built and administered an internal wiki for interface documentation and troubleshooting information. Build, document, support HL7 interfaces in Sybase e-Biz impact interface engine and Ensemble interface engine. Acted as Team Lead over 2 permanent interface programer/analysts and 2 contract interface programmers. Trained new programmer/analysts. Coordinated work to migrate registration, billing, scheduling, and materials interfaces off of legacy systems onto Epic. Built and administered an internal wiki for interface documentation and troubleshooting information.

Senior HL7 Interface Engineer

• May 2006 - Jun 2011

Create, update, maintain, and troubleshoot programming for HL7 messages. Provided afterhours on-call support for interface related issues. Successfully implemented several new interfaces including lab results to an EMR solution, ADT, Orders and Results to a cath lab PACS solution, and ADT and diet orders to a patient menu solution. I am currently part of a team developing several new interfaces for Epic, our new EMR program. Our interface engine runs on AIX and I have written several shell scripts designed to monitor our system. I developed a series of shell scripts to perform version control on our interface projects, tables, and scripts. I developed and maintained documentation on all of our interface projects.

Windows Administrator Technician

• Jul 2005 - May 2006

Monitored, updated and built Windows servers. Managed physical windows servers, blade systems and servers on VMware. Utilized IBM Tivoli Storage to perform nightly backups. Provided technical perspective on project implementation teams. Used Novell Snapshot technology to push applications to desktops. Worked on a team that migrated our shop from a Novell environment to an Active Directory environment.

Network Administrator Technician

• Oct 2003 - Jul 2005

Provided Level 3 support to Desktop Technicians. Performed nightly backups of our systems. Documented fixes and trained Desktop to perform those fixes. Built and maintained user accounts and printers in a Novell environment. Monitored issue queue and assigned issues to appropriate technical personnel.

Senior Computer Service Technician

• Feb 2002 - Oct 2003

Provided Level 2 Desktop support. Participated on implementation teams as representative from the Desktop Team. Documented fixes and trained Desktop staff in repairing issues. Monitor issue queue and assigned issues to appropriate Desktop personnel. Provided Helpdesk support. Maintained customer satisfaction by providing prompt and courteous service as well as communicating the status of any issues opened past their service level window. Conducted follow up calls on closed issues to make certain the issue had been resolved to the customer*s satisfaction. Coordinated the replacement of old desktop hardware hospital wide.

Computer Service Technician

• Feb 2001 - Oct 2002

Provided Level 1 Desktop support. Maintained and repaired PCs and printers. Answered calls on the Helpdesk. Documented and resolved issues in a timely manner. Maintained customer satisfaction by providing prompt and courteous service as well as communicating the status of any issues opened past their service level window. Conducted follow up calls on closed issues to make certain the issue had been resolved to the customer*s satisfaction.

Interface Programmer/Analyst

• 2011 - 2011

Supported Epic interfaces. Built, configured, and tested custom interfaces using TibCo. Supported Epic interfaces. Built, configured, and tested custom interfaces using TibCo.