Gregory Causer
Asset Compliance Officer at City West Housing Pty Ltd- Claim this Profile
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Bio
Gary Journeaux
Gregory is highly knowledgeable in his field and, at the same time, is capable of quickly understanding his clients' requirements of being cost efficient. I highly recommend Gregory Causer
Gary Journeaux
Gregory is highly knowledgeable in his field and, at the same time, is capable of quickly understanding his clients' requirements of being cost efficient. I highly recommend Gregory Causer
Gary Journeaux
Gregory is highly knowledgeable in his field and, at the same time, is capable of quickly understanding his clients' requirements of being cost efficient. I highly recommend Gregory Causer
Gary Journeaux
Gregory is highly knowledgeable in his field and, at the same time, is capable of quickly understanding his clients' requirements of being cost efficient. I highly recommend Gregory Causer
Credentials
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Basic Risk Management Course
MS University (Jones Lang LaSalle)Jun, 2009- Nov, 2024 -
Critical Environment Management Level 2
MS University (Jones Lang LaSalle)Jun, 2009- Nov, 2024 -
Building Operations Course
MS University (Jones Lang LaSalle)Sep, 2008- Nov, 2024 -
Critical Environment Management Course
MS University (Jones Lang LaSalle)Sep, 2008- Nov, 2024 -
Certificate of Registration
NSW Fair TradingNov, 2021- Nov, 2024 -
ARGUS EstateMaster Certified Professional
ARGUS EstateMasterJul, 2021- Nov, 2024 -
Electrical Contractors Licence
NSW Government Fair TradingFeb, 1993- Nov, 2024
Experience
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City West Housing Pty Ltd
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Asset Compliance Officer
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Sep 2022 - Present
All safety, risk and compliance for the building assets, including contract implementation, quoting, invoicing, monitoring and auditing Safety is the first and foremost priority for everyone. Critical infrastructure, including all essential fire services, lifts, hydraulics, RCD and window lock testing. Major & Minor Project Management. Audits including safety - site audits swms/job start - leader lead conversation, building and risk assessments All safety, risk and compliance for the building assets, including contract implementation, quoting, invoicing, monitoring and auditing Safety is the first and foremost priority for everyone. Critical infrastructure, including all essential fire services, lifts, hydraulics, RCD and window lock testing. Major & Minor Project Management. Audits including safety - site audits swms/job start - leader lead conversation, building and risk assessments
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NSW Land and Housing Corporation
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Australia
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Government Administration
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200 - 300 Employee
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Compliance Inspections Officer
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Feb 2022 - Sep 2022
Undertake and report on field inspection activities/outcomes to verify contractor compliance with maintenance contract requirements. Ventia - Primary Contractor Remaining professional, firm and fair, particularly in situations where non-compliance has been identified and conflict is possible; Undertake and report on field inspection activities/outcomes to verify contractor compliance with maintenance contract requirements. Ventia - Primary Contractor Remaining professional, firm and fair, particularly in situations where non-compliance has been identified and conflict is possible;
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CQUniversity
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Australia
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Higher Education
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700 & Above Employee
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Bachelor's of Property
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Oct 2020 - Dec 2021
I accepted a once in a lifetime opportunity and completed my Bachelor's of Property as a full-time student I accepted a once in a lifetime opportunity and completed my Bachelor's of Property as a full-time student
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Ventia
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Australia
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Facilities Services
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700 & Above Employee
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Quality Inspector
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Nov 2016 - Oct 2020
▪ Reactive Inspections, Lawns Gardens Common Area (LGC), ACA – Asset Condition Grading, InProgress Inspections, Leader Lead Safety Conversations (LLSC), Critical Process Confirmations (CPC) Inspections and LAHC Notices from assigned to closure ▪ Ensuring works are Compliant & EOHS to Building Construction Code, Australian Standards and to The NSW LAND and HOUSING AMS CONTRACT Clients Specifications within Asset Maintenance Service Contract Section 2 Part G2 Technical Specifications For Maintenance ▪ Then taking the appropriate actions to ensure issues are resolved ▪ 76000 plus residential assets in the Sydney Metropolitan Region to Katoomba, Blue Mountains . ▪ ▪ SAP Database
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Surelinc Services
