Kedimone Rubaine B.B.A., M.P.A, CXAC (Cert)

Director of Customer Service at Government of the British Virgin Islands
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Contact Information
us****@****om
(386) 825-5501
Location
Road Town, Tortola, British Virgin Islands, VG
Languages
  • English -

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Experience

  • Government of the British Virgin Islands
    • Government Relations Services
    • 100 - 200 Employee
    • Director of Customer Service
      • Dec 2022 - Present

    • Private Secretary to the Deputy Governor
      • Mar 2018 - Present

    • Customer Service Improvement Business Change Manager, Public Service Transformation Programme
      • Oct 2018 - Jan 2023

    • Training Officer
      • Sep 2011 - Mar 2018

      My tenure at the Training Division began as the Personal Assistant to the Chief Training Officer and concluded as Training Officer who acted as liaison officers to study leave award recipients.

    • Personal Assistant to the Governor
      • Mar 2013 - May 2013

      Temporarily assisted as the Personal Assistant to the Governor

    • Trade Officer
      • Sep 2010 - Sep 2011

    • Web Administrator
      • Oct 2006 - Sep 2010

    • Administrative Cadet
      • Aug 2005 - Oct 2006

      Participated in the Cadet Programme which allowed me to experience job roles in departments under the ministry of the Premier's Office including Immigration Department, Internal Audit Unit, Department of Information and Public Relations

Education

  • The CX Academy
    Professional Certificate, Customer Experience
    2022 - 2023
  • Walden University
    Master’s Degree, Public Administration
    2014 - 2015
  • Florida International University - College of Business Administration
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    2002 - 2005
  • BVI High School
    High School Diploma, Information Technology
    1992 - 1997

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