Experience

Akademia

• South Africa
• Higher Education
• 1 - 100 Employee

• Commmunication Manager

  • Mar 2020 - Present

  Managing the communication teamManaging all activities around corporate communicationResponsible for strategic positioningManaging corporate reputationStrategic planning and strategic research projectsMedia training

• Communication Officer

  • Dec 2017 - Mar 2020

  Social media management- Generating social media content- Developing social media strategy- Managing social media platforms- Boosting campaigns- Running social media competitionsMedia liaison- Writing and distribution of media releases- Press pack development- Coordination of press conferences- Maintaining media list- Buying media space- Generating media copy for broadcast/print/online adverts- Building relationships with media contactsCorporate communication management and marketing support- Implementation of the corporate identity- Developing copy for brochures, forms, letters and campaigns- Briefing the graphic designers on the look and feel- Ensuring and approving the quality of all corporate communication and marketing activities- Developing marketing angles for marketing material- Newsletter development (internal and external)Rebranding support- Coordinating and implementing rebranding process- Support to development of new corporate identity including letterhead, PowerPoint Template, business cards, email signatures, teardrops, pull-up banners, backdrops, gazebos etc.- Media liaison- Event support- Communication such as newsletters, media invites, media releases, event invites, thank you letters, copy for presentation etc.- Copy writingStrategic communication management- Developing communication strategies and plans- Developing marketing and corporate communication policies- Developing standard operating procedures for communication practicesWebsite content management- Generation website content- Maintaining content on website- Coordinating look and feel / usability of websiteStakeholder relationships- Attending events/expos- Building relationships with other organisations and working on synergiesCommunication research- Providing communication research support to HR- Generating research reports- Implementing action plans based on communication results



Reputation Matters®

• South Africa
• Research Services
• 1 - 100 Employee

• Reputation Research Specialist

  • Jan 2016 - Dec 2017

  Reputation research duties:1. Conduct desk research;2. Questionnaire development;3. Collect data via focus groups, online questionnaires or telephonic interviews;4. Analyse qualitative and quantitative data;5. Develop and present research reports; and6. Develop reputation strategies based on the reputation research conducted.Other media and communication duties:1. Development of communication | media policies, strategies and plans; 2. Media management, media release | opinion piece writing, media list development;3. Social media support; and4. Electronic newsletter/campaign development.Client liaison duties:1. Managing client expectations;2. Attending client intro or status meeetings;2. Distributing client satisfaction surveys and3. Developing client/project reports;Business development duties:1. Reaching a business development target per annum; and 2. Proposal template development.Team support duties:1. Support and build team; 2. Developing internal manuals; 3. Conducting internal training; and4. Monitor for and interview new recruits.

• Account Co-ordinator

  • Mar 2014 - Dec 2015

  Service delivery duties:1. Write minutes of meetings per client requirement;2. Do research and write media releases/opinion pieces/articles;3. Assist with pitching media articles to media per client requirement and co-ordinate interviews accordingly;4. Assist with keeping the media list up to date;5. Attend client functions/meetings/events;6. Attend client status meetings and write-up minutes;7. Developing monthly client reports;8. Compile client newsletters;9. Compile client bulk SMSes;10. Social media management (Facebook/Twitter/LinkedIn); and11. Client satisfaction survey/feedback testimonial at least one per year per project.Other support duties: 1. Reputation research; 2. Business development;3. Mentor team members; and4. Client function event management.



Choose Hope Life Coaching

• Temporary Research Assistant

  • Mar 2014 - Mar 2014

  Duties:1. Investigate solutions to the research problem;2. Identify relevant information resources; and3. Evaluate quality and relevance of information obtained.



University of Pretoria/Universiteit van Pretoria

• South Africa
• Higher Education
• 700 & Above Employee

• Assistant Lecturer

  • Jan 2013 - Dec 2013

  I was one of 8 students from a group of 250 invited to an interview for this position. Duties: 1. Assessing undergraduate students;2. Capturing of marks on PeopleSoft;3. Dealing with academic queries and inquiries;4. Assisting in marketing events;5. Serving as an invigilator during tests;6. Dealing with academic logistics (examinations); 7. Developing and updating corporate communication marketing material; and8. Assisting lecturers with administrative matters.