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Australia
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Facilities Services
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1 - 100 Employee
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Facilities Compliance Coordinator
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Apr 2016 - Oct 2016
● National Facilities Management Contract 67 Sites ● Facilities Compliance and Life Cycle Maintenance of HVAC, Essential Fire Services, Emergency Exit Lighting, Building Fabric and Cleaning ● Primary contact for day to day contact with client management including National Facilities Manager, Portfolio Area Maintenance Managers and Club Managers ● Primary employee responsible for up to date and accurate Clients Asset & Facilities Software PFC and Surelinc Asset & Facilities Management Software Aroflo ● Maintenance and design of spreadsheet asset databases ● Communicate with internal and external clients ● Update daily task lists into Aroflo and PFC ● Updating Aroflo, contacting techs for updates, closing jobs, working through open work orders to ensure closure ● Invoicing and uploading costs and documents into PFC (clients Asset Management Software) ● Interact with schedulers to ensure works are allocated efficiently and effectively Achievements Primary Contact and Communicator through clients Asset Management Software PFC, email and phone Designed and then entered data into Excel spreadsheets for client 67 sites Estimating
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Datacom
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New Zealand
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Aug 2015 - Apr 2016
Responsibilities ● Providing customer support to their clients - Australian Tax Office ● Demonstrating a high level of professionalism and strong customer service orientation ● Ensuring all interactions, decisions and details are updated and recorded accurately ● Have a good understanding of the clients needs and provide appropriate solutions to queries ● Work within a team environment by supporting team members and actively participate and contribute to team meetings ● Participation in training and development activities to help identify and meet and own learning and development needs ● Respond to customer emails and web chat using resources available within the specified time frames ● Adhere to Key Performance indicators (KPI) set by Datacom ● Professionalism and strong negotiation skills ● The ability to meet and exceed targets Achievements Constantly meet and exceeded National Clients Standards KPI's
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Target Australia
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Australia
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Retail
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700 & Above Employee
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Client Liaison Officer / Homewares Sales and Presentation
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Dec 2013 - Aug 2015
Responsibilities: ● First and Last point of contact, directing customers, contacting specialists, ● Ensuring the store entrance is OHS&E compliant, clean, neat, tidy, ● Relaying suspicious persons activity to store manager. ● Ensuring Homewares is neat, tidy, answering product questions and sales Achievements ● Shoplifting has decreased when on shift due to previous suspicious persons who have been caught shoplifting do not enter the store. ● Regularly sell quantities of goods to customers in Homewares. ● May 2015 Target - Outstanding Customer Store Compliment (Available upon request)
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Pacific Building Management Group
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Australia
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Facilities Services
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1 - 100 Employee
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Shared Services Facilites Manager
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May 2013 - Aug 2013
● Mix of Commercial, Retail and Residential High Rise Towers and large public concourse with access to station ● A Grade Asset ● Day to day operations / Reactive Callouts / On Call 24/7 / Daily Risk Assessments / Quote and Report Submissions / Site Safety Inductions /audits / overseeing onsite security and cleaners and facilities assistant staff ● Liaison with tenants, owners and various stakeholders ● Monitoring Access Control and Building Management System (BMS) ● Heating, Ventilation and Air Conditioning (HVAC) ● Essential Services – Fire ● Green Technology including energy efficiency, water conservation, waste management and urban design initiatives ● Generation, Allocation, Tracking and reporting on maintenance work orders ● Safe Work Method Statement evaluation and approval ● Building Manager ● Processing invoices ● Reporting to Senior Facilities Manager Achievements ● Transition role in change of Senior Facilities Manager – due to efficiency and effectiveness completed role in 3 months, although 6 months allocated, adjoining property had tapped into CTIP water mains, line disconnected, capped, huge expense reduction and increased sustainability
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Assistant Facilities Manager 24/7
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Oct 2012 - May 2013
Various Locations - CBD report to Managing Director (Facilities Manager) ● Interpro House - 447 Kent Street, Sydney CBD and Astoria Tower, 222-228 Sussex Street, Sydney CBD, Maestri Towers, 298-304 Sussex Street, Sydney and 491 Kent Street ● Mix of Commercial, Retail and Residential High Rise Towers ● 50 commercial tenants and 500 plus residential apartments ● Hard & Soft Services Supervision ● Heating, Ventilation and Air Conditioning (HVAC) ● Building Managements Systems (BMS) ● Essential Services - Fire ● Generation, Allocation, Tracking and reporting on maintenance work orders ● Green Technology including energy efficiency, water conservation, waste management initiatives ● Safe Work Method Statement evaluation and approval ● Meeting contractors to quote works and provide access to properties during reactive callouts / WHS Inductions ● Building Inspections / audits /Lighting Audits / Cleaning Inspections with adhoc cleaning / updating fault log spreadsheets / Contacting Contractors for callouts. ● Monitoring Access Control and Building Management System ● Contractor management ● Liaison with tenants, owners and various stakeholders Achievements ● Handover of Astoria Tower, 222-228 Sussex Street and due to issues with cleaning – 2 separate occasions completed entire cleaning schedule of Astoria Tower in both instances Owners Corporation satisfied with standard attained and for contract cleaners to abide to this
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JLL
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United States
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Real Estate
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700 & Above Employee
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Property Services Supervisor (Facilities Manager) - Arena Investment Management
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Jan 2012 - Oct 2012
● Building Supervision, Facilities Management● Two Sydney CBD High Rise Commercial assets with retail● 280 George Street and 85 Harrington Street● Mix of Commercial, Retail High Rise Towers and public concourses● First Point of phone contact for all facilities related issues● Hard & Soft Services Management● Budget Management and Forecasts● Building Manager of both assets● Systems Management● Contractor Management● Risk Management● Sustainability● Green Technology including energy efficiency, water conservation, waste management and urban design initiatives● Heating, Ventilation and Air Conditioning (HVAC)● Building Management Systems (BMS), Tenant Management Systems (TMS)● Essential Services - Fire● Generation, Allocation, Tracking and reporting on maintenance work orders Tenant and Base Building● Safe Work Method Statement evaluation and approval● Daily building inspections, Repairs and Maintenance ● Major and Minor Capital Works Projects● Develop and maintain strong client relationships, manage engineering and building contracts, including Mechanical, electrical, hydraulic, security, building fabric and fire systems ● Monthly reporting OHS, Compliance, Energy and Waste● Ensure compliance and conduct audits and support the General Manager and his team with all budgeting and reporting as requiredAchievements● 280 George Street Capex - Car park on sensor lighting, Toilets / amenities on sensor lighting, Chillers – running only when required previously 24/7, Return air fan – failed, quoted, approved and replaced in a matter of days.● 85 Harrington Street - Capex – installation of RCD’s in lift motor room, Risk management works completed and improved external property cleaning services from incumbent contractor with no additional cost● On the 5th October 2012 my Property Services Supervisor Role at Jones Lang LaSalle (Investor Major Accounts) with Arena Investment Management was made involuntary redundant due to budget cuts across the fund
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Career in Facilities at Jones Lang LaSalle
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Oct 2006 - Oct 2012
Clients: Including Morgan Stanley, Dexus Property, Aims Financial, AMP Property, Air New Zealand, AIG, Cisco, Centrelink, Victorian Property Group (VPG), Morgan Stanley Real Estate Investment (MSRIE) - Arena Investment Management Fund- Assets and Corporate Real Estate including 280 George Street, Sydney, 85 Harrington Street, The Rocks, Chifley Tower, 2 Chifley Square, The Bond 30 Hickson Road, 16 Rodborough Road, 22 Rodborough Road, Seville Business Park 37 Mandarin Street, 105 – 111 Vanessa Street, 133 Vanessa Street, 176 – 190 Euston Road, Morgan Stanley Capital City Head Offices and various A grade commercial Buildings in Wellington and Auckland, AUS/NZ Property and Asset Management Portfolio
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Building Operations (Facilities) Supervisor
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Sep 2010 - Jan 2012
● Building Supervision, Facilities Maintenance● 8 Industrial Estates● First Point of phone contact for all facilities related issues● Alexandria, Mascot, Kingsgrove, Bankstown, Villawood and Frenchs Forest, many with 2 buildings on the estates.● Mix of Commercial and Industrial with Retail● Hard & Soft Services Management● Managing budgets● Systems Management● Contractor Management● Risk Management● Sustainability● Heating, Ventilation and Air Conditioning (HVAC)● Generation, Allocation, Tracking and reporting on maintenance work orders● Essential Services – Fire● Green Technology including energy efficiency, water conservation initiatives● Safe Work Method Statement evaluation and approval● Daily building inspections, Repairs and Maintenance ● Major and Minor Capital Works Projects● Site Safety Audits● Limited engineering support, many property funds and Property Managers to report including clients AMP Property and Aims Financial.● Manager’s representative on site, at all estates. Office at 79 O’Riordan Street, Alexandria● Building Manager of all assets● Priority at all times to health, safety and security of all visitors and occupants, presentation of the property, implementation of Tenant Retention strategiesAchievements● 37 O’Riordan Street, Alexandria – Sustainability Minor Capex - Car Park CO2 Fans Controls- upgraded to run twice daily and only when required.● 46 Mandarin Street – Major roof repair project ensure successful tenant retention and future sale of building
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Critical Environment Officer - 24/7 (Assistant Facilities Manager)
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Jul 2008 - Sep 2010
● Chifley Tower, 2 Chifley Square and 30 The Bond, Hickson Road and offices in Brisbane, Melbourne, Adelaide and Perth● Approx responsible for 1000 bankers, 8 floors in total in Sydney CBD.● Continuity of Comms Rooms, Trading Floors, Dealing Desks, Investment Banking Division, Back up trading floors, CRAC Units and● High Rise A Grade Commercial Office Buildings Sydney CBD● First Point of phone contact for all facilities related issues across Australia and Asia Pacific (afterhours)● Carry out inspections & checks on architectural and building services installations, coordinate general maintenance repairs, manage the OHS and Life Safety programs, liaise with building management, process invoices and assist with reporting and related administrative tasks, Conduct detailed contractor inductions for all new contractors working on site● Green Technology including energy efficiency, water conservation, waste management initiatives● Monitoring Tenant Maintenance System (TMS)● Hard and Soft Services Management● Systems Management● Contractor Management● Risk Management● Sustainability● Asset Register Maintenance● Heating, Ventilation and Air Conditioning (HVAC)● Daily building inspections, Repairs and Maintenance ● Generation, Allocation, Tracking and reporting on maintenance work orders Tenant and Base Building● Safe Work Method Statement evaluation and approval● Relocations & Churns● Essential Services - Fire● VESDA Data Centre Fire Services● Daily reporting and building inspections● Critical Environment and Data Centre experience● Responsible that all facilities maintenance allocation and planning is carried out and to manage all reactive callouts into the facilities allocation and scheduling programs.● To ensure the continuity of the operations of Morgan and Stanley’s critical environment areas, and to ensure reliable, prompt and professional management of incidents within such areas is carried out when incidents occur.
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Property Services Coordinator
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Aug 2006 - Jul 2008
● Answer all incoming calls from multi-client portfolio● Client included Centrelink, IAG, Cisco, Victorian Property Group, Morgan Stanley, Arena Investment Management, AMP, Dexus Property encompassing hundreds of properties● National and International Portfolio● Analyse callers needs and empowered to implement the strategy to respond to orders to ensure superior customer satisfaction● Generation, Allocation, Tracking and reporting on maintenance work orders Tenant and Base Building● Facilities and Asset Maintenance Coordinator● Hard & Soft Services Coordination● Helpdesk supporting Facilities Management and property teams on an international level.● Resolves and coordinates the resolution of customer issues● Measure costs against established service provider guidelines● Quote approvals● Job Allocation and planning ● Approve invoices, arrange payment, interface with AP Department and manage vendor payment queries● Manage all reactive calls into facilities maintenance schedule and planning and as delegated by the Facility Management Teams the Planned Scheduled maintenance of their assets.● Liaise with Property & Facilities Managers, Property Service Centre team, Landlords, Tenants, Clients & ContractorsAchievements● Incident - Wellington A Grade High Rise Commercial Building – Fire Water Tank structural failure –– 30 Calls in Queue, also responsible for all other clients across Aust & NZ, Managing Director JLL NZ sends email of commendation for job very well done, commendations from tenants, FM”s, BM’s.● Training of non-trade background team members to approach requests more technically
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Licensed Electrical Fitter/Mechanic
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Jan 1986 - Jan 1992
6 years - Licensed Electrical Fitter/Mechanic at Boral Elevators Electrical Contractors Licence L6604C Expiry Date: 26/02/2017 ● High Rise building installations and modernizations ● Faultfinding on wiring diagrams and circuit boards ● Understanding of relationships between building systems and the issues faults create Achievements ● Able to find through detailed analysis faulty circuit boards, incorrectly wired for the properties onsite installations, if installed, powered up potential major fire hazard, huge potential liabilities
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Education
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2013 - 2021
CQUniversity
Bachelor’s Degree, Property -
2012 - 2012
UNEPartnerships
Diploma, Faciliites Management -
2008 - 2010
OTEN
Diploma, Property
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